Reviews of local pros in Clive, Iowa

Had an emergency late on a Sunday afternoon and Custom Electrical Services had someone out same day within the hour. Blake, our technician, was professional and polite and kept me updated on what was wrong and what needed to be done. Excellent work and excellent customer service.

Danny was great at explaining what electrical problems we had in a few spots in our home we recently moved into and was able to install an ethernet cable/jack the same day which was amazing since I thought we would need to schedule a separate appointment. He was very nice and patient with my toddler running around asking questions. Would highly recommend Danny and Custom Electrical Services!

Service was fast and friendly. I was well informed of my options. Very professional and work was well done. I have used Custom Electrical Services twice and would definitely recommend them to anyone needing electrical work.

I was very pleased with my experience with Custom Electric. I was dreading having to call in a electrician after a recent power outage, having had so many negative experiences with a variety of home service technicians, and after being quoted so many outrageous prices. Danny G. arrived when he said he would, he was polite and conversant, he not only had the power restored within 5 minutes of arriving, he spent quite a bit of time showing me various electrical hazards in my home and offered options to correct them. Custom Electric clearly values customer service, and what's more, the price was much less than I had feared and definitely more than fair. I would recommend Custom others. I was moved from jaded to elated. Thank you, Danny.

Main work is Home subpanel replacement with breakers and 3 battery operated fire/co alarms installation: I pay 59usd and they provide Price estimation/offer: 4200usd. Another company had offered 1920usd for the same job. A government authority should take care of such excessive pricing. I am an engineer and I know the materials' cost, time spent and fair price. What about other people.?

Very satisfied with the work from Custom Electrical. We had new siding installed in the front and outlets for lighting presented a bit of a challenge and Alec made it look perfect.

Vincent and Jackson were friendly, competent and eager to meet my needs. Everything was completed in a reasonable amount of time. Thanks for your efforts to provide good service.

Will never recommend this company, I am a contractor myself and have to have a permit pulled for electric work. I had 3 companies out to quote it because i'm just like everyone else in todays economy, broke. 2 local companies came in at under half the quote custom electric gave. The dispatcher for this company assured me I would get notice before the tech would come out to quote a new meter box. The only notice I got was the tech calling me all wrapped up with his quotes. Which was 80% outside the scope of work that I had requested. They wanted to upsell me almost 8,000$ worth of work, move my meter set onto my home. install a new mast and run new wire. I corrected the work I wanted done which was just a new meter set, and it was still more than double anyone else. Since declining the quote I have been called 7 times and texted 5 for approval on moving forward with the quote. I wanted to talk to someone higher than the tech since he doesn't set the price book so i asked for the service manager to give me a call to explain the pricing disconnect. It's been a month now and still no contact from the manager, but the office sales group sure wants my money. Long story guys but buyer beware these are the contractors that are the epitome of used care salesmen. I've given up on talking to someone higher in the chain, they've obviously chosen the principles they stand on. Upsell Upsell Upsell

We hired Custom to do this job after they had installed a major electrical upgrade to our home. While there are electricians in the DSM area that charge a bit less than Custom, the quality and reliability of those companies fall far short. The current job involved installing Cat8 Ethernet lines to an upstairs office. The work was outstanding. There was one issue. Custom's materials supplier was quoting them $600 for a spool (640 feet) of Cat8 cable—an outrageous price by any standard. I was able to obtain the cable needed, 640 feet, for $182. The owners of Custom Electric need to reconsider their materials supplier seriously. This experience makes me question if the previous job's materials were at a similar extreme markup.

The quality of Custom's work is the best I have ever seen. They are also experts at explaining what they are doing and why, so the customer is never in the shadows regarding the work. We will certainly hire them again for future electrical work while monitoring material sources.

In reply to Custom's Owner's reply:
We expect high-quality materials; however, you quoted us over $600 for the Cat8 cable, whereas we were able to obtain a very high-quality cable for $182 before tax, which is 650 feet of cable, with 90% of the reel remaining for future cable needs. I just suspect that your supplier is pricing excessively, which could cause a loss of business for you and a loss of activity for your employed electricians.

Alec was amazing! He was professional, thorough, and clean. He answered every question I had. The company was extremely efficient and was able to respond to my request within a reasonable amount of time. Thank you!

Very timely, professional, and communicative. Danny did a great job testing each possible reason for why our electrical outlets would keep tripping. Also did a great job explaining how things worked, and making sure we were setup for success.

I felt slighted after the first two guys left. Then you sent Vincent. I thought Vincent was amazing. Out of five stars, I'd give him ten. He has excellent skills and customer service.

Needed a couple of outlets added in our basement. Blake did an excellent job. Very professional and courteous and he is very meticulous with his work. Blake was prompt in communicating and kept me informed of his arrival time. I would highly reocmmend using Custom Electrical Services for any electrical needs.

I called and they sent Blake out immediately. Blake was very friendly, checked everything over thoroughly and addressed the issue. He cleaned up. The price was very fair. I would highly recommend and if I ever need anything done again I will be contacting them.

My wife and I have used Custom for all electrical work in our new house (1 year). I have only had good experiences with all Custom staff, and the prices/services are fair. We have mostly had experience with Danny G. I have never had a service person like Danny. He's so friendly, knowledgeable, and respectful. He knows my wife and I by name and he loves our dog. He even brought her a toy when he came for the yearly inspection. Danny and Blake have both been incredible people to work with and I will continue to contact Custom for all electrical needs! :)

Blake was the best service person that I have encountered in many years. His career will go far, actions speak louder than words.
His professionalism and customer service skills were excellent! He explained to me what he had done to fix my problem he was fast and efficient.

Let me start by saying we had gone through a bunch of contractors to begin with. That’s just old house maintenance I suppose. However when we were told we needed an electrician I called 4 I found on Google before getting to Custom. This was the first place to pick up the phone - amazing! I’d prefer online scheduling personally but it is what it is. They not only answered the call but had someone out to evaluate & fix same day, that’s amazing! Brian was fantastic and we genuinely enjoyed chatting with him as he worked. He did a great job and the cost seems very reasonable for the amount of work he did. Absolutely will call again and request Brian!

Mr. Lampe is an outstanding young man. Very motivated professional and dedicated to his cause. He and Servicemaster will always get my business

Great response

I needed restoration in my basement after my sub pump stopped working. They did a great job and made sure I was communicated all along the process.

This company did work on my house after a fire. The demo guy broke the attic stairs. They didn’t even put a real door back on the entry to the attic. The clean up was terrible. And their 5 year warranty is useless. The electrician Seemed inbred and I will leave it at that. I even told nation wide insurance to offer a different company besides this one. They had said that they tested for asbestos claimed to had clean out the ducts. When I went to change some of the ducts in my house you could see the smoke stains.