Reviews of local pros in De Soto, Iowa

A storm came through and broke a few branches on my tree. Called them to take a look and see what needed to be done as the branches were from the middle part of the tree. They sent out an “Aborist” who said it was a healthy tree and would be fine.

Quoted me $321 to remove the 2 small branches that were on the ground and do corrective pruning. Crew showed up and removed the 2 small branches on the ground. Nothing else. Sent an email and they came back out and cut another small branch that was split and still on the trunk. “Corrective Pruning?”

A week later another rain storm came in and destroyed the tree entirely. “ Yes it doesn't look salvagable at this point.” Per Extreme Tree.

Matt & his team cleared the dead, damaged trees in Hull Cemetery, in Luther, Iowa yesterday.
This wasn't your average job. Care and precise workmanship was required to remove trees and years of accumulated growth from the fence line from this 173 year old cemetery without damaging the stones and they certainly delivered.
In todays world you seldom encounter a group of people that work cohesively together from the office staff to the tree crew to form a team and are there to get the job done without complaint. The care & respect they displayed for those that have gone before us was heartwarming. We couldn't be happier. 😀 Their work will help preserve this cemetery for many more generations to come now that rotted, large cedar trees are no longer a threat.
We highly recommend them and will use them for all our tree needs in the future.

What a great experience today! They removed a huge old maple tree that was splitting in several areas. The crew was efficient, respectful of my and neighbors property, answered all my questions and the clean up was stellar. Thank you!

I want to say "THANK YOU" and "KUDOS" to the Xtreme Tree crews who took down twelve 100-year old trees from our acreage last week! These young men worked as an "ant colony", with each man knowing and having a specific job to complete. They worked together cohesively and professionally; with each step of the process completed with experienced skill and purpose. It was a sight to see how they communicated with hand signals while on their machines, and how choreographed the entire process was. There was no wasted time, no wasted steps, and their precision was flawless. Even at the end of the day, every worker came together for clean-up - there was no "that's not my job" attitude, rather they all worked tirelessly together as one committed team to get the job done in a single day, that was originally scheduled for two days.

We are so VERY pleased with Xtreme Tree Inc.! Within a 48-hour period, we met with the owner, Stuart B. on our property, received a competitive bid on the spot, and his crew(s) were out the next day. Stuart is a seasoned arborist, who really knows his trees! He even suggested that we keep our 100-year old red oak - with some trimming this fall, it was still a viable tree.

I HIGHLY RECOMMEND this company - they are experts in their field! Their commitment to customer satisfaction is superior, and we couldn't be happier with the results!! Thanks, Guys!!!

Xtreme Tree removed our Locust tree. It was an extremely difficult removal as the tree was in our deck behind our garage and it was decades old and had outgrown our deck. Xtreme Tree had their speciaized equipment (one of three in the US) to take the tree out over our garage roof .The team of men did an excellent job. Very quick and cleaned up the area including blowing off our house and garage roofs. Very polite and personable. The entire job was under 4 hours including their lunch break. Our neighbor across the street had to move their car. It was early before 8am and they were not happy, but it was for the safety of their car and necessary so the equipment could be moved to our driveway and in the street. They are a newer neighbor and I haven't met them yet. I'm sorry they were inconvenienced by our tree removal. Xtreme Tree are rock stars!!

I am writing my review knowing full well that I'll likely be personally attacked by management, given their responses to prior poor reviews. That's okay, as I'd hope no one else has to have the same experience with this company.

In summary, the company was on time, the crew did a decent job removing the tree (though the more I learn, the more they could have done to avoid lawn damage like using a sheet of plywood to drop limbs onto). However, once the tree was taken down, they let 80% of the tree sit on my lawn over a hot weekend as opposed to hauling the tree away (which they committed to when I agreed to the removal on the same day the tree was taken down). I am over the top about my yard (I work very hard to keep it nice), and I know that about myself - I get that not everyone cares about that. But it's why I cared about confirming the details of the removal process, etc.

I was told the tree was left over the weekend because the removal crew was "done for the week" at 2p on Friday. When raising this concern, Matt (I believe one of the head guys... which is too bad) told me I was inconsiderate and rude, because he was up late the night before working on the trucks and I shouldn't dictate the hours/schedules their crews work. My response was "I have no interest in dictating your schedule, but it sounds like you either need more employees or better trucks, neither of which is your customer's problem to solve. If you don't follow through on your word (removing the tree before the weekend), your customer deals with the consequence."

Matt essentially told me that I needed to give it 2 weeks, and if the grass didn't grow back, we'd revisit the issue - he completely disregarded my concerns and simply made me feel like an idiot. He raked his foot through the dead grass and said "I'm not sure what you're even worried about, this will all come back." So... we waited. After the time passed, it was still completely destroyed. I called him and he said "yeah, I talked to my landscape guy and he basically said what we did probably killed it and burned it all up with the heat." Thanks, Matt - I'm glad your landscape guy could help you understand what your customer tried telling you a few weeks earlier.

Additionally, I confirmed 3 times (once when scheduling the project, and twice during the time the crew was here) that they would NOT lay their grass seed when the project was concluded. Each time, the response I received was "oh, absolutely... you don't want us putting our seed on your lawn - it's just weeds." Well, you guessed it. They did it anyways! I've been fighting weeds in my front yard since - fun!

I would NOT recommend XTreme Tree, especially if you care about the yard that the tree is being removed from. I'd specifically not recommend Matt, who told me multiple times he'd come to replace our sod and make things right. But, weeks later, it still hadn't happened, and I just kept getting texts that said "I haven't forgotten." We got to the end of June (pretty difficult to lay and maintain sod that time of year in Iowa), so I called Matt and said I no longer wanted sod. Instead, I wanted 15% off of my invoice and I'd take care of it on my own. Matt shared that he "could only get comfortable with 10%." I would think good business would be saying "I'm sorry for your experience, we desire to make it right, given we didn't meet the expectation we set."

I contemplated small claims court or just not paying the invoice at all (I was advised by an attorney that this would be a pretty straightforward an easy case to prove), but elected to not do so - this experience had already caused enough time drain. I was told by someone familiar that if that happens, they will come and dump a load of chips in your driveway blocking your in/out ability from your own home. Given our work and daycare obligations each day, I decided it wasn't worth that risk - but talk about a classy way to address your customers! I paid my invoice, and elected to express my frustration through this review, all in hopes of saving someone else the frustration.

No need to even look elsewhere. Very good work and at the best price by far from four different quotes I had. They have all the right equipment. They clean up as fast as they cut down. It was just fun to watch for the whole neighborhood. The crane operator was awesome. The guy dangling from the crane and up in the tree was insane and very good. When i need more work in the future I know I will be a repeat customer.

I had a wonderful experience with XTreme Tree. They took two giant Ash trees from my yard. One was uprooting, so they were very timely. They promptly answered all of my questions via phone and email. I'm satisfied with their work. They were quick and cleaned up well. I will recommend them to anyone in need of services! Thank you, so much XTreme!

so friendly, and answered all of my questions. loved the "teach a man to fish" approach, showed me what to do and who to call if I had any issues. these guys are my new go to

I am very pleased with the work the technician used to get my hot water heater working again. He was very thorough and conscientious about the repair and will follow up with me on Monday to exchange the currently installed part with the exact model part designed for the unit. I am very confident in the work that was done and I'm sure the followup will be excellent as well.

His communication skills were excellent as well, I have a very good understanding of what needed to be done now and what options are available to me as I go forward.

Update (12/9/2024)

I continue to be pleased with the work that was done, going the extra mile to see that my new instillation works properly. He did everything possible to acquire the proper part to fix my old unit, but because it was over 25 years old, I decided it was time to purchase a new water heater. It was time and I'm glad I chose Home Run Plumbing to do the job for me!

Update (12/13/2024)

The technician was unable to get to me Thursday afternoon but he called to ask me if I was willing to wait till Friday morning to have the work done, to which I agreed.

He tried to clear the water supply lines this morning, which did improve the COLD line but not the HOT. He did everything he could before concluding the faucet itself was likely plugged internally so replacement was probably the best course.

He provided me with several options and picked up the new faucet once I decided which one I wanted. He also installed 3 new shut off valves to be sure nothing was present in the old valves.

I felt he was thorough, efficient, conscientious, and very good about explaining what he was doing and why. I am confident that the work was done right!

These guys are top notch. Helped us out on 2 occasions one was due to a company saying something was wrong with his work so he came out we confirmed his work was good and we got our dishwasher installed and everything works great

Linda was so helpful and understanding, she took my call at 7:30 in the evening and scheduled me for one of the first appointments the next morning! My technician, Zack, was prompt, thorough, and explained everything he was doing along the way. Exceptionally pleased with the results!

I contacted several businesses about a water leak beneath my double wide trailer, but everyone told me they don’t service mobile homes. However, when I called Home Run Plumbing, they confirmed they do service mobile homes. Zack came out and fixed the leak. He was friendly, professional, reliable, and knowledgeable. I highly recommend Home Run Plumbing, and if I could give them 10 stars, I would.

I am so happy with the service I received. Sean had shoe covers. He fixed both our bathroom and basement sink for a very reasonable price.

Service was great, very polite, trustworthy & honest. Not only are prices are fair for quality work & service but they give you knowledge & tips to help you understand & better take care of your home. Zach & Sean were very hardworking, came out in crappy snowy weather & got the job done!

We've had Sean from Home Run Plumbing out many times. Sean is very knowledgeable & trustworthy. He fixes each project beyond our satisfaction & always leaves the area cleaner & in better shape than before he arrived. Sean & Home Run Plumbing are a Grand Slam!

Highly recommend Home Run Plumbing to anyone needing bathroom upgrades or plumbing help. They made the whole process easy and stress-free.

Special Thanks to Michael and Home run plumbing ! Great customer service, very nice from start to finish! We would recommend this company to anyone needing any plumbing repairs! BIG THANK YOU! 😄😄😄

Excellent same day service! Can’t recommend enough! Sean does a great job! New water heater is working very well! Thanks again!

Called in the morning and they were at my house that afternoon. Sump pump went out and they replaced within 30 minutes and had fully explained my options. Sean was great to work with. Will definitely use them the next time something comes up.

Called up Home Run, based off of a referral, to schedule an appt. They came out same day, assessed the issue, and got us back in business within a few hours. Sean D did a great job of explaining the issue, going over options, and was all around friendly. If you are looking for someone to do plumbing work, this is thr team for you!