Home Services reviews in Des Moines, Iowa

We have used Perficut for quite a few years now and know they are the ones to depend on! We just had them out again and very pleased with their knowledge, skill and timeliness. Another big plus is their attention at the end of the job in cleaning up. We highly recommend!

While my fianceé has already left a summary review, the experience I've just concluded with Perficut of Des Moines was so terrible that I'm compelled to share the details so other unfortunate homeowners are not also subjected to such a debacle.

I engaged Perficut in July of 2018 to come estimate tree work at our new home. I was quoted approximately 3000 dollars worth of work and told we should schedule it for the winter to prevent Oak Wilt and Dutch Elm disease. I agreed and approved the work on Aug. 31 and was told I was on the winter schedule a few days after that.

In late December, after no communication for months I was finally told we'd need to sign a contract and that it would be an additional 250 dollars above the original quote to remove the stump of the tree that would be removed. I signed on 12/20.

Nearly a month later I was told my fiancé would actually have to sign the paperwork as her name is on the assessor's site. This was also after at least two responses to our inquiries telling us the crew would start work in intervening weeks. She signed the contract in mid-January.

It is now March 19, and no work has been done. While this winter was worse than normal, Perficut did not communicate delays and did not manage their workload to complete what was committed and contracted.

I was told this afternoon that Perficut would "chance it" in trimming our oaks and guarantee the work if the trees died, removing and replacing them at their cost. However, I was called back 15 minutes later and told that there would be no guarantee and that since I no longer had time to process the tree that would be coming down into firewood they would be adding another 350 dollars onto the quote for log removal. I cancelled the job at that point.

TL;DR: Perficut was disorganized, communicated poorly if at all, and changed their story to increase our cost several times while never actually completing the work in a timely fashion.

We had a 70 year old ash tree removed last fall. There was no type of support used to break the fall of very large branches. The branches were allowed to just fall to the ground leaving gashes and holes in the lawn. We heard a branch hit the roof and a gutter was damaged. We notified the team still working and were advised to contact the office. Mindy came out and said the team denied damaging the gutter but did waive the cost of stump grinding. I am writing this review now because I am very frustrated with having to try to fix my lawn. The quality of work deserves 0 stars but because Mindy made an effort to satisfy us I'm giving 2 star rating.

We tried working with Perficut since last July to remove a tree from our property and to trim the rest of our trees. We never received any communication unless we called them. They rescheduled our service multiple times, and we kept getting put off over and over again. We constantly received different information from different people at the company. Once they were finally able to get to us this month, we found out that it is already too warm to trim some of our trees and that they are not able to provide the services to us that they quoted. Awful, frustrating and disappointing experience. I will never recommend this company.

This company does not return our multiple phone messages or emails. We had them spray our trees last year, but when we received this year's proposal it did not reflect what had been done the year before and they did not return any of our phone messages or emails. Hence, not all our trees were treated this year. We recently sent an email inquiring about next year. Again, NO RESPONSE!

This company is a lawsuit waiting to happen! Forklifts illegally crossing the road from one building to another across the street. Employees running across the road dodging traffic on multiple occasions during rush hour traffic! Company vehicles not using turn signals to turn into the business. The speed limit is like 45-50 mph right there! It’s growing old having to slam on my brakes constantly to avoid employees jay walking and operating forklifts across that street. I’m sure me and many others are starting to feel the same way.

Litters. They like to 'advertise' by littering their custom made plastic poker chips all over the place. Getting real tired of picking them up.

Perficut has done a great job with my lawn going on 2 years. Great people to work with at all times! Great customer service. Thank you!

The team from Perficut (A, G, K, J to name a few all stars) have been awesome over the last two years we have worked with them. The plants in our building give the space much needed life, and I could GO ON about the wonderful work that they did for Christmas. Definitely recommend if you are looking for a team to care about your space the way that you do.

Just chatted with Greg as he worked on Glenbrooke Park in Ankeny - very friendly guy. I live right next to the park and they always keep it looking great. They mow right up to my driveway which I appreciate - it keeps me from having to do 3-4 feet on the outside of my fence. Seems like a great company!

My grandson hired him he Never did the job after getting paid $2000 asked to be paid upfront never did job

They did an excellent job very respectful of property.

These guys went above and beyond. We are Absolutely using them again!

Very professional. Did the job in a timely manner. Did the job exactly as they said they would in the bid. Highly recommended.

They did a great job in our tree trimming project, so much professional work and highly recommended

They took out the tree in our front yard and left the site completely cleared of all the tree limbs, trunk and leave. Except for the stump you’d never know there had been a tree removed. Nice job!

Nick was great. Told me step by step what they were doing and even followed up with me for after care. Will recommend to everyone.

Troy gave me an option I didn't realize I had! He graded my drive without having to add more gravel!
Where other estimates had said otherwise, Troy took the high road!
You won't go wrong in hiring this man!
Thank you!

Central Iowa Outdoors did a great job on our Tree Removal project, they scheduled quick and got the tree done within a matter of days.

CIO Is still here cleaning up but I have hired them in the past. Im always surprised at how expeditiously they execute. Super easy to work with and explains everything so that youre comfortable with the service youre paying for. Will continue to use and recommend them!

After 6 weeks of waiting, I was told that they could not do the work promised. This has caused our fence project to be pushed back significantly and I am in a bind to get in with another company. Couldn't have gone any worse - stay away. I had to call them to find out any information and would most likely would still be in the dark if I had not contacted them.