House Cleaning reviews in Des Moines, Iowa

Super quick response to message left with call center. We had air ducts cleaned and a few days later carpet cleaned. Both appointments the technicians were on time, friendly, careful, and did great work! We will definitely use them again!

Dream Steam has done a fantastic job on our properties and their customer service is top notch! From the sales team, office force and tech crew we have had nothing but great experiences from their staff. The carpets look amazing, even in areas that are heavily stained and their prices are reasonable. Thanks so much DS Team!

We used Dream Steam to clean our carpet after we moved out of our apartment that had 3 years worth of wear and tear. They made it look new again and the leasing agent commented on how clean the carpet looked at our walk through. We were so impressed that we used them again to clean our carpet in our new house. Brandon did a great job both times and is very professional. Will definitely refer to friends and family.

My Techs name was Shawn. He was very professional and I enjoyed his sense of humor. He was thorough, explained the process well and hustled for 4 hours. We do notice less dust in the house.

So thrilled with Dream Steam!! They were able to get us an appointment shortly after we called them. We asked that they come out to our house to clean the dryer vent. Unfortunately, we had just moved into the house and weren’t sure where it was located. They spent about an hour and a half looking and when they could not find it, they apologized. No charge for any of that. We contacted the proper sources and were able to locate the dryer vent. Dream Steam came back out and did an excellent job. Overall, very professional and responsive. Also, a great company for going out of their way to help us locate the dryer vent!! Definitely recommend hiring Dream Steam!!

We only use Dream Steam to clean our carpets! Nathaniel did a great job & our floors look great!

We discovered water damage from our refrigerator in the early morning hours on a Thursday. I called my insurance company first thing and wanted to get someone to my home asap as we were going out of town for the weekend. My insurance company had a preferred vendor that was supposed to call me within 2-3 hours, but I also reached out to Dream Steam after getting a referral from a coworker.

Dream Steam assured me that they could have someone out by early afternoon and they did. As a matter of fact they were already there when I received a call from my insurance's company's preferred vendor to schedule a time for them to come.

Our water damage required mold mitigation and floor replacement throughout our main level. I found the staff to be courteous, professional and accommodating. Calls/texts were always returned in a reasonable amount of time. I'm glad I called Dream Steam.

Thorough cleaning in a timely manner. Luke did a very good job. Would definitely use them again. We are also considering other services they provide.

We've used Dream Steam for more than 10 years and they never disappoint! We've always had them clean our carpet, but this time they also cleaned our kitchen tile and it looks like new again! Also, shout out to their tech who was professional, personable and respectful! Thanks for another quality job well done!

The only reason they received 4 stars and not 5. She was 1/2 late. Bella did call to tell me she was running late which is why they received 4 stars. If she would of been on time, she would of received 5 stars. She was very polite, and answered my questions. If didn't know the answer she called the office. I'm very satisfied with the cleaning of my carpet. It looks brand new, and smells fresh and clean. And there was a heavy track area she managed to get cleaned. Thank you
I forgot to mention the price was reasonable.

After emailing around for quotes, Dream Steam had some of the best pricing for air duct cleaning. They initially said via email that they were two weeks out for service, but when I called them back they were able to service my house within two days. The workers were early for the time — got to my house before I did! — and worked quickly and efficiently. I was happy with the service provided and how they worked to fit me in quickly!

Gal did an excellent job. Great customer service! Thank you.

Excellent service and results from Jackson! Our carpets have never looked better. Brant and Amy made the process very smooth and convenient. Highly recommend using Dream Steam!

My mother called Dream Steam to help with a water leak in the basement after heavy rain. Thirty minutes after she called they were at work in her basement. Anna, Sam, Jackson and Luke have been fabulous to work with and I can't thank them enough for taking such good care of her in a stressful situation.

We’ve hired them a half dozen times over the years. As a busy home with 5 children, neighborhood kids, and lots of others in and out we value preserving our carpets.

They are friendly, quick to come, adjust appointment times when necessary, and do a thorough job.

My house doesn’t smell like chemicals and they’ve successfully even removed a large and rather permanent stain from rubber cement once. It took multiple treatments but I couldn’t tell you where it once was.

Professional, courteous, on time and great price! Our carpets look fabulous! Thank you for your services & getting us scheduled so quickly! We will be a returning customer.

Terrible job, didn’t put my vents back the right away on top of that even stripped the thread on not just 1 vent but 3, so now they aren’t even on , they didn’t even bother to put all of them back on, sent a couple kids that really didn’t even seem to know what they were doing, what bothers me the most is my vents will not go back in at all anymore cause the guys drilled it in the wrong way and chose to leave it that way when we weren’t looking, noticed days after they left. Even left my water heater off. Doubt they’ll ever come fix what they damaged.

Just had Dream Steam out to clean our air ducts and dryer vent, Nate B. did an exceptional job. Very professional, courteous, knowledgeable, and takes a lot of pride in the work he does. Highly recommend.

Hired company in September and botched job still not remedied as promised as of this writing/rant. New employee cleaned carpets and did not use a wall guard that protects walls from hose rubbing on corners which dinged every wall in rooms cleaned. After bringing this to attention of company they sent their manager Monica to my home to check out damage to wall and paint. She said they would hire a painter to fix damage. After much follow-up on my part she said they "couldn't find a painter" more like they didn't want to pay a painter. Monica said that she could do it, and going against my common sense I said yes as I wanted this fixed. As you can imagine this didn't turn out well as she couldn't match the paint twice, multiple trips to the house, and still missed an entire wall. After two plus months they hired the owners relative to come get the painting completed, minus the wall missed and didn't send the paint for that wall for him to complete that job. Monica again stated she would come over and fix it, I told her I am cutting my losses with this company and would steer anyone reading this to stay clear. She said she would drop off the paint to complete and still no paint to fix so I went to Sherman Williams and finished there screwups. Customer Service and Owner involvement NON Existent! See Pictures...every wall like this.

Hambly and Sons did a wonderful job on the carpets in my 3 bedrooms. Patrick the technician was very professional, polite, and answered all of my questions. I loved the way my home smelled after the carpet cleaning. Would highly recommend them to everyone. Definitely got my money's worth! Thank you Hambly and Sons!!!

Had a great experience with getting our vents cleaned! Joe was thorough, courteous and put up with our multiple dogs. Highly recommend!