Landscaping reviews in Des Moines, Iowa

I would leave negative stars if I could. Had to have them come out and swap irrigation valve. Was scheduled between 8 am to 10 am for an appointment. Didn’t show up till 2 pm had to call multiple times to even get the guy to show up. Then they charged 126 dollars more than the first time and was told it’s 90 extra dollars just to come back out Which was never discussed on the phone. When you talk to customer service they can’t do anything for you and managers won’t even give time of day to make it right. If you like surprise up charges for a 10 minute job I guess use these rip offs

We have been charged each week for lawn mowing but no one has mowed our lawn. This company has not been returning texts or emails.

Since then I want to add that our lawn was cut twice and we complained of poor mowing technique, driving too fast, and cutting too short. Nothing changed so we asked them to skip the next week to let the yard grow a bit yet they came anyway. That day, 23 days ago they put ruts in our yard while mowing and cut it extremely short. We put in a complaint. We are still waiting for A+ to call us back or contact us. My husband or I have called just about every day since. We told them not to come again until we spoke to them yet they still charged us for mowing again when they did not mow. We have been assured Noah will take care of this but he has not returned our calls or emails. They have also not refund us the money for the lawn not being cut last week. Worst company I have ever dealt with.

I really appreciated Casey coming out and walking my lawn with me. He agreed that after 3 treatments the lawn doesn't look like it should. He is a great rep for your company and very knowledgeable in his job. I look forward to seeing the improvements in my lawn.

Horrible experience with irrigation startup. They came out and tested everything and charged us. Weeks later city of Urbandale sent us notification that backflow test needed to be done. Called A+, they never turned in report and told us we needed new backflow system $600ish dollars. We called someone else and they fixed it with 1 dollar o-ring. Had to go to Better Business Bureau to get a partial refund. I would recommend you do not use this company. And before A+ responds to this no need with your default response. We have talked to every manager that would talk to us. Horrible business.

Called in last week to schedule a Sharp and Lube for our riding mower. Customer service girl scheduled it for a week later. Was told they only do Sharp n Lube on Fridays only now. My mower had been sitting ALL day today outside. NO ONE came and NO ONE called from this company. Go somewhere else to have your sharp n lube done on your mower. This place is ridiculous!! Last year someone had to come out on a Saturday because they pulled the same stunt and I was charged twice! Dont know why I called them again this year! Never again. This place is like I said, Ridiculous!!!!

A+ provides great service and they are there when they say they will be there. Everyone is friendly and professional.

If this was about my experience with Dominique today, I would have given it a “5”. However, overall, my interactions with the accounting department have been awful, so I feel a “4” is being kind! We prepay every year, and for six consecutive years, we have ended up getting double billed. It is SO DIFFICULT to get these issues corrected. One person even said it was because I used the customer portal for making payments! I asked her what the portal was intended to be! Thankfully, Dominique followed what I was saying, and she immediately completed the paperwork for her boss to approve to correct the issue. I hope there is not a “next time,” but if there is, I will ask for Dominique!

Randy always checks in before he starts and when he is done. It's Saturday and starting to rain, but it's all done and it looks great! Thanks for your amazing dedication to customer service. It is truly appreciated!

I caught Coleman at my neighbors, he was nice enough to stop and give me fertilization quote,I said Do It,great job,thanks Coleman and A+LANDSCAPE!!!

Cody did a repair and closed our irrigation for the season. He is always on time, very polite and very good at what he does! Thanks Cody!

I have been using A + Lawn Care for years because of their expertise make commitments excellence. I’d like to shout out Amber for giving me a call to let me know that she will be back on Monday to finish the job.

Would highly recommend for sprinkler startup and winterization. Their technicians are all very polite, they’re on time and they do a great job.

Shawn did a great job of treating our lawn and taking the time to visit with me about our "summer patch" problem and discussing a fall aerification and overseeding. We especially liked how he took his time applying the fertilizer. Other techs act like it's a race and tear around the yard. If we would get a choice, we would like to have Shawn treat our yard every time.

Shawn did a great job. He called before he treated to make sure we knew he was coming. We have a dog so always want to get him out before they treat the lawn. My husband had just seeded parts of our lawn and he listened to my concerns.

Greg had great customer service, did a great job. Performed the work, tested to ensure quality and even checked other zones for overlap. Very happy.

Always reliable and professional. I appreciate the service window notifications and flexibility if something comes up. Coleman K. works quickly, is careful to close the gate when finished, and consistently delivers dependable service.

Larry has been our lawn technician/applicator since we started our lawn care services with A+. From the beginning he addressed our concerns and is still providing excellent service at each visit.

I saw Chris at a neighbor's house. Spoke with him for a few minutes regarding my lawn. He made a call the office and quoted me a great price. Thoroughly explained the processes and what to expect. He then instantly fit me into his schedule and provided great tips for my lawn and pest concerns. I'm one happy customer. :)

Casey Earp and Chris Jensen
Casey diagnosed the problem we had with a pear tree whose trunk was splitting. He and Chris, who was the senior arborist, came and successfully placed bolts to draw the tree together. Both men were very knowledgeable about the tree and the process. They were courteous and their explanations were very helpful. I would highly recommend A+ and Casey and Chris to anyone who had a tree problem.

VERY DISAPPOINTED!!! In May of 2022, we contacted A+ about removing some existing shrubs and provide a simple design to replace them. It took the entire summer to get someone out here and do the job; they finally finished in December of 2022. In 2023 one of the shrubs died and we put in a warranty claim; again it was December (2023) before they got the shrub replaced. We are now in the start of the 2024 growing season (2 YEARS LATER!) and the middle shrub is once again DEAD. This job cost us $3,000. You can go virtually anywhere else and get better service.

Lucas Dora was my technician and he arrived on time and was very professional. We have had a great experience with A+ Lawn for several years.