Landscaping reviews in Des Moines, Iowa

By far the worst company I could have chosen to install my sprinkler system. Save your money and go elsewhere. None of my neighbors will be using A+. It's been months since the system was installed incorrectly and it still doesn't work as it should. Don't expect a call back when you call with issues. Even when they claim to have fixed what is wrong run your system like I did and you will find out that nothing was fixed.

Update:

Still won't fix the issues with my sprinklers, very disappointing.

Called them multiple times for retreating weeds in my yard. Said the person will be there on Friday, postponed to Monday but never let me know. Again postponed to Wednesday and not picking up the phone on Thursday. They were responsive initially but their service has deteriorated a lot. Not happy at all. waited for the person to come for hours.

A+ workers left their trailer in clearly marked NO PARKING spot over a couple of days & selfishly parked in areas that made it difficult for neighborhood families to get around while they worked. Unprofessional & technically illegal. Their lack of respecting local community laws & neighboring properties makes one wonder how much they respect their customer's sites.

A + crews do quality work. They are courteous & respect our property
Sulphur application was well done. Dylan Haws is a professional
nicely done & timely

Larry Rogers treated my lawn today. My dog was in the back yard when he arrived. He was courteous and let me get the dog inside before heading to the back yard. He did a good job on the application. He outlined the property and made sensible, straight passes with his equipment. Thank you, Larry!

No complaints on the front office help here in Ankeny which I would give a five star rating or the job site technicians that I would rate at four stars. The complaint that I have is lack of communication between the provider and customer. Twice this year I have experienced no-shows after making a specific time request for services beyond the usual six step lawn care program. The first one was the no-show for my spring irrigation start-up and back flow testing. In March while scheduling this year's services and prepaying, I requested the end of April for the start up to be performed. Once May approached and no communication as when to expect the services that I paid for, I called the office and was told that they had no record of an appointment being scheduled. At this time the demand for this service was high and the earliest that I could be rescheduled was May 16th. On the scheduled date I contacted the office mid afternoon to get a time frame for the technicians expected arrival and I was told that he was on his last call for the day and that he had scheduled for an early end time. I explained that this was unacceptable as this would now be the second time that a scheduled appointment was not met and that the due date for the required back flow testing was rapidly approaching. The technician was contacted and he accommodated by delaying the end of his shift and performing the start up and back flow testing. One of the ladies in the front office would later text me regarding the notification of the back flow results being submitted to the City of Ankeny. Most recently I have again experienced the lack of communication involving the fall aeration and overseeding of my lawn. I specifically made an appointment for these services to be performed on August 26th and I was told that it was on the schedule. The day before these services were scheduled, I contacted the front office to verify my appointment and it was confirmed. In order to prepare the lawn for the aeration and grass seed application, I mowed the grass shorter than usual and marked my irrigation sprinkler heads. At 2 PM no one had shown up so I contacted the front office and was told that I was still on the schedule. I waited until 430 PM to call a second time and was told that the technicians work past the scheduled office hours. No one showed up on this day nor did I receive any text or phone call indicating a delay in services. The next day I contacted the front office for the fourth time in three days. The lady that answered was very apologetic and assured me that someone would be there this morning. She indicated that she would have the technician call me when he was in route to my location which I advised her that it was not necessary. Within the hour two technicians arrived and performed the services requested. The customer should not have to make repeated calls to ensure that the appointment in which services that have already been prepaid for are completed. Because of this I give a total of a two star rating. If these areas can be addressed and improved then I would give a higher or perfect rating.

A+ service ratings are deceptive, I would highly recommend finding another lawn care service. I spent several hundreds of dollars on service plans and add ons with no results all season besides some greening, that I would more attribute to the large amount of rain we received this summer. I gave several opportunities and reached out with my concerns of the invasion of weeds always with an excuse. Ultimately there were little to no results and a feeling of wasted time and money. I was finally forced to move on after they never showed up for my scheduled aeration/overseed service.

A+ did a great job with this tiered wall project. They communicated well throughout the process. They used the highest quality materials to ensure this lasts a lifetime. They completed this job in less than two days which was impressive. Great job by the crew, highly recommended them for any landscape project.

Crystal was on time for our visit. We had several questions about what we could do to improve the looks of our lawn. She answered our questions and provided some additional information. We requested two additional services. She produced two documents on her phone for us to sign and that initiated our payments. Crystal will handle the sceduling of the two new services in conjunction with the two remaining services from our original 2025 lawn care program.

Hired to get and keep my house in shape and they mowed, sprayed chemicals on my flowers and didn't do anything about the weeds on the fence, not did they do the alley side of the fence. Charged me like they were doing the job fully. I'm disappointed. I will be paying someone else next year because this wasn't right.

Edit to add: My husband set up the account. He's already cancelled and explained why. I'm not interested in calling to explain further after I had to spend today dealing with things that I paid to not have to deal with. Two + months of your people just not getting the job done.

They winterized our sprinkler system incorrectly resulting in our system getting a massive crack. It was leaking and jacked up our water bill. They determined they messed up and were going to fix it for free. We schedule the repair. They never came. Never called. I had to call back to reschedule TWO MORE TIMES because they just wouldn't show up or communicate. Ridiculous. Never getting another dime from me.

Radar/Chris has always done an excellent job for us. He goes above and beyond. He’s extremely professional and takes a great deal of pride in his work.

I contacted A+ lawn care which we actually previously in the last two years of done business with regarding our pond. It took them three weeks to return a phone call when I followed up twice actually about just speaking to them. Unfortunately I would not recommend them. Brandon, “The Pond Guy” is actually amazing and I highly recommend him!

Fine job pruning our bushes; easy to work with; and speedy turnaround after I first called them for an estimate (pruning was performed three days after I called A+, asking for an estimate). Mark Harpenau was very responsive and thorough in our initial discussions and followed up the first business day after the service and asked how the pruning crew did.

Cody came and shut down our sprinkler system for the year. He was very polite, knowledgeable and made sure to take his boots off when he came inside. I’d love to have him evertime!

I have had great experience with A+. The staff are always very friendly and accommodating to concerns, always willing to help. My yard looks amazing, and I'm pleased with their work. I came home today while they were there and he was very polite and let my newborn and me by and sat and waited and stopped spraying for us even though he was a good distance away. Very respectful. Thank you.

🚩 DO NOT DO BUSINESS WITH THIS COMPANY 🚩

I participated in a city-subsidized lawn program in Clive, and this company was responsible for the work. They were caught red-handed not overseeding—my wife saw them skipping the job right out our window. After I filed a complaint, they came back and completely tore up our yard.

Now they’re sending me a bill and threatening to send it to collections. This company is extremely poorly run, with disrespectful and lazy employees. Stay far away from them. Choose any other company, and tell everyone you know to do the same!

As a sponsor of Cyclone Fanatic, I reached out to A+ Lawn and Landscape for lawn care. They came out and sprayed for weeds. That was fine. When they brought out the aerator, it tore up the lawn (big chunks of grass/sod ripped out). They left a note after they were finish saying the machine acted up and that they threw down some seed where the lawn was torn up. (If it acted up once, why keep using it?)
Unsatisfied with the quality of the work, I called A+ to have a supervisor come out. When the supervisor was here, he assured me that the places where the chunks of sod were ripped out would eventually level out. Fall and winter came and went. The snow has all melted. The chunks did not level out. There is a place in my backyard that is completely lumpy and uneven due to their negligence.
I expected a lot from this company and was let down. I would definitely not give them an A+.

We had Robert Johnson and team come do our yard after taking a year off of outsourced lawncare- they were so accommodating and treated areas of concern in our garden with extra care and attention- we felt they went over the top to help us out and the grass is looking great now! We really appreciated that and makes me glad we are back with this company!

Back in September they came and aerated our lawn. While they were here they hit and destroyed one of our raised garden beds and told nobody. I noticed and contacted them that they hit it and did not get back to us for 2+ weeks. They then finally sent someone out to take pictures to replace the bed.
We still have not heard any response on a replacement or a refund they said we would receive.

We had also had problems with them not sending our back flow test to the city. This resulting the city sending us a notice that our irrigation was turned off. They had to come out twice before it was actually sent in.

Terrible communication and terrible customer service.

Dillon does his job diligently. I noticed that unlike others in his line of work, whether someone is home or not, Dillon religiously does his spraying and stuff and leaves. More than anything he answers questions with interest.