Reviews of local pros in Augusta, Kansas

Skylar came out and found my issue within 10 minutes! After a great discussion of options and what to do next, i feel very confident my home will be repaired in accordance to all codes and regulations. Being heavy in the technical field myself, i know terms well enough to pick out how deep the "knowledge pool" goes for people and let me tell you, I'm rarely humbled because Skylar knows his stuff and is a true expert in plumbing, boilers, and septic! I'm looking forward to completing this project with Sooter!

The lady who helped me on the phone was extremely nice and funny. The boss/owner and his handsome worker came out within about 20 minutes of my call. Very polite, knowledgeable and nice. They fixed my problem in less then an hour. I definitely recommend them.

I never give 5 stars, no one is perfect! I have been proved wrong!! This company worked on my plumbing 2x for the same issue, I had to go buy the toilet. On both occasions they were punctual, cleaned as they went, even when it wasn't their responsibility, carried in before carrying out, again, clean as they went.Very courteous, yes mam, no mam, even by Sue after they asked. I can not think of one inconvenience, problem or inconsistencies that would effect this review. Their price was reasonable for all they did and even if it wasn't, we never mind paying for the service we received. They will handle any problem and you can't put a price on respectable business practices.
If you have any plumbing issues I urge you to call them, you will not regret it.

Called for emergency as I had water ankle deep! Skylar was at our home in a very timely manner and returned the next day to begin repairs. Very professional, explained things thoroughly. I know no one really wants to call a plumber but we look forward to working with them!

Dang these guys were fast getting here as im just about outa their range of operation but they came just to lite off my hot water tank it waa only about ten or fifthteen minute visit it was very fast , the diagnosis was air lock in the gas line. Since we ran outa propane some parts of the gas line didn’t have much propane left in it so it choked on the air well they got it cleared and full propane to light iff the burner! Glad they came and thanks again to SOOTER Plumbing AND THE PLUMBERS THAT TOOK CARE OF ME !

After being pretty much put off by another Steven's family owned plumbing company I called Sooter. I received same day service and repair. Skylar showed up on time, listened to what issues I was having, and went to work. Within an hour or so I had running water that was draining correctly. Something we take for granted until there's a problem. Skylar and his crew repaired the broken pipes and fittings and moved on to their next job. Not only do they do top notch work they are very professional and respectful. Sooter has not only gained my personal business, but will also be added to my contacts for our plumbing needs at work.

Quick and professional/ friendly service. We thought it was somewhat overpriced to unblock a toilet that took roughly 10 minutes. However the service tech’s did make sure that drain line was draining properly. Total time spent on the call was about 25 minutes…

They were out in 3 hours & fixed our clogged pipes!
The technician was super friendly & very polite. He cleaned up after himself better than expected. Highly recommend.

Came out because I had a complete block in my sewage somewhere. The did a quick snake from my clean out towards the house and broke some loose and everything appeared to be working fine. They didn’t scope or check anything else out. Later that day it’s got a complete block again, now after hours. I call the emergency line and they sent someone out, who lives an hour away, and he came and scoped the line out, found a large root ball, and got it cleaned out the best he could. Also scoped from the clean out to the street to look for more problems which there wasn’t. Also, they didn’t scope not charge me extra since they didn’t catch it the first time. Overall happy with the service and will use them again.

Klayton let me know when he would be arriving and was on time. He was efficient, knowledgeable, and polite. He solved our clog issue in a timely manner and cleaned the area. Good job and thank you Klayton. We recommend Sooter Plumbing.

Called them out for a quote and was able to receive an estimate for free! Was very pleased about that. The gentleman who came out, whom I believe to be the owner of the company if not one of the owners was very friendly and very helpful. His customer service was impeccable. Not everyone wants to talk with their service members about their family etc but I liked how we were able to talk about our families and he liked our snake and even was friendly with ny daughter when she tried handing him her puppy stuffed animal. I really enjoy when someone comes out and isn’t just there working without saying word to you. He was very professional with a personal touch! Which is much better than an in and out not say a word to you kind of experience in my book!

Klayton was such a great help! He explained everything before he did the job and worked with us reasonably. Price was great! We really appreciated him coming out to help us out! We highly recommend Sooter and Klayton Griffith! And the gal who answered the call was so nice! Thank you 🙏🏻

Quick service!

Quality work!

Amazing people.

Awesome!

VERY NICE people!!😊👍

Great people & great service

Fast friendly and reliable service

Punctual, showed up when they said they would

Nice people, fast service