Reviews of local pros in Augusta, Kansas

I appreciate you willingness to help. Phillip was great--very personable and kept me informed before, during, and after. Thank you.

Moore plumbing did a great job. They were able to get right after it and complete the job within two days. We were very pleased.

Thy were very professional and quick to come out and get my leak taken care of. I called on a Monday and told them what was going on and they had sent someone out that afternoon and the next day came back out to repair the water line break outside my house.

We had such a wonderful experience with Jim. He came in and found a way to resolve our issues with our old home: he did the job quickly, found ways to save us money, and did a beautiful job with no mess left behind. We will absolutely call Jim again when we need a plumber moving forward. I highly recommend.

Arrived promptly & fixed the problem. I felt the cost was reasonable compared to other plumbing companies I've used in the past. This is the first time I've used Moore Plumbing but will call them first for any future problems.

We had a 34 year old water heater that was placed under the kitchen counter. Moore plumbing was able to drain the old water (with some difficulties of it's awkward placement and 34 years of settlement) without causing any damage to our new countertops. We had the new water heater relocated to the laundry room. Cory and his son did great, were polite and clean!

Just had a couple of guys come out to our house to fix a clogging issue. Very kind gentleman, weren't too expensive (especially compared to bigger companies), and triple checked to make sure our problem was actually fixed.
Solved a smaller side issue we didn't even call them out for as well, which was much appreciated.
They are a little slow to answer phone calls and messages but since they're a smaller company don't be discouraged by it. It was worth the wait in my opinion.

Had a badly broken sewer line. Philip arrived at the scheduled time for a locate and estimate. He was polite and professional. He gave me a bid below my expectations and scheduled the repair for the next morning.

This is the 2nd time I have used them and the second time I've been happy with them.

I have found my "go to" plumber.

Our water heater went out on Thursday so I called our usual plumber but they couldn’t make it until Tuesday. We didn’t want to go four days without hot water so I called I Googled plumbers and called Moore Plumbing on a whim. BEST decision I ever made. They came out that same day and talked me through some options. I made the choice of a new larger capacity water heater and it was installed the very next morning. We have so much VERY HOT water! So happy!! The workers were cheerful, polite, and efficient. And the heater itself is above and beyond our expectations.

I got a sewer line replacement from moore plumbing payed 10,800 the work itself is good and got a discount for paying cash which i appreciate, however they forgot to tie my upstairs drain to the downstairs so was leaking for a week they did come out and fix it tho, moore plumbing also did not get a work permit (called and verified with the city) so none of the work is documented properly. They also did not dispose of the huge concrete slab they had to cut up in my yard just left it their they also put my fence on upside down but originally left it off and i had to ask them to clean up their mess they left moore was suppose to reach out to dispose of the slab and never did. The communication was very difficult overall a hassle , I personally would not use them again!

One of the Worst Experiences I’ve Ever Had With a Contractor

If I could give zero stars, I would.

I hired Blaine with Moore Plumbing to replace my sewer line from my house to the city main. The work was done on a weekend, and I was charged for a permit. I later verified with the city that no permit was ever pulled.

After completion, the trench was not properly backfilled. My backyard is now left with a large sunken valley that holds water and continues to settle. I will have to spend additional money fixing what should have been done correctly the first time.

Soon after, a fiber optic contractor damaged my sewer line. Blaine scoped it and told me AT&T would cover the repair costs, so I authorized him to replace that section. Weeks later, AT&T informed me they do not take responsibility for their contractors and directed me to the subcontractor.

The subcontractor asked for an itemized invoice from Moore Plumbing so they could process reimbursement. I requested this documentation from Blaine repeatedly for MONTHS. I received nothing but delays and excuses. The contractor eventually informed me they were getting the same runaround. Because of this lack of cooperation, my claim has been stalled and complicated unnecessarily.

I later had another licensed plumber review the work and pricing. I was shocked to learn I had been significantly overcharged.

To make matters worse, I referred Blaine to my sister for a minor plumbing leak above her water heater. He insisted she needed a full tank replacement and quoted her $4,000. Another plumber fixed the small leak and dried the unit out for a minimal charge. The tank was fine — the pilot wouldn’t light because it was wet.

At this point, I have experienced:
• Being charged for a permit that was never pulled
• Improper backfill leaving property damage
• Major pricing discrepancies
• Months of refusal to provide basic itemized documentation
• Aggressive upselling on a simple repair

This has been exhausting, expensive, and incredibly disappointing.

Homeowners — protect yourselves. Verify permits directly with the city. Demand itemized invoices before paying. Get multiple bids.

I would strongly caution anyone considering this company.

Professional small business with quick service!

Great service with the best prices!

Great service and great pricing! Couldn't be happier!

Great service. Quick turn around time on getting the ac parts in and the repair done. Would recommend for you AC service and repairs.

Very friendly, professional and prompt. Very reasonably priced. Will definitely call him again.

Great techs.

They where fast and good service

Quality workmanship at reasonable prices.

Timely and highly skilled workers fair prices

Bought out and not sure if they are keeping name or not