Reviews of local pros in Gardner, Kansas
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We did not choose Curby's they were the landscaper used by our builder. We had the unfortunate timing of having our sod laid June 2010 - right before something crazy like 45 days of close to 100 degree weather. Despite our $800 water bill, our lawn struggled. Our builder was amazing and paid to have it over seeded in the fall. Since then our yard has been fantastic. However, the plants that were provided by Curby's were riddled with infestation, died shortly after (at first I didn't put a lot of steak that it was poor quality until they avoided following up after our 1 yr warranty walk-thru). They replaced a few of the very cheap bushes, I was told they would return to replace the 2 almost dead tree's soon, well a year and a half later... (yes around 20 calls on my end) with very little return attempts made on Curby's end to solve the matter I asked my builder what I should do? Due to his calls and his calls alone is how I got any response at all. Basically our builder is graciously paying for a replacement (although I would never ask him to do so, apparently Curby had no problem asking for this). When Curby blankly pointed out he was of no fault in the matter and said the only reason I was getting a call back at all was because my builder was paying for it, I simply asked why is the warranty not in effect? He's rude retort was because we were poor yard caregivers and allowed our entire yard to die due to not watering it. I was stunned. I asked him when the last time he saw our yard was, that it was in fact very much alive and thriving, and that the trees died to infestation that his worker pointed out to me at the first visit. I was told he would replace one tree only at his convenience, when he managed to make it to my neighborhood next and to expect a call before his visit is too much to ask for. Then.... I was hung up on. Yes.. I got a little upset with his remarks. I will never willingly work with this company again. I do find it interesting that all their plants are either sad looking or fail to thrive when all the plants I have added after the fact are doing quite nicely.... Does that seem odd to anybody else?
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We had a far better experience with Lawrence landscaping for additional work. More responsive, better product, and actual follow through to ensure their product survived and flourished. I would not use Curby’s again for anything
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Shocked that this company remains in business. Horrible customer experience, lack of follow through, inferior product.
No way to comment on their response time, because they don’t respond at all. Multiple trees dying that are under warranty. Our builder is actually paying them to remove & replace these, and after at least 15 phone calls & 15-months later, still have not received a single phone call from Curby to schedule it. His company has told us numerous times that we will hear from him & he is the only that does the scheduling.
WORTHLESS, DO NOT WASTE YOUR TIME OR MONEY! -
Forced to use Curbys when building my home a few years ago. Out of all the subs we worked with, Curbys was by far the worst. From the first meeting, the sales rep seemed to have never done this before. I have had to replace more than half of the landscaping they installed, and now my yard and beds look great. Bad options and bad planting from Curbys.
The worst part is they installed a maple tree that was dead within 3 weeks. Curbys waited a year to replace it, and it was dead within a few weeks again. I watered the tree twice a week after both times planting, but that wasn’t enough to save it after his crew damaged the tree with a slice taken out of the trunk either during planting or transport. I called and asked for it to be removed and replaced with sod since they are incapable. Curby himself called back and was quite rude and unhelpful, angrily stating he doesn’t remove his dead trees from customers property.
Look anywhere else for a landscaper, avoid this rude and incompetent company. -
Curby's is an excellent company. They initially did our landscaping when we built our new home. So when we decided to add landscaping in our backyard a few years later I knew I wanted to be pleased with the end result. So I contacted Curby's. Cory, the landscape designer has a laid back style and he listens to your needs and desires and he has the expertise to design your needs and wants into a landscape that will thrive and look beautiful in the Kansas extreme weather. They do everything professional and even the little details of using the 2 x 2 wood stakes to support the trees. I have received many complements from my surrounding neighbors about the design and how impressive it looks. Cory took my ideas and put his expertise into a great design, we are very pleased and my neighbors were impressed. Thank You.
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My technician was fabulous. Went above and beyond to explain the work. I give him 6 stars out of 5
Thanks rooted for the great work. -
Mario and his crew did a fantastic job on our landscaping. They took their time to make sure they did it right and it looked great. We definitely would recommend them.
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Used them all last year and using them again this year. They do a wonderful job and I never have to worry about quality or punctuality. I just wish I'd started using their services sooner!
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Great work! Very fast! Great price!
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Switched to rooted this season and I have been really happy with their quality of service.
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Joel did an excellent job following up and ensuring the work was done well.
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Professional firm with good vision of how to transform a yard into an attractive outdoor space.
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Great company friendly and professional. Did excellent work on my yard and gave super advice for maintenance.
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Very professional, thorough and expertise workmanship. Highly recommend for any landscaping project.
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We have used Rooted Landscape for almost two decades. They do exceptional work. Extremely friendly and courteous. Offer great value.
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Great with front end installation
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I built a new house and Rooted did all the landscaping. Jerrod is great to work with, and their landscaper's attention to detail is unmatched. I would highly recommend this group.
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So Impressed with our Driveway Landscaping !!! Meeting with Jarrod was Quick and easy. The crew came out and in a short amount of time they had Absolutely Created the Most AMAZING entrance to Our Driveway !!! We couldn’t be Happier !!! Makes a Beautiful first Impression to Our Farm !!! THANK YOU TO EVERYONE AT ROOTED LANDSCAPE !!!!
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I had been a customer for 2 years with Rooted, however, we parted ways yesterday when I had a discussion with Rodney Johnson. My biggest concern is with the lack of professionalism from Rodney. I had opened a ticket 3-weeks ago about nutsedge popping through the lawn making the lawn look poorly a day after mowing. I had to call again yesterday about the ticket opened 3-weeks ago and Rodney's immediate response was it was my fault and if he had to treat the entire lawn for the nutsedge then his profitability would suffer. 70% of my lawn is in direct sunlight most of the day and with the recent hot weather, despite watering, the grass does not grow as it should. His accusation that I am not cutting at the required 5" height floored me as I have a JD tractor where the height adjuster is at its highest of 5". If he bothered to see the grass that thrives in the shade he would realize this but he made no mention of this. Rodney was adamant that my lawns appearance is my fault and continued to lay blame at my feet - so much for customer focus. There were other issues but this one told me it's time to move on from Rooted.
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Rooted Landscape did an amazing job. they were nice friendly, and very professional. Their work was outstanding from plants to sod. I highly recommend them.
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Where to begin? This is my second review but Rooted must have paid to have the first one removed.
Rooted cut corners with the installation of our sprinkler system. The main water line that feeds the system failed after less than 2 years. This is a totally separate issue from my first review. The other issues are numerous and would take way too long to go into detail. Just beware of the poor quality of their work.
I had another company come out and basically laughed at the work Rooted performed.