Constraction reviews in Lenexa, Kansas

ABSOLUTELY HORRENDOUS CUSTOMER SERVICE AND COMMUNICATION!!!!! DO NOT USE THIS FRAUDULENT COMPANY!!!!! We spent over THIRTY THOUSAND DOLLARS on our custom kitchen cabinets with this company (KBUF) and feel completely scammed. During the design process, they passed our kitchen plans back and forth between designers, who complained about each other's work, and changed major details we had spent hours planning with the other designer without us knowing it was changing (like standard to full overlay doors - thank goodness I confirmed at some point and realized it had been changed). Chad continuously talked over me and interrupted me throughout communication with him. I would frequently email him directly, and then he would only contact my fiance in return. It truly began to feel chauvinist since I am a woman. It was so, so, so frustrating trying to stay in the loop, which is where some unresolvable issues came from. He also had an excuse for EVERY issue or communication complaint. We had MANY issues after our cabinets came in and the only thing they would happily resolve were problems in which they could use the cabinet makers as a scapegoat for, since that way they didn't have to pay for the fix (KBUF are the middle man, they don't make the cabinets). They just send you out a new cabinet, but you have to deal with the labor and uninstall/reinstall yourself. If the problem was going to come out of their commission, they were absolutely unwilling to take any blame. In fact, they said nobody was to blame. If nobody was to blame, we wouldn't be having issues. The fact that we had MASSIVE cabinet design issues (including several appliances that didn't even fit in the cabinets, which are now going to be hacked together) upon install shows how undetailed and unorganized their process is. Some of the issues came from the fact that, once again, they had only sent an appliance spec catalog to my partner, not me (the project is in my name!). I sent them the chosen appliance model numbers (that were apparently not in the spec book that I never saw), asked them to let me know if there were concerns, and we moved forward thinking everything was set.

I don't think this company should be in business, but regardless they should ONLY be working with builders who crank out standard kitchens every day. They are the experts who should be leading their customers through the process, not leaving us to catch their mistakes or details that we didn't even know to look for, and then get blamed for them. This was a massive, personal purchase for us and has been extremely distressing and disappointing. We still don't have a complete kitchen after 7 months. Save yourself the trouble of being hung out to dry by KBUF and TAKE YOUR MONEY ELSEWHERE.

My old windows where over 40 years old I got two bids. I decided to go with Thermal King from doing researching on the quality of their product compared to their competition. It was an easy choice in the end.

My personal sales consultant explained every aspect of how the the product worked and allowed me to design 15 new windows with my current color design after doing a full renovation of my home.

The windows arrived two months earlier than expected and I would highly recommend for anyone looking for new windows, a new front door, storm door and patio door.

The installation team was professional and did a great job cleaning up!

I even got a call from the marketing director after the job was done. To make sure I was a another satisfied customer.
I replied "indeed"!

Loving everything about the new investment in my house.

I had seven windows installed a a few weeks ago and just ordered more. Luke is great to work with...very responsive and professional. The installers were wonderful as well. They were efficient, professional and cleaned up as they went along. You can't beat their prices or their service!

Horrible service. No one called us to explain why things where taking so long. They coded something wrong and eight months later we still have no window. We canceled our window and didn't get any money back. Horrible horrible treatment.

After waiting quite a bit or replacements everything on our bay windows look great now! I know everything was being held up for a while and a lot of it was out of anyone's control so I won't count against Thermal King for taking 4 months to fix the broken window. The installers where the same 2 that came originally which was nice to see that they sent familiar faces. They changed the weight issue with the windows with a very nice, uniform looking fix much better than before. I am very happy with these windows and I believe I may go with them again when we decide to replace our remaining single pane windows!

Had a couple of windows installed this morning. The two installers where early and very professional. They cleaned up as they went along and finish in a timely manner. Great company to work with.. Planning to have more projects for this business..

We highly recommend Tabernacle. They built our dream home a few years ago and recently remodeled our basement. After building four different homes over the years- we have learned that no house building process is perfectly smooth, but Chris Carley/Tabernacle is honest, fair, knowledgeable, and extremely hardworking. Our house is thoughtfully designed, well built and has already increased in value.

We called to have a new backsplash installed in kitchen. This was the best tile work I have ever seen. High quality workmanship. We were very pleased with the results and was the highlight of our kitchen renovation. I would highly recommend!

Alvin kicks ass. Look at this kick ass job. I'm super pleased. An awesome, on-time, reliable guy that is skilled, experienced for 16 years and did I mention Kicks Ass????? Yup. Run to him.

Alvin was my savior! I had a horrible experience with my previous contractor and he came to the rescue. I had him redo all the tile work in a bathroom at a very fair price. He is very professional and polite. He came on time as scheduled each day, he cleaned up, and his work is outstanding. He has become my go to tile guy. I have future projects lined up for him. He will not disappoint!

We recently found a mechanical issue with our stair lift. We reached out to Silver Cross to address the issue as we had used Silver Cross for the purchase & installation of the unit and were very satisfied with both. Thus, we had the same expectation with the repair call. We were not disappointed! Silver Cross was quick to address our issue. When parts were required to fully repair the unit, they immediately worked to find a short term solution so that we would not be without an alternative for gaining access to the upper level of the home. The equipment was expedited & they immediately had the unit fully repaired. Super impressed with the customer satisfaction focus not only of the owner & the office personnel, but also of the mechanical technicians. On all elements, their customer satisfaction focus, professionalism, quality of equipment & service was IMPRESSIVE! We are so pleased with Silver Cross & highly recommend them!

Rodrock Development has a unique philosophy of building communities not just houses. I have worked with Realtor Joan Jacquin for over 25 years and have great respect for her integrity and dedication. I can count on her to follow thru on all details with both her builders and her buyers. She is a joy to work with!

Replacement window installation Independence, Missouri.

Project went as well or better than expected. The windows were installed in a triplex. Even though 30 day notice had been given to all occupants, one tenant was difficult to work with. Zen Windows provided via e-mail a 3 page flyer of what to expect so that I could print and deliver to occupants, along with dates of installation.
Tenant is an artist/horder that had possessions stacked to ceiling in front of windows and only narrow paths to walk/access each room of the 1 bedroom apartment. Tenant also has bum leg and various ailments making situation even more difficult.

When John informed us that our special order windows of bronze exterior/almond interior, would be arriving a week early; tenant still needed the additional time to prepare for installation. John's professional installers worked with us through this situation and completed all other windows in the building and returned the following week on Monday, April 20th to complete the job. Tenant had invalid or petty complaints throughout installation, even though the informational flyer that they had received clearly outlined what was occurring. Throughout the 2 to 3 hours it took to install the windows in the one bedroom unit, John's team of installers worked quickly and efficiently to please everyone.

During the install a previous termite infestation that had been successfully treated by a prior owner was discovered. It was in the base wood of a window that is close to the ground in the lower or garden unit of the building. They called me in to look at the situation. It was decided to remove the damaged wood and confirm that there was no activity of pests.
Once that was done, one of the installers left to get new replacement material. Within an hour they told me that $50 was the cost of the repair and that I may possibly have to have an outside repairman for the drywall, because they do not do drywall. As it turned out; they did everything with minimal damage to the drywall and all I had to do was a little touch up paint. No drywall repair was needed.

Installers were on time. Picked up and cleaned all debris. Did not leave cigarette butts.
Additionally, we had one small owners unit that is not a complete apartment, but just a sleeping room with a window unit air conditioner. We bought new pleated adjustable sizers that were to be placed and fitted on either side of the A/C unit and John's team reinstalled the A/C better than it was before. Just an amazing job. We are very pleased and have recommended Zen Windows to anyone we know that asks about the new windows or are contemplating new windows. For the one tenant it was like giving childbirth. For the rest of us it was easy while the installers did all the hard work. Now that is over, EVERYONE loves the new windows with no cloudiness and crystal clear views.

I called Zen Windows and had a Bay Window installed. It is beautiful. Since we had this window, we have had hard rain and nothing went wrong. We added the wrap around to the window and it is perfect! Chad was the installer and you must ask for him and his partner. They are friendly, professional and did not leave a mess. John Sims is the owner

My wife and I recently moved into our dream home, a Bellagio story and a half (4800 sq ft on the main and second level) built by Chris Carley and Steve Trued of Tabernacle Homes. I wanted to thank both Chris, Steve, Laurie and their entire team and all the subs for all their hard work as well as their patience in working with us to create our version of their plan.

The experience -We signed with Chris and we began building in March. Despite known cost increases for steel, concrete and lumber Chris honored the 2011 build cost. Chris went out of his way to help us find a lot in a neighborhood offering estate size home lots. Best of all the lot was below market value and sold by owner instantly saving us 3% realtor commissions on the seller/developers side. By Mid March the foundation went in and we slowly watched the home progress. My wife and I might be considered a builders worse nightmare as we are slight perfectionists and we were on the job site every day without fail, camera in hand. Once the house was framed in, Steve Trued took over the build. As partners, Steve and Chris are well paired. My view is that Chris is the new business development guy and Steve is the Project Manager. Steve kept his subs on point and his presence insured that details were adhered to given the nature of high end home builds. What started out as a standard Bellagio with an oversized 42' deep/1600 sq ft garage took a turn with lots of custom upgrades. We were making changes on the fly and Steve was very good about providing estimates on the costs as well as very receptive to the changes in general. I have seen too many builders use upgrades as their profit center, so considering that "Pella" windows, hand scraped hardwood floors and so many other upgrades were standard to begin with, the changes we made definitely had positive ROI and made our home one of a kind.

Prior to closing, I had two welcome surprises. First, the conservative home appraisal came in $30k over the closing price. I was feeling pretty good that I had some instant equity. Second, I had my home inspector visit prior to close and he did an energy evaluation using a blower fan with elaborate meters as well as temperature sensing cameras to find the source of any drafts. The verdict "if the house was any tighter, you would need fresh air returns" Given the size of the house, this was important to me as my first full month energy bill came in for a very cold December and it was significantly less than my prior 3500sq ft home! Wow, money well spent on the blown in insulation upgrade that Steve recommended (it will have paid for itself in the first 12 months - great ROI)!

Thinking about building with Tabernacle. Great choice if you do not want a cookie cutter house and you want a full custom experience.

I saw the negative review from another customer earlier and I was shocked that they had a bad experience with this builder. I know dozens of people in my neighborhood that have built or purchased a new home from Tabernacle Homes, LLC (Builder: Chris Carley) and they couldn't be happier. I know you can't make everyone happy and the fact that a builder would give a customer back their non-refundable deposit when they are guaranteed a sale tells me everything I need to know. Chris Carley with Tabernacle Homes, LLC is one of those builders who will bend over backwards to do anything he can to make a client happy. One of the factors in choosing Tabernacle Homes, LLC as our builder was the fact that Chris is a part time minister of a local church and we felt that we could trust him with our money and our new home. Since our initial meetings with Chris Carley several years ago we have built two homes (2007 & 2010) with Tabernacle Homes, LLC and it has been one of the smoothest, easiest processes that you could ever go through. My wife and I like to live in a new home so above every 3 - 5 years we like to sell our house and move into a new one. We will continue to build our new homes with Chris Carley and Tabernacle Homes, LLC because we know what value we're getting and we know what kind of great customer service that they provide. If you are looking to buy a new home or build a new home give Tabernacle Homes, LLC a try. Don't let one negative comment turn you away from the best builders in town.

If I could give Jim Sullivan and his staff 20 stars, that's exactly what I would do!

After a 6 month delay from a previous, less experienced, architect who claimed to do "commercial kitchens." Jim Sullivan was recommended to us to consult with. Previous architects kept getting plans rejected during the review stage due to minimal knowledge of commercial kitchens. In consulting with Jim, he pointed out all the things that we needed to address.

Rather than going back to the old architect, we asked Jim to go forward with our project and he had to redraw and resubmit our plans to the city. Within 2.5 weeks of giving Jim the "go ahead", our plans were redrawn, submitted and approved for construction.

What made Jim even more impressive was that our plans were not only drawn for the sake of city codes, but he also took work flow and merchandising into consideration.

We are now up and running our deli/bakery and it is working out as planned. I would definitely call Jim Sullivan again for any future needs.