Constraction reviews in Lenexa, Kansas

4.8 based on 620 reviews Back to the listing
    5

    Brandon was calm and informed and really made the process much easier to deal with. They came in, got to work, and communicated what they were doing and kept us up to date as their work went along. A positive experience during a stressful situation. Great Job!

    5

    The best place to call if you have water damage. These guys can't be beat. They get there fast and do what needs to be done to get your house back to normal. They have the friendliest and most helpful staff around! Give them a call. You won't regret it!

    5

    The SERVPRO team provided excellent and professional care during my water damage event. They carefully remove the water damaged items, cleaned and treated for mold. No short cuts, very thorough to confirmed all damaged/mold items were removed. Alex, Luke and Josh are the only names I remember, but the entire team delivered excellent service. Also, Nikki at the office was very pleasant and helpful.

    1

    Called to make an appointment to check out mold in our house. They were scheduled to come out yesterday morning, so my wife took the day off work. No one showed up so she called mid-afternoon and the lady who answered was kind of rude and said they got really busy, but said they would come out this morning. So I rearranged my schedule, only for them to again not show up. When I called I was told the same thing, they were super busy. I don't recommend using this company because they don't show up when they are supposed to and don't even bother to call to let you know if anything changed.

    5

    ServPro saves our newly remodeled home from disaster! Heavy rains and sump pump failure led to flooding of our newly remodeled downstairs. ServPro, with crew lead David B. were prompt getting to our home and stayed until midnight. Kiersten monitored everything for moisture levels the following days, and Mike and crew followed up to ensure that our home had no more moisture, making sure it was safe to remove. We were so pleased with ServPro and will definitely recommend them to anyone!!!

    5

    This is Earl. I have an old iPhone that doesn't allow me to leave a review. I had an excellent experience with Servpro when my basement was affect with sewage water. Several team members came out to help and performed excellent and professional service. Collin was the team lead, Josh W, Christian, Renea, Ivon, Angelo, Becky, David G, Pablo, Jordan, Josh J, Corey, Zain, Rodolpho, Colton, and Emily all performed highly. Thank you for helping in my time of need.

    5

    Servpro is amazing! They got my house dried out quickly and provided excellent service and communication. Brian and Brandon did a wonderful job explaining every step of the process.

    5

    Chacotae, Colton, Ezra, Stephon, Mac and a few others came to our work after a major water leak from apartments above us caused a lot of water to collect in our store.
    They were all very professional and helped answer all of our many questions. They were diligent in checking on our location often and testing to make sure their machines and equipment was helping get the moisture out. I would happily recommend them!

    5

    I have used Serv Pro in the past for professional reasons but when it came to my own home flooding, They were the first phone call I made. They were there very quickly to minimize the damage and walk us through the whole process. They gave us great contractor recommendations who not only repair the damages of our home but made it look like it never happened in the first place. They were very easy to work with and I would highly recommend them to anyone!

    5

    We were very grateful for ServPro after our laundry room flooded this summer. The team came out on short notice and took care of the mitigation and drying process. Even though our damage was limited, Joe took a lot of time to talk us through options for repairs to put everything back to normal. I appreciated his guidance on getting to the best quality and lowest cost option. Hope we don't ever need to call them again, but certainly would if we need water mitigation help!

    5

    Eric, Nathaniel Brett and David were saviors!
    Professional, communicated the entire time.
    They helped me on Easter Morning…. Rockstars!

    5

    Tabitha and JJ were great!! They left it better than I could imagine!!

    5

    I called Friday night and Lisa Garcia showed up early the next morning with Stacy Skiles. They were quick and very professional. They found the the job was larger than expected but it went well and they were very helpful at every point in the mitigation. Brandon Locke who was the Manager was terrific and helped me to understand along with Lisa where we were in the cleanup. Jason Ford was my Customer Service contact and was always helpful. The two constants, however, were Lisa and Tracy and they never stopped working until everything was done 6 days later. I always felt like I was getting the truth and the best efforts on my job. I'd recommend ServPro to anyone who has had water or fire damage in their home.

    5

    They are great to work with. Very professional, but personable too. Their main concern is the customer so they will work with the insurance for you. I would definitely recommend them. they let you know every step of the way on what they’re doing. I’m making sure the insurance covers it.

    5

    My laundry area/kitchen flooded in my 2nd story apartment late at night. The team was here after hours (in less than an hour!) and immediately got work. Mike and his crew were so kind and professional, efficient, and communicated the whole process with me. I am incredibly thankful for them and their expertise!!

    5

    Joe Lillian and his team of Lisa, Jamal, and Alyssa are outstanding professionals. This team is patient, responsive, considerate, and worked in my best interest to make sure that their services would be affordable and effective. This included ruling out possibilities for our particularly complex situation as well as drafting up different scenarios to solve the problem which were all based in their science-backed expertise. We ended up with an effective solution that did not put us out of pocket and left us feeling like we had a friend in the business. Not to mention the team was friendly and conscious about their time spent in our home. I felt comfortable having them there even while I was working from home, and enjoyed their presence. These are the hallmarks of an excellent business. Highly recommended.

    5

    Mike and his crew came in and were able to make a ton of progress quickly. They definitely have experience and knowledge to get everything remediated. I really appreciated him keeping me in the loop with everything that was going on on a daily basis. Hope I never have to use them again, but if I have to, I’ll give them a call.

    5

    Starting with the water mitigation team Servpro did an outstanding job handling my claim!

    First, thank you to Candace, Project Mgr., for coordinating all reconstruction work ~ she was easy to work with, dutiful about follow up & follow thru, scheduling various workers to restore the damage. I appreciate her being thorough, thoughtful and efficient!

    I’d also like to acknowledge Victor & Vincent for their good work ~ they worked quickly preparing/protecting the work area, cleaning up debris, moving furniture ~ they were friendly and on time ~ thank you both!

    Eric had the thankless job of tearing down ceiling sheetrock & installing new sheetrock ~ a neck-breaking task ~ he did a great job ~ thank you Eric!

    Nico was very efficient at mudding, restoring texture & painting ~ good job ~thank you!

    Colin & his crew cleaned carpet and did a great job!

    Each team member was efficient, friendly, on time and helped restore damage “like it never happened”!!! Kudos to Servpro for their quick response ~ I would highly recommend Lees Summit Servpro to all!

    P. Keele

    Overland Park, KS

    5

    We had a water line leak in our newly purchased home and Servpro got in quick and helped us assess the situation, and got to work just as quick. Now that they are finished you can’t even tell they were here! Thank you David Goatley, John Rayle, Nate H, Zane S, and Yus G! And the billing department was great as well thank you Michael!

    5

    Roberto and Tabitha are epic. So kind and really helpful to meeting our needs felt looked agter

    5

    I had an amazing experience with Servepro. This is a professional and exceptional company. Their personnel were courteous, prompt and responsive, from my initial phone call with an operator to each contact for each step in the clean up and restoration process. This is exceptional for a company.

    Shout out especially to JJ and his crew Joelvys and Chavalys! They were empathetic and reassuring plus very efficient and thorough. Servepro is Good People.