Landscaping reviews in Lenexa, Kansas

Buyer Beware: EJQ Landscaping and Lawn Care LLC
I hired EJQ back in March of 2018 to install a flagstone patio in my backyard (I purchased flagstone and Gator Dust), set 14 fence posts (holes were pre-dug for 13) and to prepare/install an area of artificial turf. I was told their lead worker has 21 year experience in the landscaping business.

• Flagstone Patio – Before EJQ started the work, I agreed with the salesperson that landscaping cloth would be laid down followed by a 4” base of AB3 (which is standard practice for patios) followed by sand for leveling. For the AB3, EJQ poured small gravel over topsoil and hand tamped it. In spots, there is up to 4” of sand, not AB3 under the flagstones. I had purchase some electrical conduit and had them bury it under the flagstones. They put the flagstone over one end of the conduit, close to my house where the electrical wiring was going to be run. They also did not dig one hole for my fence post. I went to Home Depot, had to purchase more electrical conduit and a fence post support for approximately $30. On top of that they wasted 4 bags of Gator Dust that was never installed properly.
• Fence Posts- Keep in mind, 13 0f 14 fence post holes were dug and I had purchased the fence posts. EJQ paid for the bags of concrete and of course labor. Prior to coming home from work, I reminded EJQ to ensure the fence posts were leveled and braced. When I got my quote, I asked if they had experience in installing fence posts and was assured they did. I stopped the one EJQ individual from working on the fence posts. I asked if he had bracing for the fence posts and he said no. I went to Home Depot, got some 1”x4”s and some stakes. I came back and gave them to the individual. I then noticed EJQ starting to set my fence posts and leveling them by eye. Then he put the 1”x4”s on top of the posts for bracing. At that point, I took his 2’ level and showed him to put it on the fence post. Then I had to show him how to properly level and brace the posts.
• Artificial Turf – I had to keep reminding the EJQ individual that the artificial turf required I agreed with the salesperson that landscaping cloth would be laid down followed by a 4” base of AB3 (which is standard practice for artificial turf). By this time, my project took a turn a turn for the worst.
I took the EJQ rep to the side and let him know I was not happy. I explained how I had to show them how to set fence posts. I went on to say I was not happy with the fact they installed the patio flagstones over a fence post area and conduit. I then tried to renegotiate the job with them. They wound up getting annoyed walking off the job and threatening to call their lawyer. As they left the job, they walked off with a set of my wrenches, lawnmower that I was going to sell them and multiple bags of Gator Dust. In addition, they did not finish the patio and left a bunch of trash and debris behind. They were paid a sum of $1300 and did a HORRIBLE job. I had Keller Landscaping come out to give me a quote to reset patio and install artificial turf. The Keller Landscaping representative noted that there was no AB3 under the flagstone and it needed to be reset. I have since had Keller Landscaping reset the patio per the Institute of Paving Technology standards and they did an outstanding job. Save your self a lot of aggravation and hire a professional landscaping company. Ask for references and addresses where you can see the work and validate with the homeowner(s) the job was well done in addition to a legitimate contract in place.

I had to give one star in order to post this.

We had a horrible experience with this group. We had a small patio project in our backyard. It was explained to us as a two day job, we accepted the estimate provided. That is when everything went downhill. Here is the time line of events that occurred;

1. Made an appointment for a Monday at 9am. Monday comes and goes without any one showing up or any communication until that evening

2. It was explained that they were backed up because of the Thanksgiving holiday and would be able to come on Wednesday morning to start the job. We accepted, understand that holidays are hectic and it can happen to anyone!

3. Wednesday morning….no show… did get texts though. They finally show up late that afternoon. They “completed” the demolition and hauled away some (not all) of the broken concrete. They explained they would be back the very next day to finish up the job. We agreed to pay ½ of the estimate (based on the horrible communication we experienced so far) and pay the second half once everything was done.
- They left our outdoor hose on and running when they left. We didn’t see that until the next morning. Water had been running ALL NIGHT and there was a lake of water in the yard.

4. That was the last we heard from anyone…not a word… Completely left us high and dry and with a badly done ½ of a project on our hands.

We have since hired an actual professional to finish the job. They explained that the demolition work that was done was not worth the money we paid for it. Extremely disappointed to have been treated this way, especially over the holidays in this already challenging year.

We learned a very expensive lesson, we hope or experience helps someone else.

Buyer Beware

Hired EJQ to complete a small backyard stamped and colored concrete patio. Had several issues:

1. Quoted couple day project took more than a couple of weeks to complete.

2. The concrete stamps that were laid down weren't aligned. Instead of correcting the issue while the concrete was wet, appeared a worker took their finger and tried to "align" the two joints. Picture attached.

3. Concrete splattered on our adjacent wood screened in porch. Workers didn't clean it off while wet and it dried on the stained wood.

4. Part of our concrete patio was rough (right side of attached picture) and part of it was correctly poured and finished (left side of seam in the attached picture). Very uneven quality.

5. When I tried to get Edyson back out for warranty work to at least fix item #4 above with additional sealant, he continually delayed. After 6 months of delays and more than several dates of him "committing" to perform the work, he stopped responding to me.

Will never hire this gentleman again for any work. Unprofessional, lacks communication, and quality is subpar.

Edyson was quick to respond when asked for a quote. I trusted his work from reviews on NextDoor. Edyson told us tearing out and replacing 2 concrete steps would take 2 days. It turned into 9 days - with Edyson &/or crew not showing up when promised many times. Lots of waiting and being strung along. Scarring to the front porch from the jackhammer, damage to the sidewalk from tossing broken concrete into a pile. Our handrail was damaged and we had to replace at our cost. First set of steps laid were very much out of code (and poured with settled cement). EJQ had to tear them out. Our landscaping has many, many, many small broken pieces of concrete embedded from workers stomping around in a heavy rain, attempting to finish the first set of steps.
Second set would have been laid wrong, if I hadn't noticed the forms they prepared were not what was previously there. I had to show the workers a picture. The second step was in code, but shoddy workmanship left sloppy looking steps.
I paid Edyson half of the contracted price up front, with the second half due "when everything is done". Our landscaping has many, many small broken pieces of concrete embedded from workers stomping around in a heavy rain, attempting to finish the first set of steps. Edyson asked for an advance of the second half two times before the job was completed. I complied and paid him. Obviously a cash flow problem.
Power washing and sealing the stamped concrete patio was to be completed in 2 days, one day after the other. That job was strung out to 9 as well. Many broken promises during that time. Lots of excuses & Edyson disappearing for hours, when he would "run to Lowe's " or other such "short" errands. We now have dried masking tape on our wooden steps of the length of time it stayed there.
I would not recommend EJQ Landscape.

Ascend lawn & landscape did fantastic work on trimming, clean up and mulching our yard. It was a much bigger job than they expected but the crew worked hard & were very diligent to complete it all!
We highly recommend their services!

Ascend Lawn does a fantastic job from chemicals, cutting grass, mulching and bush trimming. Our yard has never looked this good. Ryan and his team are super easy to work with as well.

Ryan and his team are amazing to work with!! I have used their services for several years - mowing, fertilizing, winterizing, new sod, etc. He and his team are incredibly courteous and responsive. I would highly recommend them!

Ascend Lawn and Landscape did an awesome job of designing and delivering a burm in our backyard to divert rainwater from crossing our patio. Their attention to detail and consistent customer service makes them an easy “go to” for any lawn or landscaping need! Ryan is especially responsive and a delight to work with!

Ascend has been mowing, treating, and cleaning up my lawn for the past several years. They were also servicing the previous owner and I used his recommendation to keep them on. I appreciate they do a great job caring for the lawn as well as keeping great communication. Would highly recommend them.

Ryan and his crew are great to work with and have done an awesome job on our lawn care this year. I highly recommend them.

Ascend Lawn and Landscape do amazing work. I am so impressed. They are extremely detailed, skilled and their work demonstrates their knowledge of landscape and design. They are fair in their pricing, return phone calls quickly and are easy to communicate with. We highly recommend them!

Ascend Lawn has been taking care of my lawn For nearly 5 years now. They are dependable and take great care in all that they do. I have referred them to several of my neighbors and they have completed landscaping and rock walls for several of them. They do excellent work.

Ryan and his team did a great job cleaning up our yard.
On time and very thorough.

Ryan Ross and team are very punctual and communicate arrival time very well. They seek to make the customer happy. They work hard, fast and efficient. I recommend them to everyone! They also did snow
removable which was a tremendous service for me!

Ryan and his team are very professional and even though the quoting and estimating process is always difficult, Ascend holds to their word and follows through professionally.

I was contacted by Susan to help one of her clients out with a project that fell outside Ascend's expertise. She was professional, friendly, paid punctually, and I can tell she and the company as a whole cares about their craft and their clients.

We have used Ascend for mulch (excellent application!), turf repair/installation, and a stone walkway. They also removed a large area of liriope that had invaded our lawn. Ryan is always responsive, and keeps us in the loop. We are so happy we found Ascend a few years ago.

Called and inquired about leaf removal and they were at our house within a week. They did a great job, highly recommend.

I've been a client of Ascend for over 3 years. They've always done great work for us, taking care of our lawn and landscaping.

I have used Ascend for my yard for over 5 years now, starting shortly after my husband died. Not only do they keep my lawn looking great, they are always ready to answer my questions about how to take care of things or what needs to be done next. They are professional, polite, and always willing to go that extra step for me if I it. This year they put new sod in an area that had been a rocked garden. In less than a month I had a beautiful fresh lawn area for a very reasonable cost. Great company to work with! Thank you Trish Miller

Ryan and his team did a phenomenal job on our yard. I got a number of bids and they were by far the most detailed, prompt in responses, and worked hard to see my vision and provide input that was valuable for the best possible outcome.