Reviews of local pros in Lenexa, Kansas

I was in the market for a new wall-mount oven. My husband and I went to their showroom in Lee's Summit and talked to one of their salespeople. They did not have on display what we needed to replace our current oven. The salesperson was helpful and pulled up online an oven that would have probably worked--to the tune of over $2300. Next was to have their person come to our house to pre-measure. They wanted me to pay the entire amount before the pre-measure was scheduled--which I refused since I wasn't going to pay for something if it wouldn't fit properly. Also, the oven I wanted was out-of-stock with Whirlpool and nobody had any idea of when one could expect delivery. If the measurements all worked out, I agreed to pay half upfront to get it ordered. Their associate showed up for the pre-measure on a Friday afternoon and after running some compilations, said he would have to get back with us that following Monday. We said that would be fine. That was the last I heard from anybody at Ferguson--neither from that guy or from the salesperson who originally emailed me a formal quote. Not even a courteous follow-up on the project. That's been over a week ago. I guess they don't need our business--I was wanting to buy local--but their customer service is terrible. I'm done with them and since I never heard back from them, went to NFM, spoke with the most knowledgeable salesman, found the perfect oven, and saved probably @ $800 in total. Delivery is already scheduled. The ratings on Yelp for this business were somewhat to be desired but I thought I'd give them the benefit of doubt. Now I know why and I'm adding my own one-star rating.

Matt was prompt to reply to my inquiry. We scheduled it quickly and he and team provided great service.

This company is hot garbage. Was an ASAP member with them for years. Had a pluming repair that went wrong less than a year ago should have easily been under warranty.

As usual they implied it was my fault or act of nature. When trying to resolve it they would not even return my calls. I contacted the BBB but appears to be going nowhere.

They seem to only care on upselling you or quick to take your money. But when you need them to hold up their workmanship or at least a courtesy call of discussing a solution you get ghosted. Would give them 0 stars if I could.

Stay clear!

If you want the outdated sales pitch of having to spend 2 hours talking to the sales person, while he pitches you a bunch of things you don't care about, this is the place for you. This is not meant to be a negative review, just a review of their sales process....it is very time consuming, clunky, and outdated. If you are someone who likes to sit for longer quotes, I am sure they do great work, just wanted to enlighten people on the process and their "schedulers". ​​​

Best in the business, you will be pleased with their work and speed.

I have been happy with the Taussig Team for over 20 years!

Always timely, professional, responsive and thorough. I used them for at least a decade. Good work all around!

High quality work at a very reasonable price. Once work is done, everything is cleaned up and looks good. Great attention to detail. Highly recommended!

The service has always been good. The new management made things easier from tracking the schedule, bill payment and reaching out to customer service. Maybe a bit expensive.

My tech was amazing on listening to the needs I wanted for my lawn and did it exactly how I wanted. They were 10 minutes early which is amazing, I don't see that from other I have had in the past. Thank you guys again

Would not recommend anyone to use this company. No weed eating/trimming ever done. Leaf cleanup with leaves still all over the place. I live in an hoa and am stuck with them but from what I see they are not good at their jobs.

They changed billing to email only without informing us. Then refused to mow because of lack of payment when we never got a bill. They do not return phone calls. Poor customer service. Find someone else now that Taussig sold the business they have gone down hill. Account was under my maiden name and we fired them.

New owners took over in 2022. Price increased $10 per treatment, which was fine. This year, out of nowhere, it increased another $30 per treatment ($99 plus tax), an increase of $40 per treatment (8x/year) in one year. My yard looked terrible last year, the worst since I moved in in 2017. I realize there was a drought, but watering it more than I ever had did absolutely nothing.

Edit to respond to owner:

I did receive the letter, I didn’t realize this was an increase per service. I understand about inflation and fertilizer price increases worldwide, I just can’t justify that amount of price hike for my situation. Lastly, I did attempt contact last year, a couple times, never received any response.

We decided to hire a lawn company, so we would have more family time. I found Taussig Turf & Tree on HomeAdvisor. Multiple companies did not call me back about my inquiry, but Dave called me within minutes. He came out same day to give a quote and didn’t pressure me. He confirmed no contracts and they mow weekly unless it’s not needed. I asked if he could mow today because it was needed and he agreed. His guys have been on time every week and they are fast. Dave is professional and personable. I recommended them to my parents and they have also been taken care of.

We have worked with Dave for over a year for lawn care and he’s exceptional. Friendly, knowledgeable and keeps our lawn green. Highly recommend him!

Choosing Wooten's Outdoor Services was a random selection as I had no clue. Turns out, I hit a grand slam. Beautiful job, price was right and the 2 young men I dealt with were thorough and professional. Thanks guys!

Got a new fence, looks good, price was fair and service was great.

Very professional, did an excellent job and was here when he said he would be

Punctual and provided good work with an attention to detail. Cleaned up after the job, and glad my neighbor recommended them to me. Their service was outstanding and I would recommend them to anyone needing quality fencing or repairs.

Installed a beautiful fence! Did a great job. Went up and over to put in what we wanted. Thanks

Wooten’s fencing is phenomenal! This is the second fence they have built for me and have built two others for clients of mine. They are responsive, fair, honest, punctual, and efficient!! Would highly recommend