Home Services reviews in Overland Park, Kansas

Lula HAD TO SEND SOMEONE OUT TO FIX MY Garbage disposal and dishwasher. The two guys that can out was the best . They was so delightful. They did a good job and cleaned the behind themselves. Thumbs up.

Central air was fixed 1 day after it quit working. Tech was friendly and professional fixed the issue and replaced my furnace filter. He also checked the pilot light on my water heater as this is a new apartment for me. Excellent service I'm very happy.

My renters used them this past maintenance request that I had on my property! Lula pro has great communication, technicians are extremely kind, knowledgeable, thorough and are very attentive to your concerns! They listened to everything I had to say and did excellent work!

So many things went wrong with this company! My landlord insists on using them despite the many problems we've had with them. We've had appointments scheduled and no one showed up. We've had approved appointment time windows and the repair person arrived outside of the time frame. One person tried to show up on a completely different day than what we approved and Lula asked us to leave a key for them! Several repair persons left debris and did not clean up after the job. We were sent more than one person who couldn't even do the requested job, requiring us to reschedule again. Most of the job had to be rescheduled more than once before the work was completed satisfactorily. If my landlord didn't insist on it, I would never use them again.

Technician was very:
Professional
Informative
Thorough
My wife & I have been in uncomfortable hot house for sometime now.
Had a great night's sleep in a cooler house last night.
I know it wasn't easy for technician so late on a Friday, but we greatly appreciate technician coming through last night.

They were friendly and very fast the large tree was removed in less than 20 minutes. They also cleaned up all the debris that was caused by cutting down the tree.

Our technician Prentice was extremely knowledgeable and helped to assess all areas of concern. His thorough attention to detail was appreciated and he took great care to advise on preventative care of the a/c unit. Highly recommend and was quick to provide service!

The young man who assessed the condition of my kitchen stove was very knowledgeable, kind, and helpful. He explained things clearly so I could understand. He also told me that my range (stove) needed to be replaced. Pardon me for not replying sooner, I have been preoccupied for several days with an injury.and medical appointments.. Thank you for your help. Sincerely, Anne Johnson l

He arrived when he said he would, found where the problem was and what caused the sparks coming out of my ceiling fan. He even got another fan and replaced it the next day as promised. He answered all my questions and was very kind and patient. I would recommend him and use his services again.

Rudy with Lula took care of our home, he provided excellent, expedient service and his communication skills are the best. He goes above and beyond with what he does, he deserves a big raise for the good work out there

We have been waiting over a week for our AC to be repaired, ducts to be replaced & vents cleaned. They sent out a company who came & claimed they "fixed" the issue. We was under the impression we was waiting on approval only to be told the unit was fine & only needed regular maintenance.

The pictures you will see the holes in the duct work. The duct work is exposed.

It's 80 degrees in the downstairs!!!

UNACCEPTABLE!!!!

Our AC went out and the company was very quick to get us on the schedule. They were able to send a technician out by the next morning, which we really appreciated. The technician was professional, knowledgeable, and made sure everything was working properly before leaving. Overall, the service was efficient and reliable. We’re very thankful for how quickly they helped us get our AC back up and running.

Had a serious heating problem, inducer motor went out in the middle of this with this blizzard so for several days, I had to rep resort to turning the switch on and off and getting the heat in my house, but thank God, Lula home maintenance came and corrected the problem, fast and effectively. I am totally happy with the work that they did with their worker and the professional professionalism of their work thank you Lula will use you again when I need you and and recommend all those who have problems with their home, call Lula they’ll take care of the maintenance.

Was on a 30 minute call with a representative regarding multiple work orders. Daniel kept a very hospitable tone which made things easier for both ends. So happy to keep working with Lula as a Property Manager.

Lula was hired to replace/repair my fence. It is over 17 years old so it's ridiculous to try and repair it. It needed to be replaced. My landlord opted to repair it, of course. The 1st crew Lula sent failed miserably at the repairs, destroyed the only gate that has access to my back lot and left a huge mess all over my yard before leaving without saying a word to me. The 2nd crew made passable repairs where they could and fixed the errors from the 1st crew but I'm still missing the gate that was destroyed and the access it provided to my back yard.

I cannot recommend Lula based on repeated inaccurate diagnostics and inflated repair recommendations.

On multiple service calls through my property management company, Lula charged $99 diagnostic fees and advised replacing appliances or systems that were later confirmed to be functioning properly. One washing machine repair was quoted at an $800 replacement only, yet fixed independently for $100. An HVAC system was recommended for full replacement at over $7,000, despite a second opinion from the HVAC installer and certified warranty repair contractor confirming no failure and unit was heating properly.

These were not isolated incidents. As a rental property owner, I ultimately paid hundreds of dollars simply to disprove incorrect assessments.

Diagnostic visits are understandable — inaccurate and exaggerated recommendations are not. Property owners should proceed with caution.

I had a great experience with the work order being completed once the plumber pro arrived. He assists the problem and he went to work. He didn’t not stop until the problem got solved no matter how long it took. I thank you for that. It made my days better without any flooding going on in my garage anymore thank you thank you so much. Great job

My first time needing something major repaired. They were contacted on a Tuesday about the issue and had a repair man there on Friday. Unfortunately it couldn't be repaired, the service man put in request for a new garage door opener system and it was approved. He was here Friday. And did an amazing job. All this taken care of in ten days!!! You ROCK!! Service man was friendly, knowledgeable and kind enough to program the outside opener.
Thank you ALL!!!
I highly recommend!!! 5⭐