Construction Company reviews in Wichita, Kansas

Boring af

Drive better and safer. Drive safe for others because you obviously don’t drive safe for yourself or your company

Havent done any business with them but dont plan on it. Seen one of their drivers speed through a construction zone on kellogg this morning in the rain and they were swerving in and out of traffic with no turn signals. Do not think they need to be going anywhere.

If you are going to represent your company name on the side of your car then you should probably not drive like an idiot and honk your horn at other people while speeding and weaving through traffic. I bet you felt pretty dumb when we got stuck at the next stop light together. Never heard of your company but now will make sure its at the top of my DO NOT USE list.

We were very pleased with the quality of work and level of professionalism by Simpson Construction. Would highly recommend!

We have had the great opportunity to work with Simpson Construction Services for over a span of 10 years on two separate bond projects. Circle USD #375 could not be more pleased with their quality of work, teamwork, professionalism, etc. Without a doubt, a top notch family oriented organization who wants what is best for the customer.

Working with Simpson Construction, we were very impressed with their commitment to excellence, attention to detail, and mindfulness regarding the budget. The Simpson team went the extra mile to ensure we could provide a finished product that we could and will utilize for many years. Simpson Construction will be at the top of our list to consider for our next project here at Sterling College. - Justin Morris, Associate Vice President for Athletics and Facility Management at Sterling College.

Commerce Construction Services provides good value commercial construction services in the Wichita and surrounding community. They build relationships with clients and prospects delivering what they need in their facilities. I've worked with them as a partner. They are professional, reliable, and responsive. I enjoy working with the team at Commerce Construction Services.

Multiple things not covered under warranty. Don’t let these people manage your warranty process. Should just call them AverageJoe home.

During the home inspection, we found a window damage. A home inspector from this company incorrectly noted the damage on the sheet. Prohome refused to accept its repair as the note didn't exactly match the actual damage. I later met with the inspector accidentally, and he clearly remembered the actual damage. He said he would talk to Prohome and contact me, but he never did so. The president of Prohome even refused to tell me the name of the inspector. The president also told me that the inspector didn’t remember anything about the damage. In the end, one of the issues we found during the home inspection was never considered and taken care even though it was noted on the sheet. So why did the inspector note down about it? Prohome kept refusing to repair the issue their representative found during the home inspection. I have to pay for repairing it. I know they have their procedure, but it was a very sad experience.

You buy a home, you would think that when issue comes up that it would be addressed in a timely and professional manner. No, instead you get lectured about inputting issues in their portal and following their protocol. Also it's only an emergency if they say it is. Tri Pointe does shoddy work and Pro Home provides lousy service.
I would give them zero stars if it was an option.

What kind of emergency takes a month and counting to get help with? I’ve had issues with bad wiring to my breaker panel that’s been going on since we moved in a month ago. Reported on it right away and I’ve been given the runaround “someone will get in touch with you shortly to set up a repair appointment”. This company is very unprofessional and their customer service is extremely lacking.

This is the worst company I have ever dealt with for many reasons. Number one being their inability to be responsible in maintaining contact with their customers and following up on issues that were discussed. I hope all builders will beware and choose another warranty company.

I messaged my newest account manager, Kaali (I closed on my home 8 months ago and have already been through 3) informing her that I was going to submit some more claims for my house. Instead of a response from Kaali, I accidentally received this email from Cindy, who I’m assuming is some type of manager over her, but I don’t know.

Regardless, Cindy was basically telling Kaali how to keep me from submitting claims. A few minutes later, I received an insincere apology from Cindy that was just a condescending pathetic excuse to try and make herself look less bad.

Steve was great and he explained we everything well. He found flaws that I wouldn't have seen. Overall, great news home owner experience.

Ron was very professional and thorough. Very personable when answering our questions. We did our pre-closure walk through and so far have had no issues.

Filed multiple warranty claims on a retaining wall that is cracking and continuously getting worse. The claim was denied, and someone went and covered the cracks with cement without telling me. Now, there’s wet cement that I can see, and the cracks are spreading more. Very dishonest. Also, we were informed we needed a walk through at a later date because of COVID. Now, since the later date for the walk through is passed our one year walk through date, we cannot fix anything.

I guess this is why the company has a 2 star review.

This is the most unprofessional company I have ever worked with. Cindy is absolutely useless. They changed the locks on my new home and didn’t give me the key. On day three now with no key to my home and unable to secure my home when I leave and it is not even a priority to them.

Got the ProHome coverage in builder warranty. Most terrible customer service I encountered in this country! Repair person showed up on the wrong date at first and ProHome left a voicemail blaming me for not making the home accessible. Then I had to call multiple times to get it rescheduled and the repair guy showed up without the appropriate tool and left without fixing anything. Rescheduled once again and this time no one showed up in the agreed upon time frame. Every time I called, they sent me to talk to a different person and I had to explain the situation all over again. The company seems to have a broken process and employees who just don't care. Totally ridiculous and frustrating experience. Save your time and money and go somewhere else.

Horrible to deal with, nothing is warranty according to them. Dinged up cabinets my responsibility to fix, drywall seams and nail holes showing, my issues, bent garage door, you guessed it my issue to deal with. When you do your pre closing walk through make sure you spend every secong you have nit picking the home. If it wasn't caught in the pre they will try and say it should have been caught then. The issues with my home doesn't say much about the builder but Pro Home is of no help holding them accountable or to any standards. If you like the feeling of wanting to run your head through a wall in frustration I suggest calling them when you have issues. Every time I call them I am direct to someone new who is apparently in charge of my builder and I just keep getting the run around. If I could give them zero stars I would but unfortunately that's not how google reviews work.

Built a new home. Paid for this warranty. However, made to feel as if when something goes wrong in my home, it’s my fault and I’m penalized for it. Builders stop using this company. They are awful to homebuyers.

Why this company is terrible?

1. Complicated process to file a claim.
I called the office multiple times to file the claim. The woman answering the phone told me I would have to talk to the account manager, Sheila, who happened to always be at lunch. Even when calling outside of typical lunch hours. After finally catching Sheila for the first time not eating, I was told to email her pictures and the issues with my home. I have no idea why the woman answering the phone was unable to provide that same information.

2. The staff seems to hate their job.
They are short over the phone. When you call, you immediately feel like you are the very last person they want to talk to - their behavior and their tone is evidence they are not solutions or customer centered.

3. Defensive Walk Thrus
Buyers beware! If your builder uses ProHome be prepared to argue or be assertive with the person who is doing your walk thru. After finding areas of our brand new home unpainted, roof shingles missing, and a deck board that completely lifted on one side when you stepped on the other included, a) “You know this house was made by humans (insert his eyeroll)”. b) “The painters left you some extra paint, you can fill in the paint in the areas they missed” c) This is a lot. You all really have it good. You should see how many pages I have when I do a McBride walk thru”. He purposely moved slow, so we would run out of time adding things that needed to fixed, which caused us to run late to our home closing.

4. Covert penalties for submitting a claim.
When you submit a claim for something that has gone wrong with your name, you are not to blame. You purchased (even if it was included in your build) this warranty with the expectation that you could have things fixed that were not broken by your own doing. However, ProHome offers only windows of time, such as 8am - 12pm to arrive and repair your items. Lots of companies do time frames - that’s not the issue. The problem with this company is that they refuse to call 15 minutes before arrival or when they’re on their way. Per Sheila Anaya from ProHome, “if you are unable to answer your front door within TWO minutes, they will leave”. I believe what ProHome is saying is:
DO NOT HAVE A MOBILITY DISABILITY
DO NOT HAVE A HEARING DISABILITY
DO NOT USE THE RESTROOM
DO NOT HAVE AN EMERGENCY

They are as ridiculous as you can imagine.