Electrical reviews in Wichita, Kansas

Great service, great workers, prompt service, I have known them for over 50 years and they are a very good company.

Extremely poor quality when wiring the brand new house. Breakers keep tripping. Horrible.

It's funny because I have had a lot of tradespeople come in the house. All the men clean up after themselves. The one woman electrician I had come in the house left a mess.

It's the little acts of kindness that make a huge difference in your day. 100% would recommend Ray's to my friends and family.

Ray's Electric did all the electrical work for a large remodel project at our house. The quality of the work was great and the staff was very friendly and helpful. We call Ray's first when we need electrical work now.

We called Rays as they were who the builder used on our new home. They showed up on time and got right to work. The female on the crew was very nice and helpful. We hired them to install electrical in our new kitchen and laundry room, plus a hot tub plugin. All seemed great, but customer service/satisfaction is nonexistent. They placed the hot tub plugin on the wrong wall and refused to come back out, $700 for a plug-in that sits in front of a clean out at least 8 feet away from where we wanted it. The owner Jeff was very rude and even hung up on me. I am not sure why they wouldn’t want to correct the mistake. I reported this business to the Better Business Bureau, but no response. Now we found a return HVAC pipe ripped in half by the new wires they installed and just hoping nothing else is damaged.

I just want them to come out and make this right... what happened to honest companies?

I highly recommend using another company

Called Ray's to see if they could do electrical work needed to connect a new well pump on a yard irrigation well that I recently had drilled at a rental property. Cheryl who works in the office is very professional and courteous. She indicated that the electrician would have to go by and take a look to see what the job would involve. I gave her the address and she indicated that it was only a couple of miles from their office, so he should be able to get by there within a couple of days. After 3 days, I called to see if he had been able to go by. She said he found the house number next door but couldn't find mine. Puzzling as both units are clearly marked with address numbers. She said she would send him back by. I called back today and they still have not been by. Didn't feel that my business was important to Ray's electric. I hope you have better luck.

We had an electrician come out to give a bid on replacing the electrical panels in our home. He said it would be the following week before he could get the quote to us. We told him we were working on an insurance claim and would need it as soon as possible. Called to follow up 2 weeks later and were told they were working on a quote and would get it to us by the end of that week - no apology for the delay or "rush" to get back with us. It has been over 3 weeks and we still haven't received any quote or call from Ray's. We waited 3 weeks to settle our claim and had to call another company out to give a quote. Very dissapointing.

I would not use them again. This company wired up my new house. It was the builder's choice, I did not pick them. If I had seen these reviews ahead of time, I would of told the builder to find somebody else. For the most part, I think they did a good job on the wiring of the house, but their JIT parts ordering practices caused big delays on getting my house done. They don't seem well organized to me.

The issue that caused me to write this review is after we moved in. I needed them to finish up a few custom things they stubbed out. The day somebody was to come out, nobody showed. I am waiting around...I did not receive a call or anything, I had to call them. They said their employee was sick. Okay, I understand. Let's re-schedule, right? They promised to call me back to reschedule. I ended up calling them 3 more times to get it re-scheduled, each time it was "I will have so and so call you"...crickets...finally I decided to hire somebody else to take care of it. I don't have the time or patience to deal with such unprofessionalism.

SO ANGRY THEY DONT HAVE 0 STARS. They wrecked into me today durning lunch with a company truck & I tried calling them and they said “no one was available” and did not return my call. Crew who hit me was laughing while I was distraught and asking for their information. So ridiculous they didn’t even apologize when THEY HIT ME HARD!!

Leaner

I had wall light fixtures and ceiling fan installed, and had to hire another electrical company to redo everything they did. Advance did the most incompetent job I've ever paid for.

I can not even come close to thanking James for the great job he did fixing our electrical problem from the panel to a hot tub disconnect box.

We found a guy on FB market "Licenced Electrician" that replaced our electrical panel and ran a line out to the disconnect box for our hot tub. That was about a month ago, after threatening legal action against this guy, he finally did something right..... Called Advance Electric to come out and diagnose the problem. More like problems, multiple code violations, and just down right stupidity. Things that were potentially dangerous, or would make it difficult if we were to sell our house.....it would not pass inspection.

James fixed it ALL, and it even looks better, more professionally done.

Thank you Thank you Thank you
You now have a loyal customer, that will refer anyone and everyone to you guys.

To anyone reading this, I would not believe the 1 star review. There is nothing 1 star about this place. They are top notch.

Billy Veges

They are exceptional at what they do. They were able to figure out a very complex issue in my house and were extremely thorough and literally checked several variances to ensure it was done properly. We literally had several other electricians in the past few years trying to figure out the Issue. After a few hours of work, they figured it out and literally everything’s working perfect. I could not be more impressed - Shocked that the solution was finally found 👍👍👍👍👍👍. I highly recommend them to anyone in need of an electrician.

We experienced a devastating fire in our home and have since had countless contractors and companies in and out for everything from plumbing, painting—you name it. Out of everyone we worked with, this company stood out the most. Their employees were incredibly kind, professional, and respectful throughout the entire process. They helped us make decisions and kept us informed the entire time. They went above and beyond in their services. We are so grateful for their professionalism. Good people and highly recommend!

Crazy driver!

Receptionist was very rude and unprofessional.

A great bunch of people who works for this company and friendly with the service they provide. Look them up and try them out you want be sorry.

The work done was fine. The CFO Rossanne Thomson is terribly rude over the phone. I’ve NEVER been treated so poorly while attempting to conduct business with a company. Rossanne would benefit greatly from some etiquette training.

TT Station

Fairly priced did the work others quoted 2 to 3 times higher. Was quick to respond friendly and very efficient!