Reviews of local pros in Franklin, Kentucky

Made sure I was taken care of asap,Tyler was ontime as promised.He took the time to help me see the problem ,issue and solution. Well done Medley

Excellent service! I called in and spoke with the receptionist (she was very kind) a visit was set up quickly and a specialist came out and was very knowledgeable and did a great job!

The two gentlemen that came out were nice guys. They were somewhat informative and when the product was broken they quickly returned it and came back to install the second one. I did have to tell them to turn the first toilet on to test flush a couple times other than that it was good experience.

Talked with Eugene this morning, his daughter called soon after I sent a picture of what was going on and then they arrived this afternoon and took care of the issue! Very pleased!

Next day service, friendly, prompt, knowledgeable. Affordable and easy payment. Love these guys.

Both the office staff and the tech that came out were very professional and friendly. The tech Daniel answered all of my questions thoroughly. Highly recommend them!

I called Medley in the morning about a leak at the under-sink garbage disposal unit. They told me their technician would arrive between 2 and 4 pm. He, Tyler, came very promptly at 2, and was gone by 3 having diagnosed the issue and fixed it. Thank you Medley team!

Daniel Medley was my plumber and did an exceptional job. Fixed both issues. Cost was totally reasonable and he was very easy to work with and totally professional. I highly recommend Medley Plumbing.

Medley plumbing installed a 74 gallon gas water heater for me. They responded quickly. They were very knowledgeable, professional and frendly. I will use them again if I have a plumbing issue.

I canceled a scheduled job with this company because I was mistreated. You need to learn how to show more respect to your potential clients and the people who are possibly going to pay you money. There is no way that we are going to write a check for $2,700.00 to your company while your office manager complains to me about my brother or about me on the telephone. You acted immature, you were unprofessional, and we're not gonna do any business with you now or in the future. I am giving one star feedback because I can't give zero stars for feedback. Now, don't call me, don't call my mother and leave my family and I alone!!!

Tyler was very personable. Saved us an expense. Professional kind and helpful. Found out that a new water heater wasn't the answer but a few electrical wire adjustments did the trick. You have a customer for a lifetime because of his honesty.

Drain backed up called them out they ran a snake said they got clog, charged $350. Next day drain clogged again. Called and they where friendly said they would send someone out that day. Hours pass then get a call their snake auger broke. Was told they would show up next day with hydrojetter. They showed up on time ran a camera said there was a root obstruction. They said they would run the jetter but when they got it hooked up it would not start. They fiddled with it for 30 minutes to no avail. Was then told the hydrojetter would not of unclogged roots anyway and they quoted me on replacing 5 foot of pipe for $1500. I went to Lowe's rented a snake auger for $81 and cleared the clog!!!! My advice is to do it yourself first then hire someone, but I wouldn't recommend Medley.

We give Daniel 6 out of 5 stars! Dedicated and efficient and a nice guy too! Multiple plumbing problems solved at a fair price. We would recommend Medley Plumbing to anyone with a job they need done right.

We have a small clog in our exterior drain leading to the city sewer. The line WAS still draining before Tyler came to snake our line. Tyler's a nice guy, but he ran an auger for about fifteen minutes outside and said he couldn't get the clog, he suspected the line collapsed. Charged us 375 dollars to tell me the line was partially clogged when we already knew that. The man waited longer for his boss to call back and give him an estimate on total repairs for the suspected collapse (not sure thats the problem)than he spent trying to get our drain unclogged. He was here less than an hour, about 45 minutes, and now our lines drain WORSE than before he showed up. Going forward I dont think we will ever use this company again, and I can't in good conscience recommend anyone else ever use y'all either. Charging almost 400 bucks to make the problem worse, and not even show effort in trying to get the clog out, seems highly unprofessional. I have two years experience snaking sewer lines for properties in Bowling Green. I have spent hours at a property multiple times snaking a drain until I could get it clear enough to flow for the tenants. This guy gave thirty minutes of effort and said he couldn't do anything more. He was very nice and courteous, but he actually made the issue worse and now we have to call a second plumber. The price would have been absolutely acceptable if anything at had been fixed, but it wasn't, and now were out 400 bucks we needed for monthly expenses and possibly more due to hiring a second plumber.

Prompt, professional and polite. I will do business with you again and I will also share the great experience I had with friends. Thank you!

Drayton Roddy came out today,
He did everything he could to get the unit going, and he did an outstanding job! Didn’t get the complete results I wanted but, old ac units are just that! I will have heat this winter.

A+ on everything. My upstairs is finally cool after 5 years of mediocre heat or a/c. Everything is nice and neat and well out together. Thank you Charle, Brandon and the rest of the Chilly Ben’s team.

Drayton always gives great service and is super friendly! Came out on a Saturday and took great care of us!

My a/c went out on a Sunday the day before I was leaving for Hawaii. They came out and worked with me.They had my unit in by Tuesday. I live in summer county Tennessee and they are out of Franklin Ky so that was cool of them do have jumped on this and help me out . They are very nice people and very respectful. Just want to give yall a big shout out and say thank you so much Charlie, Brandon and Ben yall did a amazing job

Absolutely one of the best service experiences I've ever had. Right from my first phone call with inquiries, to the set-up of an appointment (which was made at a time most convenient for me), to the text messages letting me know the serviceman was on his way, to the actual service call - everything was professional, clear, and customer-oriented.

The serviceman was polite, thorough, and respectful. We had recently moved into our house and needed the HVAC system explained to us and checked out. John was very thorough, and patiently and fully answered all of our questions and explained everything he did, even providing pictures. He made recommendations for lowering energy costs and raising efficiency.

I could not be more pleased with the service provided, or the reasonable, realistic costs. I highly recommend this company!!

David was a very nice man and helpful. He is good at his job. Thank you.