Reviews of local pros in Franklin, Kentucky

Excellent customer service! Definitely recommend!! Came for fall tune up and ended up becoming a member of the Cozy Club!

Ben’s service was a stellar example of what an HVAC business should strive for: honest, efficient, and professional. They managed to save me from ineffective window units and high power bills. I will recommend this company to everyone from now on!

I couldn’t be happier. From the initial consultation to turning my new unit on for the first time they were awesome. Very friendly, easy to work worth and the guys that did the installation were rockstars.

Fast response and fixed our problem. Reasonable prices and technicians were very polite and knowledgeable

Awesome service! Flexibility with scheduling arrival time. Very polite and friendly staff. John knew exactly what was going on with our AC unit and fixed it in a very timely manner. We would definitely recommend!

John was very professional, honest and thorough. He repaired my unit in a timely manner and was just a joy to work with. He told me about your rewards program and I signed up. Chilly Bens saved me last year from Bryant's that told me I needed a new unit. I called Chilly Bens and not only did you repair my unit for under 1000.00 but the honesty and integrity of your technicians and company are impressive and a blessing to many. God Bless and thank you for your amazing service.

After not having air for 3-4 days, our technician David promptly came by and diagnosed the issue and knew what needed to be fixed/replaced. Today he came by with the replacement part and installed it... we now have cool air in the house. Awesome job!

As always, they were great to work with. In these summer temps, it’s really important to have a reliable HVAC company to keep your house cool. I made the initial call and they were there the same day, which is rare. If you want fast, reliable, and honest work, look no further!

John is extremely knowledgeable and transparent about the systems, needs, and potential future costs. He was extremely professional and pleasant to have working at my home. He truly presented himself well and is an excellent steward of the profession and your company. I have no doubt he is a valued employee, because he is definitely a person of substance and value.

I WOULD BE VERY CAREFUL USING THIS COMPANY! We had them come to check out our system. They came and looked at it and the service tech told us that all of our freon had leaked out of our system and that the type our system used was no longer available. That we would need a new system and that would run $8000.00 to $10,000.00 dollars. They charged us $75.00 for coming and looking at our system. My wife then put a post on Facebook market place looking for used windows because we our retired and on a fixed income and could not afford a new unit. A gentleman contacted us from that post and he came and looked at our unit. He found that our unit did have a very small leak at the high pressure valve where you hook up a set of gauges and that out of the 5.9 pounds of refrigerant that our system holds we were 1.12 pounds low. He repaired the valve and filled it up. It is working perfectly now and the cost to get it fixed was $300.00 dollars. So be careful dealing with this company. They will lie to you to make a quick dollar!

Very impressed. From the time of call, I had a technician on site within 45 minutes. He diagnosed the problem, quality control checked the system, all within 30 minutes. The price was very reasonable in my opinion. Will absolutely use again when needed.

We Had wonderful service. Everyone was very friendly, answered all our questions, the installers were prompt and kind. You can see they value their work.
We would highly recommend Chilly Ben's

Great experience with Chilly Ben’s! Very easy to work with. Communication was amazing as they text a reminder the day before and day of with a pic of the installer. Jacob and crew did a smooth and professional installation and answered all our questions.

I can’t recommended this company enough. For the 3 prior service calls for my old unit, they were out the next morning, fixed the problems and charged a reasonable fee. I finally had to replace that unit. Again, next day service, worked with me on a good finance plan, and had new unit installed in 2 days, taking only the morning for the install. The guys that did the install were great! Very professional, well trained, and did excellent work.

My technician Ben showed up in time and solved my pretty vague issue quickly. Was very professional and personable. The price was fair for the work done and will happily recommend this company to anyone needing any HVAC services done.

The technician that Chilly Ben’s sent out, was extremely professional, knowledgeable, and polite. I have used Chilly Ben’s for years, and have always been satisfied with their service. In my humble opinion, they are the best team around for all your air conditioning needs.

We had a great experience with Chilly Ben's. We live in a historic home and our AC & furnace needed to be replaced. They came out quickly and took the time to explain the issues with our AC unit. Their quote was reasonable and the service was exceptional. They got all of the work done in a day and we couldn't be happier with our new unit. I highly recommend Chilly Ben's for anyone looking for reliable and professional HVAC services!

Charlie was our tech! Super nice down to earth guy answered all my questions. All the guys were extremely nice and Ben was here as well! Also a down to earth guy. Great experience so far.

Brandon and Jacob were both amazing hard workers. They both answered any questions I had and complimented each other well. After working all day on the complete install of my new ac and heater unit I am very pleases about my purchase . The whole experience from beginning to end was professional and timely. The most important part about having a great company is the people you hire and Chilly Ben Heating and AC nailed it. Thank you 👍👍👍👍👍👍👍

Very informative and FAST. Knew what he was talking about and you can tell he’s the expert ! Keeping him around is a necessity for you guys and I wouldn’t want anyone else coming out to help us. David is amazing and so is Chilly Ben’s we love the speed and diligence thank you again David!

Brandon and Justin did an amazing job! Answered questions I had without hesitation