Plumbing reviews in Lexington, Kentucky

Had a issue with a drain needed to make sure that the drain was viable. John came right out cleared the drain scoped it said it was in good shape all in a matter of minutes he did a fantastic job and very quick.

He came to the facility fast. He got to work and completed quickly. He was very professional at the job. Thank you

Really I would give 5 stars but I don't want anyone to think it is fake. John was fast, professional and very courteous. I highly recommend his services! *****

Amazing work completed every time they come to the property.

I had a difficult clogged drain and when another drain company couldn't solve the problem I call the Drain Dr. I found them on line and I'll never use anyone else. John was knowledgeable, prompt, hard working and solved my drain issues. Thanks John!

We were having issues with our kitchen sink draining. We had a couple other plumbing companies come take a look and they were quoting us high dollar significant repairs. Jeff came out and determined it was a simple solution and had us running again in about 10 minutes. He didn’t even charge us for the visit. I will only be calling Jeff for plumbing issues in the future!

John was terrific!
I’ve used other services at almost twice the price!
Drain Doctor will always be my go to.

John Merit was exemplary from our first conversation. He was friendly, professional and just real, I appreciate that! He kept me informed of his prior job before getting to fix mine. Once he was on the job, he quickly assessed the situation and fixed it. We need more people with John’s characteristics traits. Thanks!

John was able to identify the clog location and found an easy access point to enter the sewer line. I called John after my plumber tried a few times and was unsuccessful. Super nice guy and gives a 6 month warranty on his work! I liked his straight forward pricing to do the job.

John was prompt in returning my call and scheduling my appointment. Great guy. Very knowledgeable and professional. Took care of the multiple drainage problems quickly and effectively. His price was more than fair. Most professionals would charge twice would it cost me to have him come to my house and repair my plumbing issues. Highly recommend!

The Drain Dr. was here when he said he would be and did the job quickly!

Showed up quickly, worked quickly, solved the issue quickly, extremely professional. This was the 4th service call for four different rentals and he was fast, punctual, professional each and every time. Respectful with tenants. Can't beat it!!

Got me unstuck at a great price with prompt, quick, thorough service.

My experience withe The Drain Dr could not have been better. John is thorough, professional and one heck of a nice guy. Hope not to need plumbing services anytime soon but know that I will call no one else! Ty

Quick and honest.

Quick, efficient and reasonably priced. What more could you ask for?

Work seemed fine and were personable however they never followed up when they stated they would.

Used them to install a new water heater. Service was great! They were prompt and on time and the guys were a pleasure to work with. Will use for all future needs!

I live in a older house with several large trees that occasionally block my sewer lines. Jeff came out he was on time, courteous and very professional and fixed the problem. I highly recommend this company to anyone needing emergency plumbing.

Just moved back to town after living in tennessee for 9 years. Johnny was the 1st plumber I called for a job, had an interview next day and hired 3 days later. He's very professional, precise, organized, and thoughtful of his customers and employees.

When you have an issue and need something done in a timely matter GO ELSEWHERE!! Set a time for them to come and evaluate an issue that I am having. I was given a two hour window; so I took off work and waited.....and waited. After the time passed of when they were supposed to arrive (call first) I called them and was given an excuse as to why they didn't arrive, but told they would be there in an hour. Nothing. They never called or showed.
Very poor customer service.