Reviews of local pros in Lyndon, Kentucky

Took 3 months to complete washer repair. Perry seemed as if he didn’t want to do his job, attitude was rude and he blamed everyone but himself on why it took so long to complete the repair, when in actuality, it was his fault. He didn’t communicate well at all and actually scheduled himself to come out a 2nd time, but he was on vacation and set my appointment during his vacation time. That pushed the service back again. They had to come out 4x’s before the repair was complete. It was a headache. The only thing I was satisfied with, was the lady from customer service sent 75$ card for us to wash clothes until repair was complete.

The installers of our new GE Monogram stove had some difficulty leveling it so we got Nicholas from Bodewell out. He sorted everything out beautifully: leveled the stove and fixed the toe kick as well. He explained what he was doing and took the time to show me just in case I ever feel a need to tweak the balance. Excellent service experience.

James (Andy) was very thorough. He was able to diagnose the issue with my washing machine and explain the cause. He had parts needed to fix washer and made sure it was back 100%. This was my first experience with Bodewell Appliance repair and was extremely satisfied. My repairs were covered by the warranty.

Stewart our tech was absolutely amazing! 12/10 for him. He has helped a ton with our fridge issues. He communicates what he is doing, what the issue is and helps to make sure the customers are treated right.

This is a 3-star review because the online systems, bookings, and appointments are a mess. The systems often mess up and it’s not clear if your appointment is confirmed or if anyone will show up. They need to fix their IT issues and make them more robust and user friendly.

I requested service to repair a GE Cafe glass top range. One of the burners is a combination inner and outer ring that can be adjusted to operate both inner/outer rings or just the inner ring. The outer ring stopped working. The first Bodewell service technician arrived in September 2025 and determined that the burner was faulty and needed to be replaced. The part was ordered, I paid the service fee and was told to contact Bodewell when the part was delivered. The replacement part arrived, Bodewell service was scheduled and the technician replaced the burner. Unfortunately this did not correct the problem. I was not charged for the burner or a service call. Further investigation determined the problem was the auxiliary switch that controls the burner, not the burner itself. The technician identified the required replacement part, but it was listed as "no longer available" in GE's parts inventory. I then carried out an extensive online search to find the auxiliary switch from a third party vendor. I purchased the switch and it arrived in January 2026! Another service technician came out to replace the switch only to find that the switch was not the issue. After more troubleshooting it was determined that a "relay harness" was faulty. Fortunately he had a replacement part with him and once installed, the burner works as intended. This service cost $296. So, after 5 months, 3 service visits and more than $400 I finally have a fully operational electric range.

Very nice technician, however, after servicing my dryer, it still does not dry. Customer service was only able to get me a follow-up appointment to repair the dryer a week later, and did not seem to really empathize. Seems like part of the troubleshooting for repairing a dryer should be ensuring the dryer actually works prior to leaving.

Charles was professional and engaging while fixing my problem washer. It did not take very long before he realized the problem which never should have passed inspection and sent out for sale. It turned out machine was shipped without the belt and assembly. Charles was terrific but GE plant dozed that day

Kudo's to the Customer Service Agent who booked my appointment and the Repair Technician from Bodewell- both were fabulous! Friendly, knowledgeable, professional and best of all- made my experience "stress free"!👍🏆

Washer down for 10 days. Service technician arrived for the appointment within the timeframe provided.
Ran diagnostics and told me I use to much soap and needed a software update which he completed. Told me everything else with the machine checked out.
I paid the $202 invoice and technician left.
I put a load of wash on and the machine stopped 10 minutes into the cycle.
I called the technician and informed him of what occurred. He proceeded to tell me the inverter and control board need to be replaced. How did that diagnoses not show on the original diagnosis? I now need to wait another week for another appointment at which time the parts can be ordered.
Customer service did not resolve the issue and I’m out $ 202 dollars.

Our technician, Roxy, immediately and correctly diagnosed the problem with our dryer. I would give him 5 stars. We had another technician from Bodewell who came to check the dryer almost a month before. He was unable to fix the problem because he needed to order parts. We waited 3 weeks for parts to arrive before we could confirm another appointment. When Roxy came to fix the dryer, he listened to the dryer, opened the front panel, removed a trapped dryer sheet and some lint. Problem solved quickly and Roxy was on to his next appointment. We were inconvenienced for over 3 weeks because the first technician didn't even open the panel. Ask for Roxy if you need a repair done.

Jake is awesome technician and a great person to talk to! Very thoughtful and really knows his stuff. He fixed my stove in no time. Thank you sir!

Kevin was great on appointment, knew what he was doing and fixed part that needed replacing. What is not ideal about Bodewell is that I knew what part was needed , I put in online order and that was not identified before initial service call. so I space $114 for nothing to be done. He then ordered the product and returned so paid twice for service calls since he had to come back and install part. I was given slight discount, but I dont know if I will use again, because of the cost.

The tech arrived after I waited 3 hours. He did not let me speak and explain much. He spoke over me and then refused to check the machine itself nor the vent on the roof. He did not trouble shoot. He was rude and left. This was a complete waste of my time, not a satisfactory service call. I need a proper technician. This person's name was Jason. Please do not send him to my location again.

Edward was very thorough and professional, and on his third visit he was able to fix my oven. But, he could not perform a "Haul off" of several boxes, some with broken glass. Now, I'l need to hire someone to haul them off since they won't fit in my garbage can.

Quickly resolved the problem (drain pump seized), but did not reinstall kickplate or reattach dishwasher to countertop because “we leave it the way we found it.” Did not, however, put stuff back under the kitchen sink - WHERE HE FOUND IT - and left a heap of wet towels in the middle of the kitchen floor, which was also - you guessed it - not where he found them. Don’t ask your customers for a 5-star review if you’re not even attempting 5-star service.

Justice from Bodewell was a fantastic repair technician. He diagnosed the problem correctly on the first visit and fixed it thoroughly on the second (after ordering the correct part). Both tubes he provided a courtesy text that he was on his way WHICH I HIGHLY APPRECIATE! He was friendly and professional, wear shoes protectors at each visit. Lastly. He did me a big favor and tested a batch of Christmas cookies I was working and needed a second opinion! Thank you!

Excellent service, Ben called to let us know when he was on his way, showed up on time, did a clean and thorough repair and returned when the part arrived just as prompt and professional as the first time. He not only looked into the problem we had but fixed other issues we had which was able to be covered under warrantee. Thank you!

Our service guy did exactly what was on the service call, period. No frills, no niceties, zeroness. We had to install dryer ourselves because of wet clothes and a two day lag time for Lowe’s to install. Asked him to check dryer vent, acted like you would, but didn’t! That left us in a bind, because when we pulled the dryer out it came apart. We had to go out to the store get materials and do that. If it’s your product and we need a little extra done what’s the harm? We would’ve paid extra for it. We weren’t even given the option. Because out the door he went, again with very few words. Totally was not impressed. But he did reverse the dryer door and take care of the screws that had been stripped by the manufacturer. Blah.

Technician Chad was absolutely the best. Had him twice and he is very courteous, he is very knowledgeable about the appliance he worked on. I would highly recommend him to work on any of my GE appliances.

Randy was very nice and a great guy. However, after he worked on my washer and left and I ran a load of laundry, my laundry room flooded and the water dripped downstairs into my kitchen.

Technician was on time, actually a few minutes early, and quickly solved our problem. He also put in for a warranty replacement basket for our new dishwasher which just arrived. Overall, very pleased with service.