Plumbing reviews in Richmond, Kentucky

Wrong Location

Tho closed unfortunately.. definitely was my first pick when it got to the point of calling someone. 100/100 before it closed.

The phone number listed for this business is associated with pro flow septic and drain solutions in Richmond ky

Got a quote from Lowe's and nearly had a heart attack when they told me it'd be $1300. Called Mr. Rooter and they laughed and said that they'd likely be higher than Lowe's. Decided to call Masters Plumbing and I was not disappointed! Had it installed quickly and did a nice clean job in doing so! They even went to Lowe's to pick up the water heater that I had already paid for! Don't hesitate to call them, you won't be disappointed!

They did an amazing job finding and fixing a leak on my property, and also even did another job of fixing my toilet! He was great to work with and quick on the job!

Quick and prompt, at a reasonable rate. Kyle and his partner did an excellent job. I will definitely call them for any plumbing issues in the future.

Great guys very professional

They actually showed up when they said they would, gave me an excellent price & got the job done fast! Will absolutely use them again for future plumbing issues.

Paul is professional knowledgeable and does remarkable work. He has done a lot of work for me and I will continue to use him for all my plumbing needs.

Sufficient and knowledgeable! The business has and will continue to call them for ANY and ALL jobs (not just Plumbing). Finding a company that has workers experienced in other work fields is GREAT!

Always prompt, thorough, and friendly service. Have used for multiple services such as replacing a water heater and fixing sink/garbage disposal issues. Response time is quick which has made them my go to plumbing service.

One of the best in the absolute business. Paul was great, informative, and accurate. Will be using him in Richmond from now on! MAKE THIS COMPANY VISIBLE ON SEARCH

These guys are amazing! Professional, timely, and honest. They replaced all the waterlines in my house and I would recommend them to anyone for their plumbing needs.

I have been dissatisfied with my previous plumbing company for quite some time but dreaded trying to find another one. I have to admit, the recent Mr. (& Mrs.) Rooter commercial caught my attention. I thought, what the heck, this is just as good of a reason to choose them as for any of the many companies for which I have heard negative comments. BTW, the reviews for Mr. Rooter were very positive. When I called to make an appointment, the office staff were extremely nice, very professional, and accommodating in getting me a timely appointment. Today, Hunter came to my home — he was knowledgeable, relatable, and really seemed glad to be providing the service. He also kept me totally informed about the charges as we went through my home’s plumbing issues. I am thrilled to get established with a plumbing company for which I feel confident in calling for any future plumbing needs. Give them a try! 11/2024

Mr. Rooter expertise was well received on a tough one. We appreciated their levels of experience and approach to fix our sewer main line. If you need service don’t hesitate to call them. All prices are fixed and upfront in their estimates.

Wow!! Now that’s what I call CUSTOMER SERVICE! *Rob Johnson* Thank You-for making our family feel reassured our water problems would go away and they did! If we have any other issues in the future, I am asking for Rob by name… A+ service… you will see… ask for him!

When you’re unsure of your plumbing issues , don’t hesitate to call Mr. Rooter. Professional from start to finish. A technician was at my house within 45 min of the call! Not just any technician! I got Erick! He came with all the equipment needed for the job and his expertise along with it. Erick explained my issue and supported it with video and explanations I understood. I experienced no upselling and a guarantee to back up the service! Thanks Erick and thanks Mr. Rooter.

Christian Cruz was quick, friendly, and helpful in fixing my backed up sink. Mr Rooter was able to send someone within an hour of calling. I am more than happy with Christian's work. Very professional and was happy to answer my questions. My sink is back in working order. I will definitely call for any future issues.

Dylan was excellent. He explained everything thoroughly and gave me options. I have never had a negative experience with anyone from Mr. Rooter.

Mr Rooter fixed an issue I had been having for years with a kitchen sink. It cost a bit more money but was worth it! Patrick W did the work. He was on time, very knowledgeable and did a very good job! I would recommend Patrick and Mr.Rooter’s service for any plumbing issue!