Landscaping reviews across the US

Do NOT use. Used for tree and shrub feeding. Fight trying to get them to call me back was Awful. Couldn't tell me what was happening to my evergreens. They wrongly identified one of them as being over watered. Waited MONTHS for them to figure out what was finally wrong. I now have 4 dead trees. Had to call every week to try and get an update. I have to continue to tell them the issue as apparently they don't take notes on your account. Tell everyone you know, not to use them. Do not use.

TruGreen did a great application tech took his time and made sure he didnt miss anything. Looking forward to a great partnership with Trugreen

Great work, proves the guy does the work professionally, addresses your concerns if any is raised.

Gave them another try and was ok service last year. Called this year to add two properties to there list. They would not let me talk to my local office to explain where I want services rendered. Told me the can’t transfer my call, give me a number to call, or send an email to my local office to get ahold of me.

Don’t waist your money or time on this company!!!

Pushy sales people. I prepaid for 6 month of service. 3rd month was already sending me a bill. Tried to billing me for product that wasn’t even applied. Been fighting with them for a month trying to get everything resolved. Was told I would get a call back from local manager never have. Call center has no clue!! Spend your money with a local company that you can actually call directly!!

I have had true green for 2 years now after buying my house. In those two years they have not been able to control the weeds growing along my fence. I have talked to them several times about this and been given the run around. Today I called again and was treated to some of the worst customer service I can remember. I called a local number but was answered by a national call center. Shameka took my call and treated me like I didn't know what a weed looked like, was very condescending, and offered no satisfaction, other than to say she would send an e-mail to the Sioux falls office. At that point I canceled my service and told her that I would never recommend true green. She Didn't care. Bad Company, waste of money. I will be looking for a local company to do my lawn which is what I should have done in the first place.

Salesman was great. A real slickster. Service was awful. Killed more flowers than weeds. Prices were high - results terrible. Had we not been paying attention we would have been charged for service not performed. Absolutely terrible - buyer beware!!!! I usually don’t take time to write reviews but this was such a bad experience I wanted to warn others. The service was so bad it is hard to believe it wasn’t intentional. But hey, at least I got to spend hundreds of dollars on a service, only to have to respray my weeds again myself and lost hundreds of dollars worth of plants in my yard and still have ants in the house. Super frustrating!!

RUN!!!! Do NOT use this company! We were charged for services we did not sign up for! We have been waiting for a $400 refund and have yet to see it! Called repeatedly, if you want to add service you can talk to someone immediately, if there’s an issue...ha! good luck, you will be on hold for over an hour and if you “press 1” for someone to call you back, they won’t! This company is a bunch of scam artists! If I don’t get my refund this week I will be calling my CC company and saying my card was fraudulently charged and call the BBB.

Darius is vary professional and positive. Nice guy to talk with and also well informed as to what to look for in my lawn. Like the service I've received these past few years.

I was having a great day until a salesman by the name of Lynn rang our door bell. 1st he never asked if I had a moment he immediately, in a rude manner asked if I had gotten his card in our door. I said yes, I got your flyer. However we were not interested as we have a friend spray 2x's per year. He just kept talking over me, I repeatedly told him my lawn is my last worry in life or financially as my husband had a massive stroke and I actually had to go to work. He again continued to speak over me. By this moment I was in shock. He dissed our friend for spraying which we did not have to pay for. I told him our community sticks together to help each other. After knowing we were financially strapped he still pushed. I literally was in shock. I am a sales person myself and would never act this way. I have been top sales for years in a row prior to being my husband's ft caregiver and still working. Shame on Lynn for being rude, obnoxious and not using a breath mint after smoking. My husband smoked for years and never presented himself to his clients in that manner. I would not recommend this company to anyone if they hire employees like this.

Their product works but be ready to be bombarded with phone calls. I called for a quote, was told by an operator in Georgia that my calling her while walking was annoying her. I hung up. She called back 42 times. Then sent my number to a call center where I received 9 voice-mails, all from different states, each saying they can give me more discounts.

I’m glad they do the spray and you don’t have to be home. We had everything picked up an it was easy for him and us. Thank you.

They are dishonest. I was told monthly payments and they took the full $300 out my account. Then they skipped my second spray down and said they “ran” out probably of receipt paper and flags to notify that they been there. It’s been 5 months and I still have weeds!! Green 4 ever is the best company to go to. Once I switched they actually took care of my lawn.

My husband and I have been highly unimpressed with TruGreen services in Sioux Falls, SD. Prior to committing to services, we politely declined the aeration services they provide as we would take care of this service ourselves. Without informing us prior, they completed the aeration service on our lawn and charge us nearly $300 for the service. When we called to cancel services, they offered a slight refund and a discount on future services to which we agreed to. Our service technician, has since came out twice after the aeration and has fried the lawn with weed control. The services are highly unjustifiable and the technicians lack the knowledge they need to be having for paying customers.

A representative came to my door to inquire about our lawn care, needs, etc. I answered a few questions but to avoid wasting his time I informed him that we are very happy and loyal to Green4ever. He then asked a few more questions and made some negative & unprofessional comments regarding the quality of the competitors work. I did not appreciate his unnecessary comments. Talking poorly about another business is a terrible sales pitch and reflects poorly on your business.

I simply inquired online to receive an estimate. I received a phone call within minutes, she went through the sales pitch and I determined it was not in my price range so I ended the conversation. In the following 24 hours I received 8 PHONE CALLS and 4 TEXT MESSAGES! I told 2 different sales people to remove me from their system. I finally told them I will sit on hold until it is confirmed I'm out of the system. She confirmed I'm on the "do not call list" but said it can take up to 3 WEEKS for the system to delete my info from all of their other systems, and I could possibly be getting phone calls for that entire 3 weeks. Their marketing is borderline harassment. I'm not even a customer, but I'm positive I never will be!

Horrible experience, they would burn my yard(multiple occasions) and then send out a ‘specialist’ who would say oh it’s fine, it’ll come back in a couple weeks. I cancelled services, then the following year they showed up in the spring and applied more product and said I had only canceled the rest of last seasons care. They could care less about quality. Also a ridiculous amount of phone calls for additional services.

Had someone come out today for our monthly lawn service. My husband and I were both home. The lawn person had the audacity to only treat the front lawn for approximately 2 minutes, then just up and drove away without even doing the backyard. We pay for both lawns to be serviced. For as many people that work from home these days, that’s pretty ballsy. 🙄

Today I did call Tru Green and renew for summer 2024 but hope what they do has changed abit cause what I saw last summer was not professional at all. The guy comes thinking no one is around, now granted I have a very small lawn but I watch as his interest in my lawn is not there as he smokes a cigarette and throws the butt on my lawn, doesn’t even take 10 minutes of time to do the application and acts like he’s gonna fall over putting back the equipment on his truck! Most of the employees that came to do the applications over last summer did not spend over 15 minutes zooming around FAST and makes me wonder what they really do put on my lawn? This will be the last year if I don’t see improvement. Donna Day Beck

They came and knocked on our door to sell us lawn care products. Spent an hour walking around the property. Told us why our trees and shrubs weren’t doing well and offered a great program that would fix it all. Of course tried to up sell a lot of unnessary stuff which was expected. Long story short, they never showed up. We called at least 3 times in 2 months. They finally came and did the wrong thing. I finally got angry and of course got told that it was too late to get what we actually needed done completed because it was too late in the season. And of course some one should have caught that on our last too calls so late in October. Had to then fight to get a full refund. Don’t use this company. Even if their products work, it’s probably not worth the hassle and their disorganization.

Tru Green did not live up to their contract. They did not show up in a timely manner, and at times only did the front yard. My main weed problem was in the back yard. Now I am forced to pay them 400+ dollars and they did nothing for me. I got the big speech from Cody, who told me he was the supervisor, to call him anytime I needed anything. But, when I tried to call him, he would not answer his phone or return my call. He had promised me an extra treatment on the thistles in the back yard, but that never happened either. Now, they continue to call me. First on bill pay. I had paid in full at the start. What was left to pay????? Now I get calls to set up service for next year. Haha, I don't think so. Think twice before you go with this company. For their lack of service, I should have gotten a full refund, but I only got half. They lied to my card company and got away with it so no dispute for me. So angry, but I guess I learned a lesson. Never, never, go with the big company that does not care about their customers.

Zero stars on the rating scheme should be an option.
Don't bother with this company - terrible.
I ordered and paid for a treatment on 5 May, the rep said I would be contacted within 5-7 days, nothing heard from them. I called on day 8 and they said that I am not on the schedule and they would schedule me in the next 7-10 days. meanwhile the weeds continue to grow!
I canceled the service - I hope they honor the refund "doubt it".