Locksmith reviews across the US

4.5 based on 896 reviews Back to the listing
    5

    Murray Ave Locksmith is a great company. They changed my locks in my house same day I called for a very good price. Gave me as many keys as I asked and did the job professionally. I would recommend them and use them anytime.

    5

    Tony was a Godsend! He followed up after our initial call, showed up in less than 30 mins, and had a new fob tested and ready to go for my sister's car in less than 10 mins! Speedy, efficient, & courteous service, and a much better price than we had expected. Would highly recommend to anyone!

    5

    We had locked the keys in our car and had no extra key. Murray Avenue Locksmith came promptly and succeeded in opening the car and making us another key and fob on the spot. This is the second time we’ve used them. They always deliver excellent service. I recommend Murray Avenue Locksmith highly.

    5

    I just want to address how unbelievably wonderful Tony was to me. I needed to replace my missing Dodge key fob and he initially quoted me at $400. I was having one of the worst weeks of my absolute life.. I misplaced this darn key over a week ago.. I wasn’t able to take my son to an important ophthalmologist appointment, get groceries for myself or my two children, or get medication from the pharmacy without having transportation… I reached out to my mother in desperation and she literally gave me the very last $230 to her name. She suggested I call around to see if anyone would be able to replace my key and no other companies were able to, so hearing the price of $400.. it was just another blow for the week. Tony returned my call and said he had a Dodge fob that would work despite it not being an original and lowered the price to $350.. unfortunately, when he called back he could tell I was crying and talked the owner to the company and got the price down to $250… when I say that I genuinely believe an angel encouraged Tony and how wonderful God can really work.. I am just so unbelievably grateful for Tony. I had to take the last $20 from my SO, who the biggest reason my mom gave me the last money she had to get away from so I could pay for the his services.. Tony if you see this, I hope you can understand my extreme gratitude and I want to thank you a million more times for being so kind to me. Thank you!!!!!!!!

    1

    In addition to being Way over priced the employees have Very Nasty Attitudes as if the are doing You a favor, which is why I took my business elsewhere. Recommend you do Not Use...

    5

    I visited this locksmith this afternoon to get a copy of my key. David was incredibly helpful and efficient. The charge for the key copy was super reasonable. I highly recommend this locksmith for anyone in need of their services.

    In addition, we had a genuinely enjoyable conversation that truly brightened my day. It's rare to find such personable and friendly service these days, and it made the experience all the more memorable.

    5

    The most trustworthy and kind man ever. David is truly a special man with the most professional and respectful demeanor. Has done great work and even refers other talented individuals for other projects I have in my house. Highly recommend and best you’ll find in Pittsburgh!

    1

    They may do great work at Murray Avenue locksmith. Unfortunately, unless you are like Charlie and you find the illusive golden ticket, you may never know. To be clear, this is a review of their customer service and not of their services and products. They list their hours on their website as 11-6 Monday through Thursday. On Wednesday, I went to another locksmith looking to have a key copied. They were open when they said they were, a plus. Unfortunately, they could not copy the type of key I have. Having heard good things about Murray Avenue locksmith, I gave them a call. A gentleman answered the phone. While he wasn't sure if they carried my type of key, he said "we have thousands of blanks, so come over and we can have a look at it." This was around 12. I told him I would be on my way over and drove straight to the store arriving 20 minutes after speaking with him on the phone. The first thing I noticed was the "closed" sign in the door. Also, the door was locked. I called back and the same gentleman answered the phone. After a few moments, he told me that they had to close the store due to a locksmith emergency and no one would be there until the end of the day and that I should come back the next day. I asked again to clarify and he rudely said, no one will be there until tomorrow. This was odd, especially considering I just spoke with him and the store is technically opened until 6 pm according to their website. So, having already wasted my time once and not getting a simple key copied, I attempted to come back the next day, Thursday, like he told me to. And what was I encountered with? The store closed again! According to the employee on the phone, due to locksmith emergencies it would be closed all day. Why not try again the next day, he said.

    To conclude my review, as I stated above, Murray Avenue Locksmith may have great products and do a fantastic job. But unless you are one of the lucky few who comes in when the stars align and pigs fly, you may never know. This is all especially comical when you claim on the phone that you "don't know many locksmiths who have storefronts like we do" as a benefit of your business.

    5

    I have utilized their services multiple times, and it has consistently been an exceptional experience. They consistently demonstrate the ability to resolve any issue, are exceptionally friendly and easy to communicate with, and consistently deliver high-quality results. I wholeheartedly recommend them!

    1

    called them in a panic because my keys were locked in my car. just moved the area so I didn't know which borough I lived in but I did have my actual address including the city. The representative made it so difficult for me! challenging me on the phone asking me if I live in the Southside or westside. I continue to tell him I just moved here and I only have my address. This is not a place of business you want to call when you're in a panic. This was so unacceptable I just hung up! I called Capital Locksmith Pittsburgh and I just really had to thank them for their phone service after dealing with the representative from this place!!!! THANK YOU Capital Locksmith Pittsburgh!!!!

    5

    I got my car stolen With my keys a few weeks ago, and I was able to find it through my app
    I called Mary Avenue locksmith. They came in less than 20 minutes they were able to find me a new key and programmed and I was on my way in Less than an hour
    The attack was serious, professional. He knew exactly what he is doing, and he kept reassuring me that everything is gonna be best service I ever had. Thank you.

    5

    These guys were recommended highly by a dealer I bought a car from. Showed up on time to my home to better convenience me. Helped program 3 key fobs after the ones I bought were wrong. Took the time to go over what was the issue and show me. I would highly recommend them and use them again for sure

    5

    I came in with my old key and two blanks. They copied the old and made two new keys. The new keys work perfectly! I can't recommend these people enough. Cheaper than the dealership. I got two cut for less than the price of one at the dealer.

    5

    Ben was amazing! Very kind, professional and prompt. He provided excellent service regarding several issues for our home. Highly recommend Ben.

    5

    This is one of those businesses you never really want to have to use but in my experience it's always a better option to use a professional.

    After spending a weekend changing brake lines it can be rather disappointing when attempting to turn the ignition just to have it seize. Even better yet you have spare parts but the key is coded.

    Thanks again for the help; recommend to anyone in a bind.

    5

    My garage door wouldn’t open so I gave the Murray Avenue Locksmith a call. Their guy came within an hour. He quickly found the issue and had all the needed spare parts with him. After he fixed the issue, he also checked all the other mechanisms in the door. He was super nice and knowledgeable. I would highly recommend giving these guys a call

    5

    They came and met me at the garage my car was parked at! Very nice man who serviced my vehicle also! It took no longer than 30 min for him to get me and my husband on our way! Fromm the time i called until he got to us was only about an hour, which I was impressed with! Would call them back and use them again if I was ever in a jam!

    5

    I already had a review from years ago and felt so strongly about David from Murray Ave locksmith that I had to use a different account. David was unbelievable. He didn't just do his job, he stayed and helped me out of a huge jam from q burst pipe. David is the best guy ever. I will never use another company.

    5

    New Year’s Day, Late at night I had an emergency, and this company came through for me they were able to create a new key and fob for my car on the spot. Expert and timely service!

    5

    Wonderfull experience. I needed the almost impossible done last minute short of notice and the team and staff there accommodated me in the most wonderful way. I wouldn’t recommend no other locksmith than these guys. Not to take credit away from anybody but the service at this company is above and beyond and I will continue to due business with these guys as long as I need any type of locks, keys. Thank you gentleman it was a pleasure

    5

    Amazing service. could not have been happier. Ben installed 3 deadbolts to make our home more secure. He did a perfect job and was very professional. HIGHLY recommend.