Reviews of local pros in New Orleans, Louisiana

Very honest and good pricing excellent work

Amazing staff and outstanding service.

Not honest; there are better companies out there. I wouldn't give this company your time of day. Look elsewhere.

They don't want your business they're a cover up.

They came out 3 times. The first time was to complete the job that I paid $900 for. The second time was because they didn’t complete the first job correctly. The guy who came out had the nerve to take my brand new connector that came with my brand new hot water heater (which was too long) and replace it with a used tainted one. The entire washroom smelled like gas. Entergy came out and The connector had a leak. The owner had the nerve to want to stall on coming out to see. The same black guy who he sent out put another used connector on. He had the nerve to tell me that I can call him privately if I wanted to use his service for less money (but he didn’t do the current job correctly) I also told them that Entergy said the hole they cut in the ceiling needs to be covered better. They did nothing to improve it. I will never use this company again. Unprofessional Service at its finest. They should not get away with taking people money before they finish the work. They don’t have detailed receipts. They are handwritten later in sloppy handwriting. The description doesn’t match what they initially tell you over the phone.

This company is as criminal as a licensed entity can get. They gave me an estimate of $6000. This was a very high estimate as others were quoting between $3500 to $6500. They were recommended to me by our previous plumber so I hired them.

After they completed the job, I did all of the calculations to show that they only did $2000 of work. They gave me a bill for $ 7500. I told the owner I Would only pay $4000. He showed up within an hour to pick up the $4000 check. I guess that shows their services were not worth $7500.

Oh yeah the leak returned. So I guess their services were worth $0. And I still have to pay about $2000 in extra water charges because of their incompetence.

Do not use this company.

I will never recommend to anyone. I hired this company to do the plumber and gas inspection.
after they do the plumber inspection. They give the wrong address to the water company . I was keep calling then and never respond to text and call, after I had to go to the water company they found with wrong address. it took almost for 3 weeks to turn on the water.
Similar to happen with gas inspection. They never answer the phone, Workers came and said pass the inspection. and the owner said it is not. I have to pay another $150 dollars per each time. after all I decide to run electrical wire. I paid them $450 dollars I never have any refundable

The original plumber I hired did not connect the water line for the ice maker, wouldn't come back to fix anything, had leaks everywhere. Called Accardo at 8am, they were here in 90 minutes. Got a fair price to hookup, they were done in about an hour. And they checked the first plumbers work, no charge. No problems at, very courteous.

Several years ago I called this company to check my low water pressure. The plumber arrived, ran the faucet, smirked and told me to calm down. It was fine. He was there less than 10 minutes and charged me a $90 service fee. Another plumber came out and found the problem immediately. We had accidently turned down the main when doing gardening. Zero stars. You should hire plumbers who actually investigate problems when presented to them. I didn't leave a review at the time and it's been bothering me for years.

Tyler was awesome and very respectful to us seniors. Very prompt and gave us valuable information for my disabled husband.
Thank you!

Mr. Dan Helms, did a great job clearing out my drain pipes, water flows really good now.
I would recommend this co. for your pluming needs, they came very fast and did the work fast to our satisfaction. thanks again.

Cowboy Chris was great! Very friendly and explained why he was doing

Very knowledgeable and swift. He also has a passion for what he does. The first person I met that was fascinated by an old style toilet. This company has the right guy on their time. Toilets and drainage are fully functional thanks to him! Will recommend!

Prompt, courteous, professional, and very pleasant. Mr. Chris was very efficient and completed his service call in a timely manner. Thanks Mr. Chris!!!

He rammed a toilet into my kitchen table and then didn't say anything. The toilet works well, at least, but they installed a cheap brand with a plastic seat for $600! This is after the first plumber they sent out promised a midrange toilet for $425.

I'd steer anyone I care about away.

Edit: We already discussed on the phone, they didn't offer to do anything. I repaired it myself as best I could.

John was timely, professional and efficient. He came out to address a warranty issue on a pump he installed 5 months ago. He made it easy to get the old pump out, exchange it and install the new one. I wasn’t home and we were able to handle everything via phone.
The only thing that would’ve made it better is some sort of discount on the labor since it was a warranty call. I’m sure that’s more of a company wide policy, but it would’ve been a nice gesture;)
UPDATE:
Changing my review to 5 stars. Later in the day the owner John, called me personally. He apologized for not offering a discount and credited me more than I expected. FIRST CLASS! Btw, he didn’t ask me to update this review;)

Highly recommend this plumbing company. Had an old leaking toilet that needed to be replaced and a leaking RO water filter system. Making an appointment was so easy and straightforward. I called late in the afternoon and they were able to get me an appointment next day. Cowboy Chris was early to the appointment and did such a wonderful job. Im very happy with the work he did, overall can’t say enough good things! Genuinely had a really great experience. If you’re having trouble finding a good plumber in New Orleans look no further than Chris Brandon at Mr Rooter Plumbing.

I was very happy with the service I got from Zach the technician. He was very informative and helpful in my plumbing problem, as well as solving the problem. Very prompt 👍 I'm very happy with the results.

Dan was great as was the entire experience- they were all responsive, and on time. No complaints, and they also fixed the issue that I was having

Danny was amazing. He was truly a blessing. He fixed my plumbing problem in a timely manner. He was personable and professional. Will definitely be calling Mr. Rooter Plumbing of New Orleans again.

Dan was very respectful and polite. He did a very good and thorough job. Outside of his control were the prices, which I found to be too high. But Dan was great.