HVAC reviews in Walker, Louisiana
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Ok, a disclaimer first. I don't like talking bad about a business because this is their livelihood. However, my livelihood is being affected because I am out $375 for shoddy work. Every bad thing that you are reading about this company is absolutely the truth. They will do shoddy work and then give you a run around so your 30 day warranty will run out. Also, one of their workers had the audacity to tell me that she would buy the refrigerator from me if the issue persists. DO NOT USE THIS COMPANY FOR ANYTHING!!!!!!! YOU HAVE BEEN WARNED!!!!!
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We have an LG washer that was vibrating a lot. I called LG and they put me in touch with Robert Pearson Mechanical Services. They responded quickly, in a timely manner. Daniel came to the house with the 4 vibration rods and maybe spent an hour replacing them. He was very professional and courteous, showed me what was damaged. He couldn't be a nicer guy. I recommend this company. I'm not sure of all the negative remarks but I was highly impressed.
Dave -
AVOID AT ALL COSTS. My LG refrigerator (less than 2 years old) broke, so I went to LG website for a recommended local service company. Robert Pearson Mechanical was recommended to me on their website. My parts were covered under warranty, so I would only have to pay for labor. Robert Pearson sent out a service man quickly and charged me $80 + tax to diagnose the fridge issue. I was told that the replacement parts would arrive between 3-5 days, with 2 weeks at max. I called 1 week later and was assured that they would contact me when an update was available on my parts. No contact from them for another week, so called back. They did not answer, so I left a voicemail. No call back. I called again several times, and my call was sent straight to voicemail (I assume they were screening my calls at this point). It has been 3 weeks now with no contact from Robert Pearson. I saw that another person in my neighborhood posted a similar complaint online about Robert Pearson's failure to follow through and no intent to actually fix the broken appliances. They seem to be collecting diagnosis fees from the customers (and possibly LG) and never completing the repair job. I now have to find another LG appliance repair company, pay them for another diagnosis, and wait even longer to get my fridge repaired. AVOID AT ALL COSTS.
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Update: ORHP sent a different company who found there to be incompatibility issues recommended a new air handler was necessary when the condenser was replaced and also found pinhole leaks in the evaporator coils along with leaking from the king valve. They submitted the report in front of me and emailed me a copy of their findings with detailed videos and photos. Something that took Robert Pearson Mechanical Services aka “Calora” a week to do.
They rebranded from Robert Pearson Mechanical Services. We had the displeasure of having these techs sent out by ORHP for a shorted compressor. They did nothing to facilitate the process and I had to file complaints to the BBB to get things done myself. Constant back and forth between “Calora” and ORHP saying things were submitted and waiting on parts when ORHP claimed it was not the case. I managed to get a new condenser but the install was not completed to manufacture spec. The soldering job was haphazard and amateur. Tech never walked into the attic to change metering device despite transitioning to 410 refrigerant from r22. I tried to suggest to the tech that he needed to go up in the attic but he boldly claimed he didn’t have anything to do up there.
Look, there are a few things here that really need to be fixed up. First off, the pipe size isn’t right for the system, and that alone can mess with the airflow and efficiency big time. Then, when switching between different refrigerants, the metering device should’ve been changed. Different refrigerants have different pressure requirements, so without the correct metering, the system just can’t run as it should and might even get damaged over time.
And another thing—did they properly clean out the line set? When switching refrigerants, leftover oils or residue from the old one can cause problems. Ideally, it’s best to replace the line set altogether for a clean start. Plus, if the old filter drier wasn’t swapped out or removed, it could lead to blockages and let contaminants flow through the system, which nobody wants.
These aren’t small details—they’re essential for making sure the system runs smoothly and lasts. -
Very professional. Very courteous. They did the work in a timely manner and cleaned up taking all packaging with them. Highly recommend this company!!
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Absolutely outstanding service! Great rates, great communication, super fast to respond. Always a pleasure trusting y'all with my A/C needs!
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These guys are fantastic!! Super easy to schedule. They were extremely knowledgeable. Devin and Joe are amazing!!
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AM Solutions has been great to work with. Highly recommend than to anyone wanting great, reliable service.
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Devin with AM Soultions was so professional very detailed came out super quick!!! Will definitely recommend them and use them again !!!
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Anthony was a great person to work with when my heater quit. He responded swiftly and fixed my unit, without any issues. I will definitely use them again!!
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Devin was awesome! He was on time and did excellent work very fast and efficiently. I was very pleased with the service performed.
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Top notch in every aspect. I was under the impression that the job was done but noticed an issue. I actually put off reporting it for a while. I finally did and they came running to make it right. Highly impressive and trustworthy.
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My wife was at home and from what she is telling me and from me talking to them, they are knowledgeable and helped us so much . It does not cost an arm and a leg at all .
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Fantastic job very knowledgeable. They made sure I didn't go 24 hours without ac. A old school line had a hole in it and instead of filling it up and just going about there day.
They did the right thing came back the next day fixed it up and did an amazing job and very fast. Thanks guys -
I have used this company twice within the last year for septic inspections on rent properties. They are awesome,Very friendly, and outgoing people. THEY GET THE JOB DONE . THANKS SO MUCH !!
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AM solutions never lets me down!! Great group of guys, Great work, and very quick response! Highly recommend this company for all your AC needs 😊
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AM Solutions is very responsive and transparent. I contacted them one evening about my clogged HVAC drain pipe and was scheduled for the next morning. They showed up at the time they told me and were quick to resolve the problem. In addition to clearing the clog, they cleaned out my primary pan and took photos to show me what they had done. It was evident they were there to fix my problem and not drum up a large invoice. If I ever need HVAC work again, they will be the first company I call.
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Outstanding service. Had my entire system ordered and replaced within 24hrs! Very professional and great price. Would recommend them to anyone!
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The best in the business hands down great work someday service love this company will be using this company for all my air conditioner repairs A+ in my books
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They showed up on time and resolved my issue quickly. The pricing was amazing. I was surprised at how cheap the bill was. They searched for the most affordable and well suited solution to fit my situation. I will be using them for the foreseeable future.
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The crew did a complex dryer vent replacement and it turned out perfect. They also did 2 other minor repairs. Everything was done well. Thank you!