HVAC reviews in Accokeek, Maryland

5.0 based on 57 reviews Back to the listing
    5

    Great work... wouldn't use anyone else.

    5

    The proprietor himself, of the HAILES company (Mr. Hailes) quickly perceived that i was both nervous anxious about the start up of my new business, and wanted everything pristine and precise!

    With his sharp perception he assigned himself personally to the installation of a a much needed thermostat for a “pop up” venture. He stated that all though his staff was fully seasoned and educated to complete the task, he wanted to personally make my goal his “own”.

    Needless to say MR. Hailes completed my installation expeditiously, with efficiency! I recommend HMHI, LLC to anyone with all of their HVAC challenges and inquiries with admiral referral!

    A satisfied customer

    5

    I highly recommend United Mechanical Engineering the service were excellent quality work and they didn't try to do work I didn't needed.

    5

    Very pleased with the prompt response time, quality of work, and professionalism of the service attendant. Time was taken to clearly explain the issue and answer all questions I had. Would definitely use again.

    5

    My heat went out 2 days before Christmas and on the coldest night of the year! No problem...United Mechanical Engineering Services to the rescue! I called early on the morning of Christmas Eve and a UMES rep was able to get a technician out to my house that same morning to fix the problem. What a blessing to receive fantastic quality service right before a major holiday from one of the best HVAC companies in the area. Thank you UMES for caring about your customers.

    5

    I have utilized United Mechanical for about 10 years now since recommended by my home warranty service and Mr. Thompson has never let me down with keeping my almost 30 year system up and running! Great service! Great customer interaction! Great person to work with in keeping my home we warm in the winter and cool in the summer! Thank you for your Great work!

    5

    It’s so good to work with a professional, yet friendly vendor these days! Mr. Thompson was nice, right out of the gate. He was prompt, listened to my concerns, and shared the best course of action for me to take. The job took a while to complete, but Mr. Thompson stayed and finished everything late into the evening. When he finished, he showed me what he did and told me why he had done things that way. He cleaned up and placed everything that was moved back into place. I would recommend United Mechanical Engineering Services to ANYONE and EVERYONE! You will get a professional, thorough, and complete job that is priced just right.

    5

    I had Mason come to my house, and I was thoroughly impressed by the level of service provided. He took the time to explain all the components in detail, something I’ve never experienced before. His passion for his work was evident, and it’s clear he truly cares about what he does. It made the experience not only informative but also reassuring. Exceptional service like this is rare, and I deeply appreciate the effort and professionalism shown. I would definitely recommend him to others and will continue to use him when the time comes.

    5

    Mason was great! Fast and very helpful. Even gave me tips that could help my air circulate better with inexpensive things I could get from Amazon.

    5

    I LOVED MY EXPERIENCE AND WANT TO SCREAM NOW THAT MY A/C is working! Mason came in and quickly solved our issue with our unit! He was friendly and informative! He showed me and walked me through each step to get the unit back up and running!

    5

    Very knowledgeable, professional and thorough. Thank you so much for taking care of my heating issue.

    5

    First time using Mason’s Air Control, LLC and (Mason) has renewed my faith in service technicians. Very professional, knowledgeable, clean and friendly.

    Mason provided all full detailed account for the problem and needed resolution options explaining exactly whet he was doing to correct the issue and how to keep my system running efficiently in the future.

    I can’t say enough about this excellent experience and give Mason’s a 150% rating for overall quality service.

    5

    The service Mason provided was exceptional. He is very knowledgeable and took the time to explain everything regarding my HVAC system. Before he tested my heating system he had already explained his concerns at first look. Once the system ran for a few minutes his concerns became evident. He even identified a problem that could cause issues later and fixed it. He is honest, professional and easy to work with. I can also tell he’s passionate about his trade. I like that he provided recommendations for my future home and if I opt to stay (modifications to the unit). I signed an annual contract because he is the kind of technician I want servicing my system. He explains everything and ensures you understand. He even took pictures and videos of his work. Satisfied customer.

    5

    Thorough, period. You cannot find a more trustworthy name in HVAC systems today.

    I paid a big name 5-figures to install my system in '23. The system was dead in '24. The "company" wanted an additional $5-7.5K to rectify the problem...temporarily, meaning they gave no guarantees that the problem would be corrected long term.

    Mason Air revived the unit and found out where the company failed, plus they fixed the problem in about 1/8 the time the company said it would take. Mason Air went over our unit with a fine-toothed comb and they were very friendly, very knowledgeable, as well as compassionate to the matter.

    Bottom line: I'm calling them back for 2 more jobs! Bringing them in is like bringing in a member of the household who has to live with the work that was performed. Very grateful that I had this experience.

    5

    Mason came out to my home to diagnose my HVAC unit which wasn’t producing air into my home properly. The temperature outside was over 90 degrees. He figured out what the issue was and came back the next day to fix it. Mason was honest, provided outstanding customer service, and explained everything he was doing step by step to help me understand. My air is working properly and I can’t thank Mason enough for the exceptional job he has done. I will definitely use Mason Air Control LLC for any future HVAC issues.

    Drena

    5

    Mason’s Air Control did a great job with installing my new HVAC system. I am very pleased. Mason and the team are very knowledgeable, honest and they do great work.

    5

    I had an outstanding experience with Mason ‘s Air Control. Mason was knowledgeable, and courteous. Mason arrived on time, quickly diagnosed the issue with my A/C unit, and he had it running smoothly in no time. He explained everything clearly and didn’t try to upsell unnecessary services. Fair pricing, honest work, and excellent customer service

    5

    Mason’s Air Control was great. Very knowledgeable and friendly. Conducted all the proper checks including my carbon monoxide levels in the home as well.

    Highly recommend.

    He even found an issue with our water tank by being thorough!

    Thanks Mason.
    Will certainly use his services again.

    5

    I truly enjoyed working with Mason's Air Control. I was connected with Mason's Air Control when my heat was broken and my home warranty contacted them. They were able to diagnose the problem and replaced my Heat and A/C system. Additionally, we had an issue at the start of the Heat season and I notified Mason's Air Control and they stopped by after hours on a Friday to diagnose and fix the problem. They were super responsive to my issues and I would recommend them to everyone who needs support with their air and/or heat system. Thanks Mason's Air Control!

    5

    This is an excellent company, he takes his time and does a great job. He explains all the details and doesn’t mislead people. I would recommend Mason Air Control LLC to everyone if they want the work done right.

    5

    Had a great experience working with Mason’s, they came in to replace my broken unit and did a fantastic job. Would highly recommend them to anyone looking to get their unit serviced.