Constraction reviews in Baltimore, Maryland
-
Great, prompt service.
-
on time and very profesinal and woked till it was done
-
They did a great job of removal and clean up of my flooded basement.
-
Smoke damage caused damage to our condo. Servpro responded to help! We are thankful.
-
Awesome experience and the follow up from techs is amazing. Even have people come by and check to see I we need anything every so often!
-
Very professional and thorough. Would definitely use ServPro for any future needs. Highly recommend!
-
This is the second time using SERVPRO and both times they have been prompt, professional and did a wonderful job.
-
Servpro did a fantastic job. Professional, prompt and thorough. Will definitely use again if needed.
-
Extremely responsive, friendly but very professional who took excellent care of our flooding issues and also were proactive in dealing with reluctant insurer.
Highly recommended with no reservations. -
I had a great experience from start to finish. The young lady that spoke with me and gave me her business card was very professional and the job was performed very thoroughly and correct. They did a amazing job ony carpets!!! I would definitely recommend this company and use them in the future again if need be...
-
My basement flooded with sewage water and they came out the next day and cleaned all the hazardous waste from the floors and even sanitized the walls after they finished with the floors. The workers were friendly and respectful and very helpful. I would recommend ServPro to family and friends in need of their services.
-
By God's grace, we ended up not needing Servpro's services this time, but Brandy, the General Manager/Estimator who visited our home could not have been any better to work with. She was very professional, thorough and honest. We've always had good experiences with Servpro and this time was no different.
-
ServPro did an excellent job in responding and repairing the ceiling damage in my home! They were knowledgeable and professional. I would utilize their services again if necessary.
-
We had damage from a broken water pipe. The Servpro franchise I've used before was unable to respond (their crews were in Ashville and Tampa working due to flooding in those states) but the SERVPRO of Reisterstown and Catonsville responded the same day and quickly dealt with all of our issues! Thanks Team!
-
Love servpro and all of their employees!!! Everyone has been so helpful through my kitchen remodel. We've also used them for water damage in our basement. Mike and Melissa are honest genuine people and it shows through their business. Their son Shane and parents Randy and Carol were so helpful too! Can't leave out Tim! He made our kitchen remodel go so smoothly and helped ease my stress! Seeing Brandy Rhodes at the office now is great too! Highly recommend using Servpro of Reisterstown!!!!
-
I worked with Servepro of Reisterstown after I was displaced by a fire in my apartment complex. Servepro's staff was extremely professional, friendly, and transparent with me. They worked quickly to provide me with an accurate estimate that was well below their competitors', and executed quickly and efficiently once I authorized the work.
I was extremely impressed with how transparent the process was after I declined to work with one of their local competitors. Instead of trying to get authorization directly from my insurance provider, they worked with me every step of the way to make sure I understood the process, the costs involved, and the timeline for remediation of my property. I give Serverpro of Reisterstown my highest recommendation.
Melissa, Brandy, Amaya, Krissy, Chance, Exzavier, Thorne were all excellent to work with, and I commend them for their professionalism, hard work, and great communication. -
Initially they were very helpful and were referred by the insurance adjuster who I also thought was helpful and knowledgeable. I was wrong in that assumption. The supervisor who came with the team was rude, they put a hole in my wall and denied it, they cut too much of my wall off that wasn’t in the quote. He used my mop head to wipe down the mold on the wall. Left debris everywhere and left pee in my basement toilet. The repair guy kept emailing me someone else’s quote and when I finally received the correct one it was double the remediation cost. They also didn’t clean up after themselves. I will not recommended them nor use them ever again. Brandy the estimator was very courteous and helpful.
-
Emily, Autumn and the call center staff were responsive, professional, thorough and kind - very easy and pleasant to work with during a terrible water damage event.
-
During one of the most traumatIc times in my life this company showed me that there are still businesses out there that care. I had a house fire in which pretty much everything had smoke damage. During a very busy time for them they found a way to pack my entire house and move it into storage so that the house could be rebuilt. The team leader Chrissy was knowledgeable and sympathetic. The team was professional and efficient. The owners handled every detail in a way that calmed me and made me feel like it was going to be ok. I would highly recommend this franchise as I feel they went above and beyond.
-
ServPro was hired by my insurance to cleanup after my septic system backed up into my house.
They were fantastic to work with. They came out promptly to write their estimate, worked directly with my insurance for approval, and even came out on a Sunday morning before 9AM to do the cleanup.
Everyone was polite and worked hard, and I felt really good with their work and knowing my house wouldnt have mold or bad smells after they were done. Great team, great work, would recommend and would use again if I ever needed to. -
When I realized my dryer wasn't operating correctly, I called A - TMP Painting Services & Dryer Vent Cleaning Services Co, MD for dryer duct cleaning. The work done by their repair services crew was excellent. They found moisture accumulation that could cause mold issues while cleaning the dryer vent. They made sure there was enough airflow and carefully cleaned the entire system. The technician was informed and provided helpful advice on how to avoid mold in the future.