House Cleaning reviews in Baltimore, Maryland

I have been using MaidPro for about 3 years now. My current service provider, Theresa, is wonderful! My house always gets sparkling clean, and Theresa is always willing to accommodate my requests. The office is also very easy to work with, and is happy to help me whenever I need a schedule change.

I'm so glad that I finally found someone, who does a great job in cleaning my home. She never complaints when I ask her to do something for me. She is always friendly and thorough in her job. If she missed something, then I point it out to her the next time and it will get done. When she is done cleaning my home, I know it's clean. I don't have to check everything to see, if she cleaned everything. She knows what I like and she does it to a perfection. Glad to have her. It makes my life a lot easier.

This time, I was sick in bed, but I'm sure that Christina did a good job. I can trust her in giving me a good service.

MaidPro is the best thing that's happened in my life. I don't have time to do deep cleans and get every nook and cranny, but they sure do. My house looks and feels clean and fresh. Plus, the professional that comes to clean is personable and friendly, and she even takes care of my dogs while she is there. They love her!

I have been using MaidPro for a few months now and it's really been so helpful. I have them come out every two weeks. It pushes me and my husband to stay on top of our own clutter and it's so rewarding because all we have to do is straighten up and then someone comes in and cleans the rest. It's worth the money for sure. Jess Z is the person who comes to my house. Her cleaning is really thorough but what I love the most is how she cleans my 5 year olds room. When making her bed, she puts stuffed animals under the sheet laying on the pillow like they are sleeping. Yesterday she took a unicorn horn that goes on a child's head and placed it on a horse toy. It makes my daughter happy and it's just like this nice little extra thing. They've been consistent, easy to get ahold of. It's just been really good. So if you have the funds I think it's really worthwhile.

We enjoy having them come! Melissa is great! The cleaning is thorough and professional! Melissa is friendly, professional and always on time! My husband has cancer so we need our apartment to be well cleaned! Definitely I would recommend this service ! Ask for Melissa!!

We started using MaidPro about two months ago and could not be happier. From the very first time Theresa came over, she has been so kind and extremely thorough. We're very impressed everytime she cleans our home. The customer service team was also helpful with setting everything up and made the registration process simple and easy for us.

Lexi did a great job - the house looked spotless when she left and free of dog hair (a major accomplishment in my house with three dogs). She asked for feedback and was very responsive when I indicated a couple of areas that she missed. She was also great with my dogs. My puppy followed her around the entire time and she talked to him and he just loved her!

Client of theirs 2 years now. Subpar cleaning aside (except for one of their maids, Marli who does a great job) this business is extremely UNETHICAL. There is a high turnover rate. What's worse, they straight up LIE about any communication you have with them. Point blank telling you "You never said that" I requested a transcript of all our conversations. Please RECORD all your conversations with them. You want proof? Please see my picture as proof. I called AND emailed them AGAIN to cancel all cleanings BUT they have not done so.

We have been using maidpro for more than a year now i think, and have found them to be extremely responsive to all of our requests. Ours is not an easy house because of all the arts & crafts, so we appreciate the care everything receives. We've had consistent and enjoyable service from Kimberlee, and have enjoyed having Ashley working at the house too. It's always nice to come home to a fresh and tidied house for the next few days.

I just had my first appointment with MaidPro and could not be happier! Hope and Noelle from the Perry Hall location were amazing! I go from room to room and cannot believe how much order and cleanliness they brought to my home. I will be definitely be remaining a regular customer and would recommend MaidPro to family, friends and anyone who is looking to get their house in order!

I've been very pleased with the quality of cleaning done at my home by Maid Pro team Kim and Tonya. They are hard workers and very detailed with their cleaning, which I truly appreciate. Kim and Tonya take their job seriously, and are always concerned about their client's satisfaction with the cleaning.
Thank you Kim and Tonya for always making my house look great!
Carolyn

We have MaidPro visit once a month and they always do a great job. I have never checked to see if you can request who cleans your place, but if you can, ask for Paige! Paige came for a last minute clean and did one of the best standard cleans I have had from the company so far. She was very attentive and requested any focus areas we wanted to be cleaned. Paige was also very friendly and great with dogs. We couldn't be happier with the service!

I have been using Maid Pros for about 6 months. In that time, I have had several different cleaners and all have been wonderful-on time, thorough, efficient and friendly. My current cleaner, Lexi is no different. She goes out of her way to do whatever needs to be done, even taking my recyclables out and folding laundry. She goes over and above and I thoroughly enjoy her professionalism!

Maid Pro is the most reasonably priced cleaning service! Their staff is so friendly and helpful. The people who come out to clean are kind, tidy, and professional! Lauren and Tina are amazing!! I love my biweekly cleanings!! If you’re on the fence about a cleaning service, use maid pro..you won’t regret it!! My husband loves it too!

I was impressed by Lauren's incredible job! She arrived sooner then I expected and finished the cleaning in 3.5 hours. My washroom and kitchen are like new ones. My roommate's bedroom and washroom are clean and tidy like no on lived in before. I would definitely recommend your service to my friends in the future!

Paige and Yaya from MaidPro did a really great job on the house. I was nervous about having my house cleaned by strangers but they made the whole process really comfortable - they were super sweet, in addition to doing a great job cleaning. They were also very fast and thorough. I honestly don't know how they got the bathtubs so clean and sparkly. Thank you!

This company is very good! They called me to set up my first cleaning appointment. They informed me in advance of the cost. The maids showed up on time. They were polite and cheerful. They did a fantastic job of cleaning my home. I would definitely recommend. A+ service!!!!

Melissa has been cleaning our houses for over a year (we moved). Every time she comes, our house is spotless. She rids the house of dog hair (which is difficult because we have 4 dogs), makes the house perfect (also difficult with our toddler), and is a complete life saver. Whether it is a regular clean or a deep clean for guests, Melissa is amazing. Our dogs love her and she makes our house perfect :). Valerie in their office is fantastic and always adjusts our schedule as needed. We would be lost without MaidPro. We recommend them to all our friends

Have been using MaidPro for a few months now and so far I’ve been very happy with the results. Then Laura and Tonia showed up for my September cleaning and they did a fantastic job. The floors the inside windows the sofa (vacuum). They touched every inch of real estate there and left their mark. Btw loved what you did with the pillows ladies! They cleaned my house like I was once able to do. Thank you both!

I have used them for over 2 years. I have been very happy with them. I find the communication to be good. When I need to make a change, they accommodate. You get reminders prior to them coming out which is very helpful. Our housekeeper, (Melissa) is super. She does a fantastic job each and every time she is here. I'd recommend.

Great customer service! I booked a clean and it was ok, but I felt like they missed a few spots. Kelly made sure to follow up with me personally to ensure that my needs were satisfied. They sent out another cleaner named Sarah and she did an AMAZING job! I am super satisfied with the results, and also Kelly’s commitment. I will be a returning customer!