HVAC reviews in Baltimore, Maryland
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Eli was amazing! He was very knowledgeable, respectful, professional and courteous. He did a great job, and was very personable. He made sure to let us know what he was doing as he was doing it, making sure we understood everything we needed to know in order to get the best out of our HVAC! Thank you for the fantastic service. I highly recommend trueducks for anyone looking to have their vents, furnace and dryer serviced, but most of all I highly recommend Eli!
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Efficient, kind and professional. Danny was great about communicating on the way to the job and then explaining it all once he arrived. It all went smoothly.
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The Ducts team was great and professional. Very well informed and provided all information before asking. Explained every step of the process from beginning. Outstanding service by technicians Danny and Jose. They provided before and after photos in real-time and stuck within the timeline they said the service would take. Highly recommend and I also added my Thumbtack review if interested.
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Scary service, Air filter was not replaced by Tech on one of our two HVAC units, that we realized after month later after unusual noises. Only to discover it is the motor.
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The technician came on time and was very Professional, knowledgeable& efficient.He answered all my questions with a smile.My experience was Great , I would use them again.
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The cleaning was excellent. Danny was great and he was able to show us pictures of before and after. We appreciate him being so nice and he was just all around helpful in helping us understand everything. I would definitely use their services again.
Compared to the other quotes we received this company was upfront about all cost and what was included.
They answered all of or questions and worked with us when there was bad weather and we needed to reschedule. -
During the duct cleaning process, the technician accidentally hit his air compressor on my storm door, shattering it immediately. Brad (the owner) was quick to make it right, and had a brand new one installed the next day. Top notch company that I have used multiple times and will continue to use in the future.
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Irni did a wonderful job cleaning my dryer vent. He also fixed an issue I was having with my dryer vent falling off. He arrived on time, was professional, and knowledgeable. He was also quick and efficient. Thank you again for the great job!
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Responsive, affordable, and overall great service. Eli did an awesome job cleaning our ducts. It’s a 100-year old house, so no cake walk! He noticed some mold in one of systems and was able to sanitize and make it safer for our family. We’re breathing easier now and the house is so much fresher. Highly recommend!
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Eli and his partner were excellent and very professional. They were very thorough and went beyond what they’re supposed to do. I’m very satisfied with their service!
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These guys are the best! They were extremely professional, they called me to let me know they were on their way to my house for my appointment. They explained to me the whole process and showed me before and after pictures once the job was done. I will hire them again and I 100% recommend them!
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We recently had True Duct come out to service our home, and I couldn’t be more pleased with the experience. Our technician, Eli, was friendly, professional, and very informative throughout the entire process. He took the time to explain everything he was doing and made sure we were comfortable and informed every step of the way. The quality of the work was excellent, and our system is running better than ever. I highly recommend True Duct and will definitely call them again for future needs.
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First, this company is WAY more economical then any of the others I contacted. And they have excellent reviews. Our service was scheduled very promptly -- an air duct cleaning, sanitization, and dryer vent cleaning. When Eli inspected our system, he said that there wasn't really any dust or build-up and that the duct cleaning wasn't really necessary, if we wanted to skip it. So we just did the dryer vent and sanitization. I appreciated his honesty, because they could have gotten more money out of us, and we wouldn't have known.
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We bought this house and the people prior owned it for 20 years and never got their Air Ducts cleaned…. Thanks Saul and his team Jose, and Wes. They were great! Very informative and explained everything they were doing! Definitely recommend and will be a returning customer!
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Great Job guys. I had Eli and Kahlil for a whole house ducts and dryer vent cleaned and they have done an outstanding work. Efficient clean execute. Thank you
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They were great to work with. Everything they were going to do was explained clearly. They arrived on time and were very thoughtful with shoe covers and cleaned up after themselves. I would highly recommend them.
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Highly recommend these guys! Quick, efficient and reasonably priced. Told me everything they were doing before they did it. Even gave a suggestion on how to keep dog hair out of the ductwork. I was shocked by how much crud came out of the dryer vent. Will definitely use them again!
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Danny and Jose did a fantastic job cleaning our ducts and dryer vent. They were both super polite, wore boot covers, and were very careful not to scrape our floors with their ladder and other equipment. They were also very careful as they took the vents off of the walls, so as not to scrape the paint on the walls. We really appreciated their care and customer service!
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Eli and Khalil both were very professional and arrived on time and did a fantastic job. Driver vents cleaned and they added a bird cage around the outside vents which we've needed for years. Thanks!
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I’m so happy I came across True Ducts! I just had my return vents and dryer vent serviced and Eli was great! Eli was very knowledgeable, kind, and happy to answer any questions I had. I will definitely be calling on them again for future work!
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I had a great experience with True Ducts. From start to finish, they were incredibly friendly, professional, and easy to work with. They arrived on time, explained everything clearly, and got the job done efficiently. It’s rare to find a company that’s both reliable and genuinely cares about customer service, but these folks really go above and beyond. I’ll definitely be using them again and recommending them to friends and family.