Remodeler reviews in Bethesda, Maryland

We had an amazing experience with Case on our home remodeling project. From the very beginning, their design/build model made the entire process smooth and straightforward.

Once we chose Case, we were paired with a design team and had weekly meetings where all of our questions were addressed. They kept our budget closely in mind and were always transparent and responsive—even when we felt like we were asking small or insignificant questions. One of the things we loved most was being able to select all materials in one place instead of having to shop around at different stores.

Scott North and our designer were fantastic to work with—knowledgeable, friendly, and incredibly helpful in guiding us through the design decisions.

When construction began, the transition to our Program Manager, Brian Knott, was seamless. Brian was extremely hands-on and clearly communicated closely with the design team. He kept us informed throughout the project with weekly meetings, regular updates, and photos so we always knew what was happening.

Our main carpenter, Marlon, worked on our project every day for five months and was truly exceptional. His attention to detail and craftsmanship were incredible, and he was always friendly and professional. On the rare occasion that an issue came up, the team immediately brought it to our attention and worked with us to problem-solve, clearly laying out all options so we could make informed decisions.

Even more impressive, the project finished a full week early—something we’ve never heard of with a major renovation! We absolutely love being in our new home, and everything turned out exactly as we imagined.

We couldn’t imagine working with any other company and would recommend Case without hesitation.

From the very first appointment to after the project finished (on time and on budget - when does that happen?!), we loved working with everyone at CASE. They quickly understood our style and worked with us to do a total gut renovation of our kitchen and two bathrooms, and various other changes throughout our apartment. They were always available and very communicative - and we had total faith in their work and their subcontractor's work as well. Now that we have had a chance to live in the space for awhile, we can honestly say we wouldn't change a thing - except that we actually miss being in touch and seeing our friends at CASE - Kelly, Carolyn, Tom, and Bill!