Reviews of local pros in Clinton, Maryland

4.5 based on 643 reviews Back to the listing
    5

    I moved into my Condo two years ago, and the AC/Heat was never solid. After the coils broke and multiple refrigerant charges. I finally decided to replace my unit with a bigger unit to make up for (Global Warming, the high elevation/ceilings, and lots of natural light!)

    I reached out to multiple vendors and decided to go with Logan Mechanical. Paul came out first to provide an estimate, he was professional, knowledgeable and on time. A quote was sent shortly after his visit. I had a few general questions, so Tristian came back out to validate and confirm before we moved forward. Everything was handled well, and they were patient and honest with me.

    I knew for sure during the second visit that I wanted to work with them, mainly because it’s a black-owned business but also because they provided great service. After a few weeks, the HVAC unit was delivered, they arrived on the scheduled date, on time, and they were very thorough and cleaned up behind themselves; I was nervous because, during the installation, they didn’t seem to have any issues (which generally doesn’t happen with renovation work) all of that to say, they took care of everything while I worked from home and now I have cool air blowing through my vents for the first time in almost two years.

    I’m very pleased with their service and highly recommend them to anyone, especially for reasonably priced new installs.

    5

    Tony was awesome! Not only was he able to arrive early but he was patient while explaining the system to a new homeowner. I feel more knowledgeable, able to handle the requirements for upkeep, and look forward to bi-annual visits from you guys. Thank you!

    4

    I called late on a cold Friday night to seek help the next day for my failed gas boiler. At 8 Saturday morning AJ appeared, diagnosed and replaced a failed thermocouple and gas valve, performed maintenance on the boiler, bled the radiators and checked pressure. System is working fine now. Successful outcome, but at an extremely painful price.

    5

    We had a water heater replaced that was located in the ceiling. A.J. and his team did an excellent job. Removed/replaced the drop ceiling panels as needed and ensured the water heater was working properly. Professional, knowledgeable and courteous service.

    5

    They were quick to respond to my issue with a thermostat and went the extra mile to get it fixed. They were friendly and considerate all the way. Another company was going to charge me a shocking amount of money to replace it, so I'm glad I gave Logan a try. They saved the day and saved me a lot of money.

    4

    I purchased a heater from Logan several years ago and they have done maintenance and repairs to it since installation. Sadly, each season some costly repair has been necessary. The repair people are always timely, but the repairs have been short lived. Today, I had full maintenance on the system, during which a part was found to be broken and a repair was needed that doubled the bill, and I am hopeful the work sustains me for the season. I don’t have a good comparison so I don’t know if my experience is abnormal. The company has been responsive to my requests and the repair people have been competent.

    5

    I was happy to get a human on the phone when I called on a Sunday. And was even happier to have service on my furnace within two days in the middle of winter. Technician was courteous, efficient, friendly and the furnace, which likely hadn’t been serviced in years (I rent) has been humming along great since. Thanks!

    5

    Tony was phenomenal and fixed our issue quickly with no hesitation we need more technicians like him he was so calm and collected in diagnosing our system I’m very happy with our service and will call back for more services and recommend Logan mechanical on the behalf of Tony. We strongly believe Tony deserves a raise what a wonderful technician he is.
    Thanks Logan mechanical for fixing our issue and getting our heat back to fully functional.

    5

    As a relatively new homeowner in Oxon Hill, I've dealt with my share of frustrating experiences with unfamiliar companies—technicians who rush in, ignored my concerns, and treated me like I didn't know anything. Today was completely different, and I can't say enough good things about Logan Mechanical LLC.

    During a brutal cold snap with record lows hitting our area, my furnace was failing. Tony, the technician who came out, was an absolute gem. From the moment he arrived, he was incredibly patient, genuinely understanding, and most importantly he actually listened to me. He didn't bulldoze ahead or dismiss my questions; instead, he took the time to explain everything step by step.

    Not only did Tony expertly diagnose and fix the core heating issue with the furnace, but he went above and beyond. He spent extra time educating me about how my entire system works, which was invaluable as someone still learning the ropes of homeownership. Thanks to his thoroughness, we even discovered a damper in the ductwork that had been closed since I bought the house five years ago! Opening it dramatically improved airflow throughout the home and resolved another lingering issue I didn't even realize was connected.
    The relief was immediate!

    On top of the outstanding service, the pricing was insanely competitive. I truly felt like I got way more than my money's worth! No upselling, no scams, just honest, caring work from a company that genuinely loves helping people.

    Logan Mechanical LLC has earned my complete trust and loyalty. I wouldn't consider calling anyone else for HVAC needs ever again. We need more professionals like Tony. He was incredible, kind, knowledgeable, and truly made a difference today.

    Thank you, Tony and the entire Logan Mechanical team. You've got a customer for life! Highly, highly recommend!

    1

    I don’t write many negative reviews, but I feel obligated to share this — I do not trust this company.

    Logan’s Mechanical misdiagnosed my 2022 furnace, claiming the gas valve was defective when the real issue was corroded gas burners. They quoted $500 for a valve that retails around $200, and a total of $1,500 for the replacement — which is extremely expensive based on standard pricing. They also failed to check whether the unit was still under warranty, which it was till 2027.

    If I had approved the repair, the actual problem would have remained and I would have paid $1,500 for nothing.

    I tried to resolve this directly, but the supervisor said he would call “when he has time.” It has now been about a week with no follow-up, only contact from assistants.

    I recommend getting a second opinion before approving any major repairs here.

    **response to owners reply**
    I understand life circumstances come up, and the admin did not make that aware, having no heat during this cold weather is considered an emergency, and to wait a 3 days later to only have a phone call does not make sense.

    I have images and videos of the corroded burners and how only 1 was lighting off. Me being home or not should not have any charge to troubleshooting, as I was at work myself but made it clear to the tech that I am fully available for anything that may come up to get on the phone.
    I am not trying to be inconsiderate and understand life events, I just believe that there was a lot of mistakes done during this event; to involve post communication, not identifying Warranty, misdiagnosis of system, admin stating they will get back to me with warranty confirmation but did not.
    -Andy

    5

    My hvac system was malfunctioning. Our technician was professional helpful and honest. He did a complete service of our system and it’s working great now. He also gave us servicing advice but never tried to tell me I needed a totally new system. I will definitely use Logan again for all my hvac servicing needs!

    5

    My heat went out during this recent snowstorm. After making an appointment on Monday for the following day your technician Tony responded early and due to not having a place to park was still willing to stay and service my unit. After having to retrieve his tools and his vehicle getting stuck in the snow, he walked back to my house in the freezing cold, serviced my unit, got the heat working all while throughly explaining to me what the issue was. Tony was kind, knowledgeable, and extended great customer service. Not only would I recommend your company, but I would specifically recommend Tony, for his tenacity, drive, customer service and attention to detail.

    5

    I had an excellent experience with the technician Tony! He came out right away when my heat stopped working and quickly diagnosed the problem. Not only was he able to fix it fast, but he also took the time to explain what was going on in a way that was easy to understand. His customer service was outstanding—very professional, courteous, and respectful of my home. It’s such a relief to find someone reliable and efficient. I highly recommend their services.