Plumbing reviews in Eldersburg, Maryland
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These guys were just outstanding! They arrived on time and explained what needed to be done to repair my leaking
water pipe. They answered all of my questions in a polite manner and they were very professional. They were well prepared and had all the appropriate tools and materials needed to complete the repair in a timely manner. I would definitely recommend their services. -
Marc was incredible. He was patient, friendly, and knowledgable. In my opinion, he went above and beyond for us. His work completely fixed our water pressure issue and he uncovered other issues we weren’t even aware of. He was transparent and made sure we understood everything being done. I highly recommend Marc!!!
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James/Nem was great! Very professional! Tech # 8214, he replaced my sump pump. Thank you Nem!
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Kam Mung provided excellent skills and services to repair a 75-yr old drain pipe on a very hard-to-reach area between floors. A very experienced plumber; just what we needed for the job.
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The technician, Kam, is patient and experienced. He answered our questions and spent time to resolve the problem.
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Technician did great job. Knew his stuff was fast clean and explained the problem. Did what previous plumber could not do. Little expensive but good work.
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Efficient, Fast, Thorough.
3 separate teams to help me navigate through a leak in ceiling. Detect & Repair. Inspect & get the Insurance Claim initiated. Mitigation- start the dry out & clean up process.
All synchronized and all well informed so I did not have to start all over with each team. They took off the stress! They got it done! A horribly event, that they made very manageable. Great Job from the initial helpful call to get it going to the end. -
The service was spectacular...the company had a plumber come in right away to fix issues that were done incorrectly. Thank you Trevor.
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Sump pump failed. Howard of the Roto-Rooter team was able to get to me same day of calling and replace the sump pump.
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Fantastic job no charge.Trevor was very nice
Pilot light went out on my water heater. He came in and fix the and it started -
Zauva came out late in the evening and worked really hard until the issue was resolved. We really appreciate his hard work.
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AI was very helpful and knowledgeable. He came in and in about 10 seconds knew what needed to be done. After we agreed to have the work completed he was efficient and didn't mind me watching his process. Very friendly as well and just a pleasure to speak with.
Not to mention I was told 2 hour wait and he responded about 10 minutes after scheduling and said "I'm on the way" 25 min later he was alright in the basement fixing it.
THANK YOU A MILLION AI!!!!! -
Guy saved my day! Christmas Eve came out and got the job done! Very friendly and knows his stuff!! You are the man
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He was awesome! Quick and got the job done. Very happy with my service. Thank you!!
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Emergency situation: after calling a few companies , they were the ONLY company listed as 24hrs that actually had someone available on a Friday night (8pm) to come to the rescue within the hour… they were attentive, respectful, knowledgeable and prompt. In & out in less than 30 mins. AI & Kyle made us feel comfortable with the service provided and I’d use them again if need be. Thanks for everything.
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Great experience! From the person who took my call to the dispatcher to the techs, they were all so nice and efficient! They were able to offer me a next day appointment that worked for my schedule, which I really appreciated. Ai and Lei were courteous and professional, service with a smile! I was in the process of cleaning my basement when this issue came up, and they worked around all my sort piles, even the ones directly below my water, and didn’t miss a beat. As a busy professional I need service that fits my schedule, for people to be on time, and for things to go smoothly - and that’s what I got. Very pleased and will use you again, thank you!
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The technician came in and saw the problem and corrected it right away. He was knowledgeable and completed the job in good time. He was very courteous and professional.
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Trevor came in and assessed the issues right away. He was knowledgeable and helpful. Highly recommend him.
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The plumber was polite and helpful. He did exactly what I needed in a timely manner. The work area was left clean and neat as well.
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Really enjoyed my service! It was awesome Ali was a very helpful and informative about the plumbing he resolved for me . Highly recommend him, he left me feeling hopeful And recommend future work needed. Also , my kitchen sink didn’t have cold water and he definitely fixed it for me ! Definitely worth the price and knowledge.
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Bamboozled. The Roto Rooter Reps assured me everything they were doing would be covered by my insurance. They then used a custom pricing list that no insurance company would honor. Additionally, they made no attempts to discuss with the insurance claims agent to justify why they used certain HEPPA filters. they sent one email and that was it. I am now paying for nearly half of the bill out of pocket because I trusted them.