Appliance Repair reviews in Fort Washington, Maryland

reliable company. gets the job done.

Best service ever!!!!!! highly recommended!!!!! Don’t go anywhere else!!!!!

Very honest, and trustworthy company, if I could give a 10 star rating i would.

No patience. Could not do the work on the washer for no good reason even after I told him I will pay him what he is asking. Plus he showed up before letting me know what time he is available.

Bell appliance repair was excellent and skillful. I highly recommend them to anyone

Service was great Mr Bell is very professional. Great experience!

Showed patience and did what American Home Shield was unwilling to do. Thank you fellas for understanding our family’s need and putting that first above all!

Everything went well. Technicians were very good.

Stove repair

The Best Service I ever have received from a service provider they are professional reliable returns calls great and explaining what’s going on. Excellent excellent excellent.
Bronx❤️

Great service. Very nice repairman. Explained what the problem with my fridge was, talked me through what he was doing, and quickly fixed it. Plus, he was very friendly! Highly recommended.

Took our money for an estimate and never told us what's wrong with our appliance. Never answer the phone and probably really only charged us because of the size of our house. If I am you don't use them horrible service.

This company is very quick to respond. Quiet and efficient. I almost forgot he was here. Works clean and organized. The gentleman fixed our refrigerator without losing anything in it. I would recommend this company for your appliance repairs.

I could not ask for a better service team! So thorough, helpful, and amazingly wonderful. I'm coming back to Bell's for all my future needs

Excellent customer service, communication, and professionalism. On time and I received exceptional service. Kat was amazing!! Mr. Bell is outstanding!
Thanks again.

Bell Appliance Repair is responsive and quick. Our freezer went out and they arrived same day to assess it and fixed it the next day. You cannot beat that type of response time.

The Bell Appliance Team did a terrific job with my refrigerator repairs. I highly recommend Justin and his team for your appliance needs.

I have waited over 5 months for parts using American Home Shield and Bell Appliance as a sub contractor. At first the gentleman was responsive fixed my first two problems late November 2021) with no issues and gave me a timeline for when the parts to fix my cooktop stove he had to order would arrive. That day came and went but I didn't hear anything from him or AHS. I gave it another week before I reached out to them both. Bell Appliance responded saying they were waiting for parts still. So I gave it a few more weeks. Then I reached out again and got no response. Tried reaching out to AHS and was told to try the technician again. I continued to try for a few more weeks and got no response by phone or text. I called AHS back to get another contactor to come out and was told I had to pay another deductible to get a new work order since I wanted to change contractors for no reason. As I explained that the contractor from Bell Appliance has not returned to finish or even responded to voice or text messages they said they would reach out and get back to me. Two days later (early February)the technician returned assessed my stove again and said he had to reorder parts and they should be in within two weeks. I was happy to get this done because I am having a Mother's Day dinner that I am catering at my house for around 40 people. As of April 10th I have yet to get a text or phone call from Bell Appliance after leaving numerous voice and text messages. Since then I have canceled my membership with American Home Shield and paid $500 out of pocket to get my stove fixed. Side note I have been paying AHS $70 a month for the last 3 years and have called in 4 work orders. First two would have been maybe $200 a piece out of pocket if I had to pay the contractor directly. The 3rd wasn't covered by AHS so I still had to pay the contractor after I paid AHS's deductible and the fourth was the issue with Bell Appliance.

Mr. Bell came out the next day to analyze the problem and sent me a quote for $338 for new control board via email. I approved the quote that day and then I heard nothing for a week. When I called he said that I did not approve the quote so he figured that I was not interested. I told him that I had the approval email right in front of me.
He said, oh yes, and said that he would try to get the part for the dryer.
Another week went by and I heard nothing.
Three weeks later, he said that he couldn't find the part and would return the $85 service fee. I still have not received it.
Another repair person came by yesterday and FIXED the control board (not replace it) in 15 minutes!
Not sure why Mr. Bell could not repair the control board instead of replacing it. Very disappointed in service.

Mr Bell came and repaired my fridge. When he pulled apart the piece that needed to be replaced he stated that the part was in fact not broken. Fixed what was wrong and saved me 300.00 dollars. He also replaced my ice maker. Found him to be very responsive, on time and honest. I would recommend him him highly.

I highly recommend Mr. Justin Bell of Bell Appliance Repair. On the day I phoned, I spoke to him directly and he said he could be there in 90 minutes. (Our property is about 50 miles from his business.) He arrived early and jumped right in to diagnosing the issues with my washing machine. Mr. Bell was very thorough and answered my questions along the way. Not only was he professional, responsive, and dedicated to finding the problem, Mr. Bell was very enjoyable to chat with! I hope I don't have any other appliance issues, but if I do, Mr. Bell is who I will call!

Mr Justin from Bell Appliance is an awesome repairer when it comes to efficiency and performance and provides outstanding customer services. Thank you Mr. Justin who is the owner of this company for providing your services. You are Excellent!!!!!!