Home Services reviews in Fort Washington, Maryland

4.4 based on 369 reviews Back to the listing
    5

    Very professional and prompt. He explained the options, price, process and next steps. He even straightened up my yard after putting in the terminate traps. As a homeowner, it is hard finding good help these days, so when you find a good company like this one, you stick to them.

    5

    Their customer service on the phone and in person, makes me almost wish I had more than just ground bees. I have used them not only for my own home but also my mom. This organization is professional. They really deserve a platinum star.

    5

    I contacted them via email (on a Sunday evening) about bugs I was seeing in my new home. As soon as I hit send on the email, I received a call from a rep (again, this is on a Sunday evening) they called to discuss what I was seeing, the service they would suggest providing, get my availablity along with an estimated quote. So I appreciated the swiftness and urgency the took with my issue. The day of service, the techniican gave me a heads up call, was really polite, and did everything in the house in less than 45-mins. He even addressed some issues I didn't even see or know about. I appreciate the kindnes and thouroughness of the Tech (BJ) and the company overall. I have already given their name to friends and family and they will always be my first call.

    5

    Professional, courteous, knowledgeable service. Technician made me feel at ease and completed inspection while informing me of everything he was doing. Provided documentation and informed me of any follow up inspections or appointments. I was impressed!

    5

    We saw possible termites on a Saturday morning while doing yard work. My husband called Lane’s, they came out first thing Monday morning. BJ was very polite, professional and explained what I was seeing! I agreed it needed to be done, he sent out his team that same day. Everyone was professional and polite, even Mr. Lane himself came out.

    Great group of guys, I highly recommend Lane’s they are both courteous and VERY reasonably priced!!

    5

    First time I used this black family owned business and was very happy with the service. BJ and his Newphew provided great customer service,. They were professional and completed the job in a timely manner. Thank you both.

    5

    The service was thorough in the inspection and the services was done with care and respect for my property. They answered all my questions and were very patient with senior citizen, breaking down the answers and explaining everything in detail. I have recommended him to my neighbors.

    5

    The experience was excellent. The technicians were right on time. They were extremely courteous and helpful by answering all my questions and providing suggestions for improvements. My church has used Lane for several years and is pest free.

    5

    I have used Lane's for over 7 years and they are continually consistent and reliable. They have an amazing warranty program on their services.

    5

    After inheriting a house plagued by rodents and bugs following my father's passing, the urgency to move in led to panic. Turning to Google, I discovered a local service and promptly booked a consultation with BJ. Responding swiftly, he scheduled an appointment the next day. Despite my stressed and depressed state, BJ's positive demeanor was a relief. I requested a thorough treatment, but after initial efforts, maggots persisted. BJ, inspecting the attic, identified rodent droppings and uncovered open vents. Recommending insulation replacement and sealing openings, I was initially skeptical, but BJ's professional execution resolved the issue. He went beyond by trimming bushes and ensuring comprehensive coverage. His follow-up displayed commitment, making the overall experience, despite the stress, a positive one. I highly recommend BJ for his professionalism and effective solutions.

    5

    Amazing experience from start to finish! When I saw evidence of what I thought were termites I panicked and called Lane's. BJ was at my house within the hour! This was above and beyond as it was after hours and I suspect he was on family time by then. Long story short, less than 24 hours after my initial call my house has been treated and the problem fixed! Additionally, the service professionals who were sent were thorough and explained everything to me step by step. Highly recommend Lane's!

    5

    Great service! We called when we found some termites by the house. BJ came out within 24 hours and laid out a service plan for us. He was even able to come back the same day to treat. Amazing! BJ was professional and thorough and genuinely a pleasure to work with. Roger also came out to spray for pests inside the house and was attentive and careful. Both took care to interact and listen to my children (who had so many questions). A wonderful experience and very reasonable prices. I was very impressed and will definitely use Lane’s again.

    5

    Booked a same day appointment online for an initial consultation. Received a call from JB within 15 minutes asking for more details and what services/areas we wanted to focus on. JB called again when he was 30 minutes out, letting me know he was on his way. After our initial consultation, he verified we had termites (we figured that's what we were seeing). They were able to treat our house immediately. Will definitely use them again for preventive maintenance and any other future services we may need. Absolutely recommend!

    5

    Excellent service as usual. Our home is a log cabin with out buildings, gardens and pets. BJ Lane took care to assure safety and thoroughness in every case.

    5

    I NEVER take time to review businesses but wanted to hop on to say I am beyond thrilled that after only one treatment for crawling and flying pests, NOT one of my guests was bitten by a mosquito! Had a party that lasted from noon til 9 pm and we were all good! Very thorough! I was working but my husband was impressed as the tree over our deck was sprayed and every corner of everything was addressed. On the phone, the owner explained things well -and understand my needs. Call today!

    5

    This company was very responsible and professional. They were on time when providing the free estimate (which was very reasonable), and also on time when performing the treatment, in 95+ degree weather. They are also excellent communicators and responsive to the customer's needs. I would definitely use them again and recommend them in the future.

    5

    I had squirrels in my attic and was pretty stressed, but Lanes Termite Pest Inc made everything so easy. They responded fast, were super polite, and took care of the problem quickly. Really grateful for their help!

    5

    I'm a huge fan of Lane's Termite & Pest Control. Excellent locally owned provider of services. Mr. Lane and his team do a great job communicating and going above and beyond when treating our home. They are honest, transparent and one of the few businesses that will maintain your home without requiring a contract. I will be using them for all of my pest control needs.

    5

    Lane’s came highly recommended by family and friends so I contacted them for a yellow jacket nest behind a wall in my home and for a termite inspection. So glad I did!
    From my initial call to the final handshake everyone at this family owned business was courteous, patient, well prepared and extremely knowledgeable of their craft, taking time to explain pest behaviors, and treatment options. Their whole team is friendly, responsive, and respectful, being careful of property and cleanup when they were finished. I highly recommend Lane’s services and will not hesitate to call them again when the need arises.

    5

    We discovered yellow jackets were creating a hive inside a small opening around a window frame. I contacted Lane’s and they came out the next morning to eliminate the yellow jackets’ presence and seal the trim around the window to prevent further infestation. The job was done, quickly and efficiently. I highly recommend this locally-owned business.

    5

    Had a contractor installing kitchen cabinets on a Saturday and came across a nest of yellow jacks. Called several pest control companies and Lane's was the only one to respond. When I called the customer service representative she act like it was her kitchen that had this problem. Both the CSR and Mr Lane could not have been more professional about taking care of my problem.

    Again Thank You.