Home Services reviews in Lanham, Maryland

Very Professional, Nice, EXCELLENT CLEANING SERVICE!

They showed up two and a half hours late — and we had to be the ones to call them and ask when they’d be arriving. After 4 hours of their crew slowly cleaning, they didn’t even sweep our living room. We were happy to pay whatever it took to clean the house for however long, but these folks were just not motivated to do the basics of their work.

Amazing service, always friendly and thorough. 10/10 would recommend!

The Ash Maids did a good job at my house this week. My only concern is, why do they hide things? I had 2 new gallons of spring water sitting near my front door in my living room because I had not put them away yet. Soon after the maids left, I could not find the water! I searched everywhere. I’m not saying they stole them but where could they be?? Please reply.

Used carpet cleaning special twice. Very pleased with all aspects of the job. Shout outs to Mario (cleaner) and Janice (scheduler) in particular.

I scheduled the (deep cleaning service/move-out/move-in cleaning) service package. They gave me a two hour window of arrival time the day of the cleaning. Thirty minutes after the window I called to see if they were still coming. They were running a little later from their first job. That's ok, but a call with an update would have been nice. They were about one hour late. I wanted to confirm the work they were doing that day and approximately how long it would take. There was a slight communication issue but after a call to the main office, we were all on the same page.

My overall issues:
1. Being late and not calling.
2. The quote over the phone was a range based on the condition of the house. I asked them to confirm the price when they arrived. Again, due to the communication issue the price still wasn't clear.
3. This was a 3K sq ft. townhouse that was completely empty, (no furniture, no trash) relatively clean. But I wanted that spic and span move-in ready clean.
4. The two ladies were very nice and did a "decent" job, they cleaned the refrigerator, the stove, the windows as far as they could reach, bathrooms, etc...
5. They didn't clean the ceiling fans, the top of the windows. The theme here is both women were 5 ft. tall standing on their toes. They didn't clean anything they couldn't reach. Why they didn't have a ladder in their car I have no idea.
6. Whatever they used to clean the hardwood floors left streaks and a film.
7. The price: Of course the final price was at the top of the range from the estimate. When I asked how they came to the price I was never given a clear answer.

Finally, in my opinion this was the equivalent of a standard cleaning. I took before and after pictures and except for the inside of the stove and refrigerator you really can't tell the difference. The floor looks even worse.

The team was great. They were thorough. The house is very clean.

The cleaners are friendly and work throughly. They respected my space and were considerate of my time.

I'm absolutely thrilled to have Ash Maids as my cleaning team! They consistently deliver exceptional work, going above and beyond to ensure that every corner of my home is spotless. Their attention to detail is impressive, and I truly appreciate the care and effort they put into their cleaning. Whether it's tackling tough stains or making sure everything is organized, they handle it all with professionalism and a positive attitude. Having them around not only keeps my space looking great but also gives me peace of mind. I'm grateful for their wonderful service!

Team arrive and started working right away. They did a wonderful job. Would recommend them.

They are GREAT! The ladies are thorough and friendly. We now have them in every 2 weeks - their price is reasonable and their service is now indispensable to our family!

Myra is simply the best! We love her! Love when she and her team clean my home. She’s been cleaning my home for over a year now, time flies!

they do an excellent job highly recommend

The ladies were on time,professional, thorough with cleaning and had great attitudes!! Outstanding service!!

Service felt rushed. Attention to detail was missing

Process took longer than promised. Not reliable timing

Not satisfied with the experience. Improvements are needed

Great job!!

Expectations met. Great job.

Amazing! Can’t say enough praises for the company and employees

Absolutely perfect custom service, everytime.