Plumbing reviews in Laurel, Maryland

Cut me off in traffic.

Best company ever

They were fast and professional.

Made a time frame to arrive, never showed up.

Best Plumbing & HVAC Company in our area…period.

Truck was speeding and weaving on I97. The bed was full of trash blowing out.

Routine inspection of heating system as part of my service contract. Professional and complete.

Terrible costumer service. This company provides inadequate service and are non-responsive when you need them to resolve an issue they are responsible for. Avoid the headache and use someone else.

They were very professional. Came out to my house and fixed my leak right away. Quite knowledgeable and patiently answered my multitude of questions.

The tech that worked on my boiler - Angel - was awesome. Very friendly, very patient, and very knowledgeable. I'll definitely be using them in the future.

Awesome guys! Honest, caring and informative. Training and certification is top notch. Don't hesitate to call and schedule an appointment.

Hard working pros that know how to help in a bind. Keep this company in your wet weather and HVAC contacts!

Joseph J is that guy that drives 50mph on a 70mph interstate in the fast lane then looks at everyone like its their fault when they have to pass him in the slow lane. If you are going to be a butthead driver you probably shouldn’t do it in the company vehicle.

We needed to fix our HVAC System. Carlos Reed of Magnolia did an excellent job, on time, and very professional. Excellent work.

Mr. Saeid Fotouri visited our home to service maintain on September 29, 2021 and was very thorough, patient, clear on explaining details of the work maintenance he performed. He took the time to go further in detail on questions that we had that were still unclear before he came. Great Job!

I've used Magnolia for a number of years. Only gripe is that they are incredibley pricey. But you get what you pay for. That's why I continue to call them. They always do the job well and are very responsive.

The customer service at this company is atrocious. I have been rescheduled and cancelled on multiple times after providing a down payment and being repeatedly assured that service would be performed during the scheduled appointment.

I will update this review if they ever actually fix the air conditioning but so far we are going on week 5...

Miss quoted us and misdiagnosed the problem. They told us it would $85 per 30 minutes and $140 travel charge. After spending 3 hours and 20 minutes they charged us it was $1,080 for the diagnosis of a bad board and they would send a quote. They said it would roughly$2,000 to replace the board. After we bought the board for $120(they said it would be $450 just for the board). After uncovering another panel we found a tripped switch and turned it back on. They were going to charge us over $3,000 when all it needed was a switch to be turned on. DO NOT USE THESE GUYS THEY ARE RIPOFF!

I worked with Dion, who located and repaired a leak in a corroded pipe that turned out to be behind our kitchen backsplash. Dion was great — he was very professional; he explained clearly the costs and implications of different findings and repairs; he was patient with me during a time of stress; and he was generally just kind and, as far as I can tell, great at his job. I will definitely call Dion again for future plumbing issues.

Truck 493 driving reckless on 495 beltway next to Georgia ave exit at 6:50am on 09/29/2025

Being reckless with cellphone in hands and cutting people off

I found out today that I was charged for a HVAC valve fix that was a simple wiring issue, informed by another FAR BETTER company, and it moved me to write this review. HOMEOWNERS BEWARE!!! They will take advantage, did not do a thorough job, and will charge extremely high costs for subpar service. I called Magnolia years ago and received some of the worst service from a HVAC and plumbing company I have ever experienced, and the costs are astronomical. The service technicians themselves were hit or miss. The plumber took 4 hours to install a toilet! The toilet is to this day, still not level, even with the "spacers" - it is a nicer toilet, and there is no reason why they couldn't manage to install it properly. Next, as mentioned, they charged me more than $500 for a HVAC valve issue that ended up being a problem with a Nest thermostat (which was the culprit) because I got a brand new HVAC last year (with that far better company) and was having the same issues. What a rip off and what a terrible company! I complained at that time and no one ever even bothered to look into it. Because of the "invoice" and lack of clarity on the work done, Nest wouldn't take any responsibility because the HVAC tech didn't do his part to clarify what happened.