Plumbing reviews in Severna Park, Maryland

Called them out for a water heater issue. Abend did thorough diagnostics to give me both repair and replace options, and went through all the details of exactly what was wrong and the pros and cons of both. They were then able to replace my water heater the same day, and for significantly cheaper than other quotes I received. Kept everything clean and the work is impeccable.

Top notch service. Dave and Noah were honest and a pleasure. Arrived on time, explained everything and offered options. Work was completed the same day. Fairly priced. I will be calling Abend for future plumbing services.

We used ABEND for an emergency pipe burst and flooding situation and they were excellent! DAVE was our plumber and was so professional, nice, and thorough. They responded quickly and everyone was just so kind and helpful. I would highly recommend them and especially Dave!

Fast and friendly response! Dave was thoughtful, professional and a pleasure to work with. Explained everything clearly then got to work. Will definitely use Abend again! So glad we gave them a try! A+

We had an issue with our master bathroom sink that I could not resolve on my own for the past few days. We gave this local business a call early in the morning-they responded and put us on the schedule same day! Dave Knick came out a few hours later. I can honestly say that he is the best plumber I’ve ever had the pleasure of hiring for work. Dave not only went above and beyond to fix the problem, hooking up the entire vanity sink, but taught us how to fix the problem along the way for future reference. This is now the family plumber and will be my highest possible recommendation for friends and family.

Abend Services is fabulous! Responsive, friendly, high quality work, experts across services, & competitive pricing. I am a repeat customer.

We were very pleased with David and his associate. David was so knowledgeable, professional, efficient and hard working. Our item was delivered damaged from Home Depot but David came to our rescue and corrected the problem. I highly recommend Abend Services and if you happened to be as blessed as we were David will be your installer.

We needed a quick repair on our bathroom tub. The service was excellent , techs were very friendly, polite and professional. The two techs were Joey and David, they explained all work that needed to be done step by step. Answered all our questions and cleaned up completely when work was completed. We will recommend this company to everyone. Again thank you for your excellent job.

Dave explained, in detail, the work he would be performing. He also identified other issues that required attention. He was very professional and courteous. He provided real-time price quotes. He completed the job in a timely fashion. I would highly recommend this company for your plumbing needs.

Had a tiny water piping leak, but just downstream from the main valve inside the house, and needed it fixed before it grew. Dave from Abend replaced the valve and surrounding piping within 24 hours of my initial call to them, including two visits because of the need for WSSC to locate the shut-off valve outside the house. Price seems reasonable. Good communication and professionalism all the way around. Recommend.

Abend does excellent work. I am always pleased with the quality of the work they do for me, and at a very reasonable price.

If I could give zero stars, I would. This is by far the most unprofessional and predatory plumbing company I’ve ever dealt with.

Every plumber they sent (except the owner, more on him later) spent more time trash-talking their coworkers than actually working. That should’ve been the first red flag—if they don’t respect their own team, why would they respect customers?

They even left tools at my property and never came back for them. That about sums up their work ethic: sloppy, careless, and not worth what they charge.

Instead of investigating the issue, they jumped straight to diagnosing the most expensive repair possible. It was clear they cared more about padding the bill than fixing the problem. Their septic tank “repair” was a disaster—they used quick-rotting chains and connectors no professional would ever use, and even reused broken parts. Unsurprisingly, just 32 days later, the same problem returned. I finally called a real septic company, who fixed everything in one visit.

When I tried to get them back, they sent someone unqualified, who admitted he only installs new motors. He nearly made things worse by setting the motor on the tank floor (where it would fail again), instead of on the original block. Instead of being honest and saying “we can’t handle this,” they cut corners, did dangerous work, and charged premium prices.

When the mess finally reached the owner, I expected accountability. Instead, I got empty promises, lies about follow-ups, and no real effort to make things right. They ignored my calls, voicemails, and texts. I was patient and cordial, but they clearly had no intention of resolving the issue. The lack of integrity runs straight to the top.

From my experience, their business model is simple: push new equipment installations instead of repairs. They act like experts, but they’re pushy salespeople pretending to be plumbers. They’ll blame “incompetent” coworkers, claim everyone else uses cheap parts, and talk a big game—while doing cheap, sloppy work themselves.

Exhibit A: My house is less than 2 years old, and during a visit, the plumber called the office (the owner’s wife answered). I overheard her say, “change out the rods in the heater.” The plumber admitted I didn’t need it—the water was clean, and the heater was too new to require that. They were literally trying to sell me unnecessary work.

So why did I keep calling them over the course of a year despite the red flags? Because I believe in second chances, and they were fast to respond. But responsiveness means nothing if the work is predatory, deceptive, and incompetent. The whole bunch is rotten.

In short: they don’t fix mistakes, they cover them up. They’ll exploit emergencies, charge professional rates for unprofessional work, and then ghost you when their “repairs” fail.

Stay far, far away.

Abend plumbing service is definitely a 5-star company. I came home from out of town to no hot running water and Abend was able to service it the same business. In addition, the tech - Dave K.- was very professional. He arrived early, explained the diagnostic thoroughly, and provided me several service options that best fit my needs. My hot water was working again in no time. I would definitely recommend this company and they will be my 1st call for all my plumbing needs going forward.

Dave K. was professional and thorough. He did a full diagnostic of the leak we are experiencing and pointed me in the right direction to get it repaired. If you can request him as your technician, I'd highly recommend it!

Wonderful experience with Abend Sevices. I was checking and going to call several places but once I spoke with Jessica, I knew this was the place. Then Dave (plumber)came and explained everything to our understanding and satisfaction and did a fantastic job! I can't say enough about the service and if other employees are like Jessica and Dave then I would rate them top-notch!!

I called Abend Services to replace the old water supply lines to my kitchen faucet. Abend Services were able to schedule an appointment with me quickly. The plumber, Richie Koontz, arrived on time and completed the work quickly and efficiently. I appreciated the customer service and quality of work I received from Abend Services. I would definitely recommend them.

Highly recommend Abend plumbing. From the call to the office for service, to the plumber arriving on site, everyone was very friendly and professional. The text uodates for scheduling were super helpful too. Rich our plumber, was fantastic. He diagnosed our plumbing leak, told us how he needed to fix it, and had it repaired in no time. Would recommend to friends and family or use on future plumbing needs!

Richard Koontz did an excellent job. I had a drain issue. Very knowledgeable and friendly. He did not leave a mess.

Employees were great. They introduced themselves and explained why they were here so I knew who they represented. They sent a text prior with a picture of the person coming to my house. They explained what needed fixed in detail and answered all my questions. Very nice people to talk too. Price was below what I anticipated. I will be calling them again in the future.

Kitchen faucet replacement: They arrived on time, notified me of the price and estimated time to completion, and left everything clean and tidy. Never heard of these guys before, but I'll be using them in the future .

My mother-in-law had Abend Services replace piping and was very happy with their experience, efficiency and impeccable customer service. We needed to have a leak fixed so we decided to give them a call.The plumber they sent, Richie, was very thorough and knowledgeable!!! We were so impressed with him that we had him return for some minor repairs! Will highly recommend them to everyone!