HVAC reviews in Timonium, Maryland

4.8 based on 253 reviews Back to the listing
    5

    Wonderful techs and services; super easy to book appts for scheduled maintenance. Chason installed and has maintained the same HVAC unit in my home for over 19 years!

    5

    I had an amazing experience with Chason Services. My AC Unit finally died after 20 Years and of course it was in the middle of the Summer. Rob Brown had a Crew at my house the same day to diagnose the problem and within a day we had a brand new AC Unit. Not only was the Service Fast and Professional the Price was right. They could have tried to upsell me to a Heating Unit as well but instead said I probably had a few good years left and serviced the Heating Unit at no additional cost. I would recommend this company to anyone who has Heating and Air Conditioning needs!

    5

    I started using Chasen because they came highly recommended by a family member. Always on time and they make the work a priority. The employees are helpful, friendly and have vast experience in the field.

    5

    Chason put together the perfect system for my tight space. They scheduled and accomplished the installation around my schedule. I am very happy with their work. .

    5

    We have used Chason for over 20 years in different houses. My AC wasn’t working and was able to get an appointment the next day. Jerry arrived right on time and I showed him where everything was and he was great and fixed the AC. By the time he left it was already 3 Degrees cooler.

    5

    Chason continues to be a great company for our home HVAC needs and I have nothing but positive things to say about their work. They’re responsive, transparent with pricing and easy to work with. After replacing my HVAC unit, I also signed up for service plan with them. Highly recommend!

    2

    Found this company highly rated so I called. Technician came out and supposedly check my unit. My unit is old but of course I would prefer repair versus replace. Was told that my compressor went up and needed to replace inside and outside units. Had a second technician from a different source come and was informed that my wiring leading to my outside unit was faulty. No electric going to the outside unit at all. So how could my compressor be bad if it wasn't even getting electric? Wiring fixed and unit fired up. The dishonesty is unacceptable - ***Update: Mr. Chason called me and apologized and they refunded my service charge. I appreciate his efforts to communicate how unfortunate this situation was and I believe that he has worked hard to build a good reputation and I made some edits to original comments.

    5

    We have used Chason for thirty years plus and never had a situation unresolved. Good advice, good service and a long track record for this family operated business. Jerry recently did a great job of installing a new thermostat! Thanks!

    5

    Tim and his assistant did a quick, clean, and thorough job today. They even took some time to help us make some adjustments. Both were plesant and friendly. They did a great job.

    5

    Got a quote over the phone and they stuck to it on the job. Price was very fair and below local competitors. It was a relatively costly job--replacing air handler coil. Crew went about their work and cleaned up afterward. Tim and Matt were very friendly and happy to explain everything.

    5

    Our air conditioning broke and we were able to schedule an appointment the next day. They fixed the unit that afternoon. I was so happy I wanted to kiss the technician but he suggested I leave a review instead. Very pleased with the service!

    5

    Much respect and appreciation for the Chasen team, Bob, Tim and Matthew who designed and installed two AC systems in my 70 year old house. Several planning visits to the site, listening to my needs and proposing options made for a competitive quote, minimally intrusive design, and clean and smooth installation.
    Throughout the install communication and progress went like clockwork. The installation team, Tim and Mathew took care with each clean and accurate cut into the walls, were patient with all my questions, and were just a pleasure to work with. Do not hesitate to call the Chasen team for your next HVAC project!

    5

    Woke up this morning with no heat. It's a Saturday, and it just started to snow. Now what? I called Chason Service Engineers at 10:15 AM, they arrived in an hour and 15 minutes, just as that promised. Steve was awesome, did a complete evaluation of my unit, and I was up and running again in 40 minutes. Excellent service and reliability! They are available 24/7. I could not be more thankful and satisfied!

    5

    Great service and super quick turn-around. Called around 10am and had a tech at our door by 12:30 same day. Cory was our technician. He was very knowledgeable, friendly and had great service. Will definitely continue to use Chason for our heating/AC.

    5

    I have had Chason take care of my HVAC system for many years and have always had wonderful service! Stephen just completed a routine spring maintenance on my furnace and air conditioning system and found everything is in excellent condition! As always, he was courteous, thorough and very knowledgeable! Looking forward to many years of service from Chason Service Engineers Inc.

    5

    Steve is very experienced and knowledgeable. He goes above and beyond, and is very pleasant to work with. Our Furnace and heating system are in good hands!

    5

    Great experience with A/C repair, had an appointment same day within hours of calling. Technician (Jerome) arrived on time, was very friendly, and most importantly speedy and efficient in diagnosing and fixing our A/C unit’s issues on a hot afternoon. Thanks again!

    5

    I have used Chason services for 8 years, ever since I purchased my home. They are economically reasonable, responsive, and professional. The technicians that come to my home are very polite and helpful. They take the time to explain both what they are doing and what they found during the inspection. I have recommended this company to everyone that I know. They are awesome!

    5

    My family and I just recently moved into a new home this past July. We soon realized that our ac unit was not working and it was years old. We reached out to Chason Service looking for a reasonable price and good service, and we got just that. Rob Brown was very helpful and informative. The men that came out to our home were awesome. They got the job time in a timely fashion and since then everything has been running smoothly.

    5

    Timothy Boellner and his crew from Chason Engineering installed air conditioner and furnace at my home. They did very good job. There prices were also competitive. I highly recommend checking with Chason Engineering for your any HVAC needs.

    5

    We consistently receive great service from Chason. Always prompt and courteous. Very knowledgeable and honest. We have relied on Chason for over 15 years. Nothing but good things to say about their routine service, a newly installed furnace, and fair pricing. Thank you, Chason.