HVAC reviews in Acton, Massachusetts

Mark was very professional and explained what was going on. He got the system going until the new parts can be ordered. Very prompt response to my request for service.

Our AC was down during a heat wave. Taylor respond to our service request immediately and worked closely with supplier to get the part. Pick up the part as soon as it arrived and came to fix our AC early morning in a weekend. Really appreciate!

Christie Cooling and Heating is extremely knowledgeable and reliable. On now multiple occasions, Taylor has saved my business when the air conditioning or heat blew on a Friday afternoon before a heat wave or cold snap. Not only is he excellent for repairs but he is very proactive when it comes to preventative maintenance. When we hired Christie Cooling and Heating after our previous HVAC company left us high and dry, Taylor looked over every machine we have. Gave us a full list of what the previous company had done wrong and what he would recommend we fix. When the previous company told us we needed all new machines because our previous ones were beyond repair, We called Taylor in and he advised us we simply needed a new compressor. A minor expense later and we are now over a year into that machine working better than ever. Christie Cooling and Heating feels like an old fashion business where the owner actually cares about the quality of work as well as his customers. I cannot recommend Christie Cooling and Heating enough to others in the Metro West!

Taylor was very professional and made the effort to make it to my boiling hot home on a Sunday, despite having a very busy day. He fixed an electrical problem with my central A/C and we are now able to survive the current heat wave we are having. His dedication to help a brand new customer went above and beyond!

For the past four years we have been working with Christie Cooling and Heating servicing our three family homes and our two private schools.

We never previously experienced any company in this field that could deliver the high level of satisfaction that we are now experiencing.

They are extremely knowledgeable, reliable, and very pleasant to deal with. We strongly recommend them as a first choice for any needs you may have in regard to HVAC repairs or installations.

I have been using Christie Cooling and heating for the past several years and find them to be excellent in terms of both customer care and reasonable fees. They have installed complete HVAC units in both my home and office within the past three years and I could not be more satisfied with their service. 5 stars!!!

Taylor was fantastic! I highly recommend. He was punctual, kind, and thorough cleaning out the ducts and repairing the broken AC unit. He fit me in before his day began and at the end of his day just so I could have AC flowing again. Thank you Taylor!

Fit me into the busy schedule and diagnosed and took care of the issue on the spot. Price was exactly what I expected for an experienced tech making a house call. Thank you for your help!

Taylor was diligent and extremely patient with the problems that I was facing with my HVAC system. I had spent considerable amount of money for replacing the compressor using a different company, but my system did not perform well. I finally asked Taylor to help me out. He replaced the compressor (luckily still under warranty) and was still not able to get the pressures to behave in his readings. He patiently drilled through each section and found that the cooling coil (also changed recently by the other company) was flooded with oil and partially blocked. He was able to flush the plumbing associated with the unit and clean the system and reconnect and get the correct readings on his meters. So I really appreciate his patience to get the job done correctly rather than try to get frustrated and resort to short cuts (as was done by the other contractor)

Always professional and never any shortcuts or recalls. I have used them for my business as well as my home. I highly recommend using them for heating and cooling commercial or residential.

For someone who responded and showed up on the night before Christmas Eve, fixed my heating/ humidifier circuit wiring problem in 40 minutes, and had a good laughter afterwards, I can only say Taylor is marvelous, magic, and personally caring. The best experience I ever had! Wish you success in business. I truly appreciate your quick response and would recommend to anyone in distress. Help by Taylor lifted my spirit up, so will do yours too.

This is my first time reviewing a company online. I had 2 mini-splits installed 8 and 10 months ago respectively. Each unit has been troublesome from the start. A part in one of the units was replaced but issues remain, nothing was done with the other unit which, at times, is so noisy in the supposed 'silent' mode that it keeps us awake at night. Numerous video recordings of the issues have been provided. The latest response, via text, was that my video would be provided to the manufacturer to see "what, if anything, can be done" (exact quote). A very poor service in my view, especially considering what is charged. I had been a happy customer for 3 years up until this experience, they will no longer be getting my business.

CC&H was there for me when I needed them. In some of the hottest days of the year my AC went out (as it did for so many others). I made half a dozen frantic calls for service but only Christie came through. Even though their day was booked, they managed to fit me in the same day and had the problem diagnosed and fixed in less than an hour. I would highly recommend them for their service, punctuality and professionalism!

Can't say enough about Christie Cooling. So responsive, knowledgeable and professional. Great to have such a great and reliable company with so much integrity. Thank you so much for all your great work and recommendations. Looking forward to the improvements you recommended today.

Always a great job and fantastic customer service. Taylor and team have installed and maintained our HVAC at multiple homes over the years. Highly recommend.

This company is a scam, I don't know why there are any positive reviews for it... Call someone else if you need AC repair!
I called Taylor Christie to repair my AC last summer as it was working poorly. After spending an hour or so, he told me what I already knew and charged me $165 for a "system check". He said my entire furnace / AC unit + condenser needed to be replaced and he would send me an estimate. I followed up with him after 2 weeks, a month, 2 months - no response. When he finally replied more than 2 months later he blamed the supply chain issues and said he couldn't find a furnace of that size. I tried reaching out to him again this summer - no response.
I just got my AC repaired by another company and, surprise surprise, they are not replacing the entire furnace, just the evaporator coil!
Do yourself a favor and stay away from Taylor Christie.

Taylor was very professional and responded to us promptly on a holiday. He came within an hour to look at our burner that was having gas valve problem. He also made all efforts to make the part available the same day to fix the burner while other quotes said it will take 2 days.

I am using the services of Christie heating and cooling for the past 1 year and they have been excellent in their response and work. They are awesome in what they do and definitely you can trust them in the hour of your need. I will highly recommend them for any HVAC related issues or installations.

Taylor is wonderful! He is responsive, professional and reasonable! Over the past couple of months we have had many issues with our HVAC due to a roofing error. Taylor always comes in with a smile and is ready to solve any problem - no matter how hard it is. He has made himself available to get our issues sorted out even though he has been extremely busy. Thanks Taylor!

Christie was able to send a technician out over the weekend on very short notice to fix the issue. The technician was nice, professional, showed me what the issue was, fixed it and gave us advice on how to avoid the issue in the future. Would highly recommend Christie Cooling and Heating to anyone.

I used Christie's services for the first time today, and I couldn't have been more pleased. I felt very comfortable having the service people in my home. They were a professional, efficient, and knowledgeable. They went above and beyond and even fixed unexpected problems. I recommend them without reservation.