HVAC reviews in Acton, Massachusetts
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Taylor and his team are terrific. Very thorough and careful, and it's clear they know what they're doing. I previously had a service contract with HomeServe, and cancelled because Christie Cooling and Heating are much better!
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Absolutely love working with Christie Cooling and Heating. My furnace has been acting up recently and Taylor and the team have been lifesavers. They are extremely responsive, punctual, cost effective and always able to help! I would highly recommend Christie Cooling and Heating to anyone who needs help with their HVAC systems!
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My heat went out on a Sunday night. I called Christie Heating and Taylor answered! He stepped me through getting my heat back on. We scheduled an appointment and he came out and serviced my furnace. Where do you get service like that?? Taylor is friendly, easy to talk with, and really knows his stuff. I'm lucky to have found him. If you want an honest, friendly, high quality heating/cooling company, look no further.
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Taylor was professional, competent, and friendly. He got the job done efficiently and without any issues. I will call Christie Cooling and Heating again for any future issues, and would recommend to friends and family.
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My friend recommended Christie Cooling and Heating and sent me their phone number while my natural gas heater did not work. I callled and Taylor quickly connected with me with some simple questions about the machine info. Then he came with another Technician to check the heater. They quickly defined the issue and changed parts. And the heater works again. No doubt they know how to fix the problem. Their response and action are very quick and efficient. Service is very good, and they are very nice. If any friends need services or repairs for heating and cooling systems, will strongly recommend them.
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I had a very disappointing experience with this HVAC company. In July, their technician performed a coil cleaning on my system. About a month later, my AC unit began freezing up. After investigating, I discovered that the Schrader valve service port caps had been left off the valves. When I contacted the company, they refused to fix the problem and left me with the issue unresolved. Leaving Schrader valve service port caps off has led to refrigerant leaks and serious system damage — a basic but critical oversight. While the caps primary purpose is to prevent dirt and moisture entering the system, leaving the caps off can cause refrigerant leaks as well, especially on older systems. This experience shows a lack of care for both the equipment and the customer, especially that they noted my system is old. I would not recommend this company to anyone looking for reliable and responsible HVAC service.
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Taylor installed full central AC in my house (Acton, MA) which didn't have ductwork. The work barely made any mess, no sheetrock fixes or paint repair. Great service, professional, and I can't believe we waited this long to have it done.
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Taylor took my call, provided me honest, professional guidance and quote for an AC repair and was able to come by the same day to resolve. You don’t find my companies that can do that lately, so really appreciate the reasonable prices, honest and speedy work. Christie’s will be my go-to company moving forward for my heating and cooling needs. Highly recommended!
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Excellent service
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Jay, called and made sure blower is taken care off.
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All good, very satisfied.
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Jim on time, professional, and very responsive/friendly
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Very prompt and professional
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Does not get better than what Pinnacle HVAC provides
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Expertise HVAC service! Friendly, efficient, and reliable.
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They were in it! So fast and responsive. Highly recommend!
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Great local company with knowledgeable and courteous staff. Would suggest them for any HVAC work.
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Service and installation is excellent at Pinnacle. I really depend on them! Communication is excellent too.
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Great team! Very efficient, knowledgeable and reasonably priced! Good to know we still have good honest service companies around! Highly recommend!!!
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Have been using Jay and his team for 10 years at multiple residences. Most importantly they have always done great work, but also have always been extremely professional and one of the few repair technicians that is always on time. I cannot recommend them enough!
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After a miscommunication, Jay reached out and apologized for A completely unintentional miss of documentation in the busy season. He prioritized getting our estimate completed and followed up promptly! We truly appreciate having a great partnership with providers and his response means a lot! He noticed some issues with our system no other companies had and gave us down to earth advice and estimates.