Constraction reviews in Agawam, Massachusetts

Overall, our experience with Servpro was a positive one. We had a laundry valve leak that flooded part of our first floor and down to the basement. Carlos and Gian were exceptional; professional, knowledgeable, kind and patient with us every step of the process. They took the time to explain their procedures and answered all of our questions. Thank you for all your hard work, we appreciate you.

Every single employee was extremely courteous and careful with our belongings. We appreciate the timely response at the beginning of the job and the Special kudos to Jorge and Dean for showing up in the middle of the night. Everyone treated my belongings as if they were their own, being very thorough and careful. Jesse took over this job and handled everything in a timely and precise manner and we are very appreciative to you all.

I was very happy with the service that Servepro did in our home. Dean and George were excellent in their knowledge and their skills removing damaged material and replacing with temporary material to make it safe in the home. I would recommend them to anyone who has water damage in their home

Unfortunately this is a tale of 2 companies. We had a flood in February that kept us out of our house for 6 months. The night of the flood we called ServPro and they came out first thing the next morning and put in dehumidifiers and helped dry things out. After that they also did a great job with removing any damaged items like the cabinets, carpet and flooring that needed to be removed. They were unwilling to remove some flooring though due to what I understood as getting burned previously due to unknown asbestos even though it was tested, but that's understandable.
Then came the mold remediation which is where all the problems started. The crew doing that work did not cover up anything in the house when spraying the encapsulant so they destroyed many items including: thermostat, toilet, tub surround, tub (luckily it was able to be refinished), entry door, multiple inside doors, multiple windows, my sons bed frame, my shop vac and the washing machine has it on it. This would probably have not been a problem except for the fact that the company would not even answer me for any type of compensation for the items for months. I was told in March that I'd be reimbursed for the cost of my thermostat, but that never happened. I was also told that I had signed a contract saying that the work was done to satisfaction and there were no damages, but they were not able to provide that paperwork when I asked. They said I had signed it in February when the work was done in March. The only communication from the company about reimbursement was essentially a contract that wouldn't allow me to voice my issues online or verbally and to just take the money for the damaged thermostat.
Be cautious when using this company. Make sure you check all you belongings before signing off on anything and make sure you watch them closely to make sure things are done properly.

I initially left a good review, but now I am unhappy with the service I received. I had a kitchen fire and they barely cleaned anything and instead smudged soot around my ceiling and took everything out of my cabinets. They also left a long strip of untouched soot across my wall. After hiring a painter, he did a better job cleaning it up in a hour with magic eraser. They kept my carpets hostage for over a month when they said they would clean them and return them within 2 weeks. They left tape all over my walls and punctured it with staples that were never removed. Finally they refused to get rid of my burnt microwave for me at first until I questioned them why they would not if they were a cleanup company. I am understanding that fire damage is hard to clean and never expected it to be spotless when the job was done, but there was barely an attempt made.

Will and Carlos provided top notch service with cleaning, pack out and demolition of my basement. Will was especially helpful and kind in all my dealings with him. He was great at keeping me informed as to the status of the job and he worked around my schedule. They were both courteous, friendly and respectful.

Dean and Will did a fantastic job cleaning up and taking apart our basement and somehow managed to keep a stressed-out homeowner calm. They treated our house and belongings with great care. The crew that assisted them were very kind and professional. I can't thank Deb and Jesse enough for the work they did behind the scenes. As much as I hope to never need their services again, I would hire them in a heartbeat!

I recently was in need of mold remediation after a finished basement flooded when my water heater burst. I cant say enough how fortunate I feel that I chose Servo Pro. Their team., CARLOS; WILL; DEAN; and JESSE ROGERS were exceptional re; the mold removal process. They were polite, explained any questions, reliable, and took great measures to protect the rest of my home from mold exposure. Their work was meticulous and completed quicker than expected. I felt comfortable with the team working in my home even when I was at work. Jesse went above and beyond with customer service, he was always accessible as project manager to answer any questions and he and his team ( CARLOS WILL & DEAN) explained everything through the process. Their knowledge of their craft was incredible. Their work was exceptional. I would use servepro again and request same team if needed. Dealing with a home emergency is so stressful, they truly took away a lot of it. I recommend them to anyone in need of a service provided by servepro. With great appreciation, TRACY HOUT.

Raphael, Dean and Conner were the best! They did a great job and were so friendly, I was happy to have them in my home for a week. They played with my dog and took care of all the work. Highly recommend them.

Outstanding experience from beginning to end. The appointment process was smooth, communication was excellent, and the technician arrived exactly on schedule. They worked efficiently while paying close attention to detail during the dryer vent cleaning. A large amount of lint and debris was removed from the system, which immediately improved airflow and dryer performance. The technician explained the importance of regular maintenance and provided helpful tips for keeping the system working safely and efficiently. Everything was completed professionally, and the work area was spotless afterward. The pricing was fair for the quality of service provided, and I would absolutely use this service again in the future.

I hired CLE Dryer Vent Cleaning Services Agawam, Ma for air duct inspection and mold removal and mold remediation services after a minor leak issue. Scott was extremely professional and knowledgeable. He began with a dryer vent inspection and provided comprehensive dryer vent services. Their vent cleaners ensured everything was properly cleared and safe. The furnace cleaning and ac cleaning service improved overall air quality right away. CLE Dryer Vent Cleaning Services Agawam, Ma clearly stated their services are about ventilation system performance—not drying clothes faster. Their mold cleaning process was detailed and reassuring. I’m very satisfied with the service and results.

My interaction with this company was excellent. When fixing the air conditioner, Eddie was competent and effective. The airflow was significantly improved by their subsequent thorough cleaning and appropriate maintenance of the air ducts. I felt at ease after the thorough mold assessment, and the mold cleaning was done with care. Everything about the service was easy and stress-free. For anyone in need of dependable HVAC service, I heartily suggest this company.

For air duct cleaning services, I heartily suggest this company. During the air duct maintenance procedure, Roman was meticulous and professional. Additionally, they cleaned and remedied the mold, which greatly relieved my family. Before departing, the crew made sure everything was immaculate out of consideration for my house. The airflow and cleanliness have significantly improved. They obviously take pride in what they do. This company is a reliable business that consistently produces high-quality outcomes. Without a doubt, I'll use them once more in the future.

Paul arrived to clean our ducts and vents. He was on time, very professional and kind. He made sure he answered all of our questions, was thorough with every room and vent. Before he left he made sure to cover every step he went through in cleaning to ensure our ducts were squeaky clean. Such a great experience from New England Air duct cleaning service and Dryer vent cleaning of MA.

Outstanding is Mac Air Duct & Chimney Inspection Limited! They performed an excellent job when I hired them to clean my chimney and air ducts. John, their technician, was thorough and professional throughout the air duct examination. The airflow in my house was also enhanced by their speedy air duct repair. A few small flaws were found during the chimney inspection, and these were expertly repaired. Their user-friendly system made booking simple, and their service in Agawam was effective. For dependable chimney and air duct services, I heartily suggest New England Company—they really produce excellent results!

I had an excellent experience with New England Air Duct Cleaning Service and Dryer Vent Cleaning of MA! Vince, the technician, was professional, knowledgeable, and thorough in cleaning my air ducts and dryer vent. He arrived on time, explained the entire process, and made sure everything was cleaned efficiently. After the service, I immediately noticed fresher air and improved airflow in my home.

Vince also inspected my furnace and provided helpful maintenance tips to keep my system running smoothly. The scheduling process was easy, and the pricing was fair for the level of service provided. It’s hard to find reliable companies, but this one truly stands out with its expertise and professionalism.

If you’re in Agawam, MA, and need dryer duct cleaning, furnace cleaning, or air vent cleaning, I highly recommend them. Exceptional service from start to finish!

From beginning to end, New England Air Duct Cleaning Service and Dryer Vent Cleaning of Massachusetts delivered an exceptional experience. By lowering dust and allergens, their air duct cleaning service significantly enhanced the quality of the air inside my home. In order to improve dryer efficiency and lower the risk of a fire, the dryer vent was thoroughly cleaned. In order to spot possible problems before they became expensive repairs, they also provided a thorough HVAC system inspection. No debris was left behind after their meticulous vent cleaning services. I valued their expert approach to duct cleaning, which got rid of bacteria and smells. I heartily endorse them to anyone seeking the best possible air quality enhancement!

I hired New England Air Duct Cleaning & Dryer Vent Cleaning of MA, and I couldn’t be happier with their service! Callum and his team were punctual and professional, thoroughly inspecting our chimney and cleaning out the dryer vent. They explained the process in detail and answered all my questions, which gave me peace of mind. Our dryer is now running much more efficiently, and the chimney is spotless. It’s great to have a team you can trust for both chimney inspections and air duct cleaning in MA. Highly recommend their services for anyone looking for quality work at a fair price. They even shared tips on maintaining my system. I’m impressed with their knowledge and dedication to customer satisfaction. If you need dryer vent cleaning or a chimney inspection in MA, Callum’s team is the best choice!

I recently had New England Air Duct Cleaning Service and Dryer Vent Cleaning of MA clean my air ducts, dryer vent, and furnace in Agawam, and I could be more impressed! Benjamin, the technician, was on time, professional, and extremely thorough. He took the time to walk me through each step of the process and made sure I understood the importance of regular cleaning.

The difference in air quality was noticeable immediately, and my dryer is now running much more efficiently. Benjamin removed years of dust and lint buildup, and I feel so much better knowing my furnace and dryer are running safely and at peak performance.

The service was top-notch, and Benjamin’s expertise really stood out. If you're in Agawam or surrounding areas, New England Air Duct Cleaning is the way to go. Fair pricing, excellent service, and Benjamin's attention to detail make them a must-call for your home’s needs! Highly recommend!

If you need dryer vent cleaning or air duct cleaning, just call New England Air duct cleaning service and Dryer vent cleaning of MA in Agawam, Massachusetts! Jimmy the technician did an amazing job with both. He thoroughly inspected the dryer vent, performed a dryer vent cleaning, and fixed some issues with the dryer vent repair. The service was quick and affordable, and now my dryer runs smoothly. I noticed an improvement in my indoor air quality too after the air duct cleaning. Thank you for your excellent service.

I had an amazing experience with New England Air duct cleaning and Dryer vent cleaning service in Agawam. Gibson served as my technician, and he was very professional and effective. He began with a complete inspection of the chimney and clearly stated all the results. Next, he proceeded to clean our dryer vent and air ducts—areas we have overlooked for years. I observed an instant enhancement in the airflow and quality of the indoor air. They also exceeded expectations by inspecting our attic insulation, which was found to be quite old. He provided us with sincere, practical advice without any coercion. We decided to upgrade, and I've already observed an improvement in our heating efficiency. The service was tidy, polite, and comprehensive. I strongly endorse this company to anyone in Agawam seeking dependable, comprehensive home upkeep. Be sure to request Gibson—he's experienced, courteous, and values his craftsmanship