HVAC reviews in Berlin, Massachusetts

I woke up to a chilly morning with my furnace not functioning properly. I contacted Full Spectrum Heating & Air Conditioning. They offered to send someone out the same day if I agreed to overtime, or I could wait two days. Given the cold weather, I chose the overtime option. The receptionist mentioned they would do their best to fit me into their schedule. Around 12:45 PM, I received a call that Howard was on his way. He arrived shortly after and quickly diagnosed the issue. It turned out I had a faulty module. Since the furnace was over 28 years old, I was a bit worried. Howard called to check if they had a replacement part, and fortunately, they did. A driver delivered it within just 10 minutes. Howard finished the repairs in about an hour. I'm really pleased with the service from Full Spectrum Heating & Air Conditioning and Howard.

The technician was very polite and knowledgeable. My AC wasn’t cooling properly, but he quickly figured out that the capacitor needed replacement. After swapping out the faulty part, my unit was back up and running smoothly. He also cleaned the outdoor unit and checked everything thoroughly. He mentioned that the motor bearings were starting to make some noise, which is common for an older unit, and suggested I consider budgeting for a new AC in the future. I’m really pleased it was such a simple fix, and my home is comfortable again. I will definitely reach out again when I need AC service.

our ac stopped working out of nowhere and maxwell was truly fantastic, fitting us in for a same day appointment! we have little ones at home and it meant a lot to see how much they cared. luckily, the repair was easy and ryan got our cool air running again that day, even while we waited for a new part. when the part arrived, howard installed it fast and ryan checked our vents to make sure everything was good. everyone was so friendly and efficient. we'll definitely call full spectrum heating & air conditioning again if we need help. highly recommend!

i called for furnace repair in berlin and was very impressed with how professional and fast the service was. from the first quote to getting the furnace fixed, everything was finished in less than a week. devin came out and did the repair in just one day. he even put in a new blower housing, fixed all the necessary lines, and set me up with a smart thermostat—all in just a few hours. after using the furnace for a while, it still works perfectly. it really looks like they use high quality parts and do great work.

I had a fantastic experience with Full Spectrum Heating & Air Conditioning for my furnace repair needs. I always request their services through my home warranty because they consistently take care of my heating units across my properties. They have always been reliable and have never tried to upsell me on unnecessary repairs, unlike some other companies. Whenever my home warranty suggests other service providers, I make it a point to ask for them. I couldn’t be more pleased, especially as I’m buying a new house—I feel confident knowing my furnace will be in great hands!

Ryan really helped us out when our heater stopped working and we had to use portable heaters. After trying a few other companies without any luck, Ryan came by and took care of everything. He spent a couple of days fixing the problems left by a previous technician and made sure everything was working right. Thanks to Ryan, our heat was finally back on and running smoothly. If you need heater repair, Ryan is the person to call!

I'm truly grateful for the excellent furnace repair service I received. The technician, let's call him Howard, is a standout in his field. He was the first to effectively fix the issue with my furnace, which had stopped producing heat. In just about an hour, he had my unit working perfectly. I was particularly impressed by the superior quality of Howard's repair work and the reasonable pricing. Furthermore, he was very honest and didn't recommend any services that weren't needed. There's no question that for any future furnace repairs, these guys will be my first call.

We recently had a new furnace and air conditioning system installed by Full Spectrum Heating & Air Conditioning and were extremely happy with the whole process. Ryan was professional, knowledgeable, patient, and always on time during the quoting process. He gave us several equipment options and took the time to answer all our questions before we agreed to move forward. The price wasn’t the lowest, but it was very reasonable and the quality of service made us feel confident in our choice. On installation day, Brent and his helper arrived right when they said they would and finished the HVAC install in just half a day. They worked efficiently, kept everything tidy, and even made it easier for us to access the furnace and move around in our crawlspace. Ryan also helped register the equipment, file our rebate paperwork, and set up the new thermostat. Overall, we are extremely happy and would recommend this company to anyone who needs a trustworthy and high-quality HVAC service.

i can't say enough good things about full spectrum heating & air conditioning. my furnace stopped working and another place told me i needed a whole new system for a huge amount of money, or else i would have no heat during the cold Berlin winter. ryan from the team was great to work with. he let me know they could repair my furnace quickly and at a fair price. their work was top notch and they were very professional and prompt. they really cared about getting our heat back on fast and scheduled us right away. i've told my friends, family, and neighbors about them, and i won't use anyone else for furnace repairs. highly recommend, five stars.

our furnace stopped working just as it was getting really cold. we called for heater repair and they were able to send someone out the same day. ryan came to take a look and tried to fix it, even though my husband had already tried and made things a bit messy. after a quick call, howard came out later that evening to help. howard worked for over an hour because of the extra mess, but he got our heater running again. they charged a fair price for both labor and parts. we know we’ll need a new furnace soon, and we definitely plan to call them again for the installation.

We had Ryan and his team come out to replace our old, moldy AC system and install brand new ductwork. From start to finish, they were extremely professional and provided top-notch service. The pricing was the best we found after calling several other HVAC companies in the area. The whole process was quick, and the communication from both the technicians and the office staff was excellent—everyone was friendly and helpful. Not only did they install a new air conditioning system, but they also added air purification systems to both the new and older units for much less than what other companies quoted, and that even included the new ductwork. Their warranty is great, and the peace of mind I get from signing up for their maintenance plan is priceless. Now I don’t have to worry about our heating or cooling, even during those chilly Massachusetts winters and humid summers—our home’s air feels fresh and clean year-round. If you want reliable HVAC service, I definitely recommend giving Ryan and his crew a call. They truly are the best around!

full spectrum heating & air conditioning has definitely earned my trust. our air conditioning and boiler systems were over 20 years old and needed replacement. ryan came out to our home in berlin and gave us a fair and clear estimate for the hvac work. after the new boiler was installed, i noticed some unusual noises. brent came by, listened to the system, and even arranged for the manufacturer representatives to check it out. they all agreed the boiler should be replaced. the manufacturer covered the new unit, and the company didn’t charge us anything for the extra labor. the team was very professional, respectful, and always took the time to answer my questions. they also made sure to leave everything neat and tidy after finishing the job.

The cost was fantastic and the installation was even better than I expected. As a property manager, I encounter more than the usual number of furnace repair problems. I would absolutely suggest this team. Besides replacing my old furnace, they resolved some long-standing duct issues and installed a top-notch filter box. When I noticed an issue with the positioning of my new furnace, Maxwell, Ryan, and Devin were quick to address it to my satisfaction. I've dealt with more meticulous furnace repairers, but I've also had to pay more than double for essentially the same work. So far, this team has provided the best combination of quality and affordability for my needs in Berlin.

Found Full Spectrum Heating & Air Conditioning through a Google search, and I must say, they're absolutely fantastic. Had some trouble with my old furnace back in the day and they came out right away. They provided me with several options to fix my old unit, as well as suggestions for a new one, without any pressure either way. Since my furnace was as old as my house, I knew a replacement was inevitable. Decided to go ahead with a new system, and the work done by ryan was top-notch. He ensured everything was clean and thoroughly explained all the work that was done. Should I ever need any furnace repair work in the future, I'd definitely call on them again. I also use their bi-yearly maintenance and cleaning services, which are included in the 12-year parts and labor warranty of the system. All in all, can't recommend these guys enough. They're truly a top-tier furnace repair company.

Devin and Ryan were the installers who came to set up our new furnace system. They took the time to answer all our questions and made sure we felt comfortable throughout the process. Their professionalism during the installation ensured everything went smoothly. They even stayed to check that we were happy with the furnace's heat and the new thermostat's performance. Both of them were outstanding! Before leaving, they made sure everything was clean and tidy. We're very pleased with the service we received and the entire team that helped us with our furnace installation. Great service, great team!

maxwell is an outstanding technician and really knows his stuff when it comes to furnace repair. he is friendly, patient, and takes the time to explain what he's doing while working on the furnace and AC. even though scheduling appointments can sometimes be a challenge, his positive attitude and dedication to quality work make a big difference. i really appreciate how much care he puts into every job, and i don't think you could find a more skilled or fair technician. Full Spectrum Heating & Air Conditioning did a great job.

we highly recommend Full Spectrum Heating & Air Conditioning for anyone who needs furnace repairs or upgrades. devin really knows his stuff when it comes to fixing furnaces and always does a great job. when we built our new home, devin took care of installing all our heating systems, including four zones and a furnace for our garage. the whole process was smooth and stress-free. it's great knowing our furnace was installed by someone we trust. if you want honest, high quality furnace repair, this is the company to call.

Title: Outstanding HVAC Service and Quality Review: I am very happy with the service I received from this HVAC company in Berlin. Their team provided prompt and accurate proposals, and their pricing for high-quality heat pumps, gas furnaces, and central air conditioning systems was the best I found. The new systems they installed work perfectly, featuring advanced variable speed air handlers, efficient compressors, and a modulating gas furnace for maximum comfort. The latest HVAC technology has made my home much quieter and more comfortable. The installation was quick and completed right on schedule, including the replacement ductwork. Howard and Devin, who handled the job, were friendly and professional throughout the process, which made everything easy and stress-free. After finishing the installation, they cleaned up thoroughly and left my home spotless. I highly recommend this company for anyone in Berlin looking for excellent HVAC services, fair pricing, and top-quality equipment. Their professionalism and attention to detail truly stand out. If you need reliable heating and cooling solutions, this is the team to call!

We recently had a heater installed in our garage. We reached out for help because they had done such a fantastic job when we needed to replace our old furnace at home. As expected, they did an excellent job this time as well, and the pricing was very fair. The team was reliable and efficient. We also needed to replace our 20-year-old furnace, and they came through for us. The service was outstanding, and the prices were very reasonable. Within a week of our initial contact with Ryan, we had a brand new, highly efficient furnace set up. You can't beat the level of service provided by this team. As senior citizens living in Berlin, we appreciate how far they traveled without trying to take advantage of us, which is truly commendable. The installation crew, Devin and Maxwell, were not only very efficient but also knowledgeable, thorough, and courteous. We highly recommend their services for heater repair and installation.

Outstanding service! My husband and I have relied on this company in Berlin for furnace repair and heating needs, and we highly recommend them. When we first moved into our home, we had some trouble with our furnace. Howard came over, quickly fixed the problem, and took the time to explain how the furnace worked and showed us some basic troubleshooting tips. As first-time furnace owners, this was extremely helpful! More recently, our heating system was not working properly. Even though it was an older unit, Howard provided a temporary fix to keep us comfortable until a replacement could be installed. When the new furnace arrived, they made sure to install it carefully and left our place clean.

Devin, Howard, and Maxwell fixed my heater and set up a new high-efficiency filter, air purifier, humidifier, and two smart thermostats. They finished the repair and installation in just one day and did a fantastic job. The team was professional, polite, and took the time to explain how everything works, answering all my questions. The sales consultant was also really helpful, going over all my options and giving me a quick quote. I got the estimate one day and had my heater up and running the next. The whole experience with Full Spectrum Heating & Air Conditioning was much better than dealing with bigger companies!