Plumbing reviews in Boston, Massachusetts

I had an exceptional experience with this company during the repairs. I cannot thank them enough for all their hard work and exceptional customer service. I highly recommend them. Above and beyond!

I wish there was 0 stars. I don't know how people give 5 star for this company. Total waste of money, just to change a shower knob I spent $650 and $300 for membership( 10% off on service, which the tech said it was lie from the company). The tech Francis was very rude and was very keen only on money. He bought a shower knob for $16 and charged me $50 and $600 for his service. I called the company and said to change the tech. I called twice and so far not one person called me back. Don't waste your money this company. Waste of money and time.

The review is for the company itself. They are just a call center and contract out work to local plumbers. The quality and communication level depends on which plumber you happen to receive. Once they hand off your job to a plumber they don't do anything but collect the bill. My plumber happened to be late and they couldn't do anything to let me know where he was. Despite promising that I would get a text 30min before he was coming. They also charge a service fee on top of the fee for the work.
They do actually answer the phone when you call, and if you happen to get a good plumber it's might be worth it, hence the 2 stars.

The office staff is a joy to work with! Ken and the team did an outstanding job. They conducted a thorough inspection of our home and installed a new shut-off for the back outside faucet. I would recommend their work to anyone!

Recommend Goodin Plumbing Repairs. Their serviceman was pleasant, professional and did a fantastic job installing the sub pump in our basement. He was careful and diligent in his services and left the working area very neat and clean. I am very grateful.

Goodin Plumbing Repairs plumbers came to my home to check on a drainage problem we had. They were very professional and explained different options I had to solve my problem and the charges associated. I didn't feel pressured at all and am glad that they took their time to explain things. Will definitely call them again.

Wonderful. Goodin Plumbing Repairs repaired a sewage pipe that had been damaged from tree roots. The technicians were very friendly and professional. They executed repair work flawlessly and left the work site without any mess. They gave us great price for work that they performed. I would recommend Goodin Plumbing Repairs to my neighbors and friends.

The best service I could have had, 100% recommended this company. I am really happy with the quality of work they have done in my home. Responsible, friendly, punctual people and with very good prices. Thank you Goodin Plumbing Repairs for your services and for helping me give my wife the kitchen of her dreams. Nice job.

I decided to call Goodin Plumbing Repairs and thankfully, their technician, came and told me that two of the toilets needed minor tank rebuilt. He fixed the issue with the toilet and the overuse of water. Very satisfied with what they did and their price was very good. Highly recommend this company.

Within 45 minutes, my persistent leak was expertly fixed, and everything was left spotless. Highly recommended!

After a quick call, the plumber arrived within an hour and got straight to work. He efficiently installed the new faucet, ensuring no mess was left behind. Everything works perfectly, and I appreciated his professionalism and attention to detail throughout the process.

We were impressed with the plumber's efficiency in installing our sump pump. He arrived promptly and completed the job in just over an hour. His attention to detail and friendly demeanor made the experience stress-free. Our basement feels much more secure now, and we couldn't be happier.

Fixed my water heater swiftly and efficiently. Highly recommend their expertise!

The new shower was installed flawlessly, and the plumber completed the job in just under an hour. Highly efficient!

I need my leaky garbage disposal swapped out for the same model I already purchased. The website advertises "get a free quote today". I call and the woman Gina says she's only the answering service, the next person who calls me can give me a quote. Steve calls me. He says he's only an office worker and I have to pay $70 for someone to come out to give me a quote, but it's Saturday and I have to wait until Monday, because if I want someone to give me a quote on Sunday, it's another $150. Don't expect a free quote today

Their expertise transformed my kitchen with a flawless installation.

Flawless installation with impressive attention to detail. Highly recommend!

Flawless installation! The plumber's expertise turned a daunting task into a breeze.

Fixed my leak in under an hour, and everything's working perfectly now. Highly recommend!

The plumber transformed our bathroom with a flawless toilet installation, finishing the job in just over an hour. Impressive!