Home Services reviews in Burlington, Massachusetts

I decided to try a new carpet cleaning company and was really happy with the results. Superb Burlington Carpet Cleaning did the job themselves, with Francis and another team member handling everything. They were very polite and made sure to protect the corners of my walls so the hoses wouldn’t cause any damage. My berber carpet was very dirty, but they made it look almost new again. After everything dried, I noticed one area looked a little uneven, and they came back right away to fix it. I was really satisfied with how everything turned out. There were no hidden charges or upselling like you sometimes see with bigger companies. I definitely recommend this company for anyone needing a good carpet cleaning.

I couldn’t be more satisfied with the service from Superb Burlington Carpet Cleaning. I worked directly with Francis, who was extremely friendly and went out of his way to help us. He cleaned my mother's wall-to-wall carpets and area rugs, which had gotten really dirty from wheelchair use and nurses and staff constantly walking through her place. The transformation was amazing—the carpets look almost brand new, and my mom was able to walk on them right after he finished since they dried so quickly. My mom keeps talking about how pleasant Francis was, and he even followed up with me to be sure we were completely happy with the results. As someone who has used many carpet cleaning companies through my work as an interior designer, I can honestly say this was my best experience. I will definitely use them again for carpet cleaning needs.

I called on a Saturday to get a quote for carpet cleaning, and I was happy when someone actually picked up the phone right away. I thought I would have to leave a message since it was the weekend, but that wasn’t the case. Carson gave me a very fair quote over the phone and let me know he could be at my place in just 30 minutes. He showed up right on time and quickly got started with the carpet and upholstery cleaning. My young son was really curious about what was happening, and Carson was very patient and friendly, answering all his questions. The whole cleaning process took less than an hour, and my carpets and couches looked refreshed and bright again. The service was excellent from start to finish. I highly recommend Superb Burlington Carpet Cleaning for any carpet, mattress, or upholstery cleaning needs!

I can’t recommend this carpet cleaning service enough! I’m extremely particular about how clean I like my home, especially when it comes to carpets and floors. When I called to schedule a carpet cleaning, Francis was very understanding about my high standards. I was able to explain exactly what I wanted done, from deep cleaning the carpets and area rugs to wiping down baseboards and making sure all the high-traffic spots were spotless. They really can handle any cleaning need you have—besides carpets, they also offer upholstery and curtain cleaning, and they even clean out air ducts. Their pricing is hourly, but I was amazed at how quickly and thoroughly they worked. If you like things cleaned a certain way, you just have to let them know and they’re happy to follow your preferences. I was so impressed that I set up regular weekly cleanings, plus a monthly deep carpet clean. Even their standard service leaves my carpets looking and smelling fresh every time. It’s great that they have multiple teams, and you can request your favorite crew for each visit. We especially enjoyed having Kaleb and Carson work on our carpets—they really paid attention to detail. Francis, who manages the scheduling, is always professional and friendly, and it’s super convenient to text and let them know what I need done each week. They always send reminders about appointments and let me know when the team is on the way. If you notice something you’d like done differently during the cleaning, you can just send a quick text to Francis, and they’ll make sure it’s taken care of right away. Paying is simple—just keep a card on file and you’re charged for the hours worked. You can also switch out your payment method anytime. Although the deep carpet cleans can take a bit longer than a regular cleaning, they’re always super efficient and never waste time. My whole house is usually finished in under two hours, and if it’s just a regular carpet clean, it’s often closer to one hour. A full deep clean, including kitchen appliances and window glass, takes a few hours but is totally worth it. You can also ask Francis to focus on just certain rooms or areas if you want. If you want your carpets cleaned right, look no further! This is the best service I’ve ever used, and I’ll be a loyal customer for years to come.

i'm really impressed with Superb Burlington Carpet Cleaning and would definitely recommend them to anyone needing carpet cleaning. ricky did a fantastic job on our couch and carpet. even though he had to cancel my first appointment because of an emergency, he was so thoughtful and added some extra services for free, which i thought was very generous. he was friendly, easy to talk to, and made the whole process simple. i'll definitely use their carpet cleaning service again.

I recently had a fantastic experience with Superb Burlington Carpet Cleaning and wanted to share my thoughts. After struggling with a bigger carpet cleaning company that kept rescheduling and made things stressful, my realtor suggested I reach out here instead. From the moment I spoke with Ricky, I felt at ease—he was friendly and really knew everything about carpets and cleaning. He took the time to explain my options and made sure I felt informed, not pressured. Ricky and his team were quick and efficient, making sure my carpets were cleaned and fresh in my new home much faster than I expected, especially since it was a busy time of year. The technician, Mike, who did the actual cleaning, was also super polite, hard-working, and paid great attention to detail. I truly appreciate the level of professionalism and speedy service. My home feels so much more comfortable now, and I couldn’t be happier with the entire process. Highly recommended for anyone looking for top-quality carpet cleaning!

what you need to know: kaleb is honest, very knowledgeable (especially with pet stains and odors), friendly, and always on time. he quickly looked over my carpet and explained all my choices for carpet cleaning and treatment, not just the ones his own company offers. when i decided it made more sense to get a new carpet instead of cleaning the old one, he even helped me carry the old carpet out to the trash and didn’t accept any payment at all. because of how professional and helpful he was, i’ll definitely use his carpet cleaning service again and recommend him to friends and family. detailed experience: our cat was secretly using the carpet as a litter box, so when we finally figured out where the smell was coming from, i called for a professional carpet cleaning. kaleb called before arriving, showed up right on time, and was very polite and easy to talk to. he knew a lot about pet stains and explained that while he could clean the carpet, it would probably only fix the problem for a little while. he even suggested another specialized rug cleaning place that could soak the carpet, but explained that the worn areas and traffic stains wouldn’t really improve because the fibers were too damaged. kaleb said the smartest option was to replace the carpet instead of spending a lot of money trying to clean it. i asked what he would do in my situation, and he honestly said he would get a new carpet, which made sense to me. he helped move the old carpet to the dumpster and wouldn’t take any money, even though i offered to pay him for his time and help. overall, it was a great experience with a trustworthy and skilled carpet cleaning expert. i’ll definitely call him again when my new carpet needs cleaning, and i’ll tell others about his service.

We had a great experience getting our carpets and area rugs cleaned, along with the tile and grout in our kitchen. The team was very friendly, helpful, and seemed to really know what they were doing. They showed up right on time and took extra care to protect our floors, rugs, and furniture while working. There was a spot on the carpet that came back after the first cleaning, but Kaleb quickly scheduled a follow-up visit. He arrived early, found the spot right away, and went over the entire carpet again, giving special attention to the stain. Everything was handled smoothly and professionally, with no excuses. We’re really pleased we chose this company and would definitely recommend them to anyone looking for quality carpet cleaning.

here’s my updated review for carpet cleaning. francis did an amazing job on my carpets, which were looking pretty rough. i’m really happy with how clean everything turned out and plan to book again. i won’t wait so long between cleanings next time! ricky and carson were polite, efficient, and handled my carpets perfectly, even with two dogs and two cats in the house. they worked fast and left everything fresh. in the past, i tried another cleaning service but the results weren’t good—i probably could have done it better myself. this is my second time using superb burlington carpet cleaning, and i’m very satisfied. i’ll keep coming back!

After moving into our new place in Burlington, we realized the carpets in all 7 rooms, 2 sets of stairs, and the hallway hadn’t been touched in years. The carpets were old and had a lot of tough stains – we weren’t even sure what caused most of them. Carson from Superb Burlington Carpet Cleaning came by to do an in-home estimate. He really took the time to check every carpeted area and looked closely at each major stain to figure out the best way to clean them. The quote he gave us was very fair, so we decided to go ahead. When it was time for the cleaning, Carson showed up right on schedule and got straight to work. He was very respectful and put a lot of effort into every room. The results were better than we hoped for – the carpets looked and smelled fresh, and most of the stains came out. Even the toughest spots that didn’t come out completely were much lighter than before. Everything was dry and ready to use right after the cleaning, and the final price was exactly what we were quoted, with no surprise charges. We’re very happy with the results and would recommend Superb Burlington Carpet Cleaning to anyone in Burlington needing their carpets cleaned. Great job!

I recently had my carpets cleaned by Superb Burlington Carpet Cleaning. Carson arrived right on time and explained the cleaning process to me, letting me know exactly what to expect and how great my carpets would look when finished. This helped me feel confident about the whole thing. When I booked, I asked if the cleaner could help move some furniture, and Carson confirmed they would take care of it, which they did without any issues. The process was smooth from start to finish, and the team was professional, friendly, and always on schedule. The carpets look fantastic! I’ll definitely use this company again and would happily recommend their carpet cleaning services to others.

I have used several carpet cleaning services in the past, but none have matched the results I got from Superb Burlington Carpet Cleaning. The other companies I tried often left my carpets too wet, and they would take over a day to dry. With this company, my carpets were dry in just a few hours, which was so convenient. Kaleb and Carson showed up right on schedule, were very professional, and took time to check what my carpets needed before starting. They did an excellent job cleaning and sanitizing all my carpets, making them look and feel fresh. I was especially impressed when they cleaned my light-colored sofa—the difference was incredible, and I could really see how much cleaner it was as they worked. They even helped me out with a little surprise I found on the floor, and handled everything with care and understanding. I usually don’t write reviews, but I am so happy with the service that I had to share my experience. This team really goes above and beyond to make sure everything is spotless. I am extremely satisfied and highly recommend their carpet cleaning services!

the phone number on the google profile goes to someone that doesn't work their anymore.

I’ve been a customer for years and they always do a fantastic job. I’m so pleased with their work and reliability.

They left my house sparkling! Very professional, kind, and they use excellent products. During my busy weeks, I can always count on KV!

Keila and her crew do a great job. They are very thorough, with great attention to detail. My house looks beautiful when they are done!

I once called the KV Cleaning team for a deep cleaning of my new house and the result was simply incredible, they left everything beautiful and convinced me to keep my cleaning routine with them. I highly recommend it!

Highly recommend very professional great crew Job always done perfect first time.
Seems to have time for little extras if you need. Good communication in verifying appointments. Very thankful to have them.

KV cleaning services has been cleaning my house for 10 years. The house is always immaculate after they come and I appreciate the deep bathroom and kitchen clean as well as vacuum and dusting!!

The service team at KV Cleaning provide me a sparkling clean home on an ongoing basis. Customer Service is excellent. I have recommended to many friends.

I have used KV cleaning services at my home for over 7 years. I am completely happy with the services they provide. Keila is great and I would highly recommend using this company, do not hesitate to use this service, you will not regret it!