House Cleaning reviews in Cambridge, Massachusetts

I am very displeased with the unprofessional conduct of this carpet cleaning company. My 18-year-old daughter needed her carpet cleaned due to her Emotional Support Animal having accidents. The company quoted a regular cleaning price of $79.99 initially, but upon arrival, the cleaner Ben recommended deep cleaning to eliminate the dog smell, which would cost $250. Due to financial constraints, I declined the deep cleaning offer and requested basic cleaning. The company called back, offering to do it for $150. We had to turn down the offer again. The cleaner left without notifying my daughter and did not return. She looked outside and noticed that the car had disappeared after he told her he would phone his office. Despite several attempts to contact the company, they failed to respond satisfactorily and hung up when I requested to speak to the supervisor directly. As a result of the company's unprofessionalism, my daughter missed lunch and went hungry while waiting for the cleaner. She removed everything she could from her room in preparation. It appears that the company's practice is to provide a low initial price, then try to demand more money upon arrival and leave the job without saying anything if refused. It is essential to be cautious and do thorough research before hiring such companies. It makes me wonder about the other reviews.

i was very happy with my carpet cleaning appointment! tracy and brayden arrived right on time and got started quickly. tracy was knowledgeable and friendly when answering all my questions about the quote, the cleaning steps, and the bill. the cleaning took about two hours for deep cleaning my two bedrooms, living room, some stairs, and a three-seat couch. it could have been faster, but they took extra care getting stains out of my couch. both were professional and worked great together. brayden also helped me set up the appointment and was really helpful with all my questions. this was my first time using same day carpet cleaning ma, and i will definitely call them again. i highly recommend their service.

I just wanted to share my appreciation for the exceptional and top-notch service I've received from Same Day Carpet Cleaning MA. I am more than just satisfied and would highly recommend them for their budget-friendly prices and expert services. My office carpets have never been as spotless as they are now. I've tried numerous cleaning services in the past, but what I experienced with this team was truly remarkable. Not only was the service fast and efficient, but it was also cost-effective. Thank you, Same Day Carpet Cleaning MA! The service from Tracy and Brayden was beyond belief.

brayden from Same Day Carpet Cleaning MA was awesome! at first, my fiancé and i weren’t sure what to expect with getting our carpets cleaned, but brayden explained everything really well. he was patient and even let us move our furniture and put down some sheets to help keep things tidy. overall, i love how clean our carpets look now, and i’m sure my allergies will be much better. i look forward to having brayden help us again in the future. if you need your carpets cleaned and want someone who does a great job with excellent customer service, brayden is the one for you!

I recently had my carpets and recliners cleaned, and I am very happy with the service. I was worried that my well-used beige recliners were beyond saving, but Brayden's skill and dedication made them look almost brand new. The mysterious spots on the carpet vanished completely, and now the place has a fresh scent! He was right when he said that once I try his services, I won't want anyone else for my carpet cleaning. The prices were reasonable, and the cleaning exceeded my expectations. I highly recommend this service for your carpet and furniture cleaning needs!

Same Day Carpet Cleaning MA has been taking care of our carpets in Cambridge for over twenty years. Their team is always professional, shows up right on time, and does a great job. They use top-quality cleaning products and are excellent at getting out tough stains. We highly recommend their carpet cleaning service.

we love same day carpet cleaning ma. we've had them clean our carpets three times and every time our carpets come back looking great. we even had a carpet fixed by brayden and it looked brand new. they always get back to us quickly and the prices are fair. if there's ever anything extra that needs doing, they call first so there are no surprise charges. the best thing is they handle both pickup and delivery, so we never have to take the carpets anywhere. i highly recommend them. they're very professional and easy to work with in cambridge.

We have had wonderful experiences with a carpet cleaning service. Our rugs were covered in dog stains, and I had attempted to clean them using a soil extractor, but they still didn’t look great. I finally took them to a professional for cleaning, and I am absolutely thrilled with how they turned out. My rugs look brand new and are gorgeous! I barely recognized them. I’ve now included yearly carpet cleaning in my budget because of how fantastic they look! I highly recommend this service; their process is impressive, and the final results are definitely worth it!

I've had a great experience with Same Day Carpet Cleaning MA so far. I used to get my carpets cleaned in Richmond, but the last company I tried there gave me a really bad experience and it took forever to sort things out. So, I was nervous to try another carpet cleaning company in Cambridge. However, Brayden really changed my mind. He came to pick up my carpets himself and went over them with me to make sure everything could be cleaned properly and up to their high standards. There was no deposit needed and hardly any paperwork. In less than two weeks, the carpets were ready and Brayden dropped them off at my house, even texting me since I wasn’t home. Tracy also cleaned our home recently and wow, everything was spotless! She cleaned areas I wouldn’t have even thought needed cleaning. She spent a lot of time on our first deep cleaning, and the price was very reasonable. I’m so glad I found this company and will keep using their carpet cleaning services. I recommend them to anyone in Cambridge looking for a great cleaning experience.

Absolutely amazing! This is exactly how carpet cleaning services should be run. I had been getting frustrated with other companies—either no one would call me back, or it was impossible to find an appointment that fit around my work and family schedule. Then I found Same Day Carpet Cleaning MA, and their simple online booking system made it easy for me to pick a time after work on a weekday. They even had several weekend options available, which was super helpful. I was able to set up a carpet cleaning for the very next week. On the day of my appointment, Brayden called me about 20 minutes before arrival to let me know he was on his way and would be there exactly at my scheduled time. Sure enough, he arrived right at 6pm. Brayden and his assistant were very friendly and thoughtful—they even checked if it was okay to park in my driveway and made sure my cat wouldn’t slip outside while they worked. They got started right away and spent a lot of time making sure my carpets and couch were spotless and well taken care of. After finishing, Brayden went above and beyond by cleaning up thoroughly and clearly explaining how to let everything dry and how to maintain my carpets in the future. I’m thrilled with how clean everything looks and with the whole experience! I will definitely use this service again and recommend them to anyone looking for reliable carpet cleaning.

Tracy was our carpet technician, and arrived right on time. She was very professional and took care of cleaning our carpets before we moved into our new place in Cambridge. The carpets looked fantastic afterward! The price was very reasonable for cleaning three bedrooms. I also asked last minute if they could clean some tile, and they were able to fit us in quickly. Brayden handled the tile cleaning and did a great job—he even cleaned the shower tiles! He was also on time and very professional. The whole experience with Same Day Carpet Cleaning MA was excellent.

I spoke with Brayden, who was very friendly and quick to respond. He asked me to send a photo of my Oriental rug so he could take a look before cleaning. Brayden immediately knew a lot about my rug and assured me he could remove my dog's urine stains and odor for a fair price. I was amazed at how completely the urine smell was gone after the cleaning. Brayden also took the time to explain the best way to care for and clean rugs. I’m completely satisfied with the service! Plus, with my sense of smell being extra strong right now, I can say for sure that the rug is truly fresh and clean.

i usually give 5-star reviews, but this time i really have to say the carpet cleaning service was fantastic. tracy came out to my basement in cambridge after i had a messy water spill from an old water tank. the carpets were soaked and had a strong odor, but tracy responded quickly and answered all my questions right away. she used powerful, commercial-grade equipment to make sure the carpets were cleaned thoroughly, not missing any spots. unlike other times when i had to ask cleaners to go over areas or move furniture, tracy took care of everything without me saying a word. if you need your carpets cleaned, especially after a tough job like mine, you’ll be in great hands. you won’t regret it!

The service I received was excellent from start to finish. I got quick replies and it was easy to set up an appointment for carpet cleaning. Tracy came to give me a quote, and the prices were fair for the amount of work needed. I asked if the cleaning could be done the same day, and Tracy was able to fit me in right away. The results were fantastic! There was a stubborn red stain on my light-colored carpet that had been there for months, and it came out completely. Other dark spots are also gone. Tracy even left me a bottle of stain remover for future use on any small spills. Overall, I am very happy with the service. If you need carpet cleaning or have tough stains, I definitely recommend Same Day Carpet Cleaning MA.

Tracy and Brayden were both very professional and friendly! They came prepared to clean the carpets in my five-bedroom house in Cambridge, expecting a tough job, but were happy to see the carpets were in great shape. Even though the cleaning was easier than expected, they paid close attention to detail and worked carefully, making sure every part of the carpet, including all the tricky corners, was spotless. Tracy and Brayden explained everything clearly, especially about a stubborn stain, and gave me helpful advice. They took their time and made the whole experience comfortable, treating me more like a friend or family member. As a first-time homeowner, I really appreciated how happy they were for me. I would definitely recommend this company for carpet, upholstery, and tile cleaning. Just like their website says, there were no hidden charges and the price I was quoted over the phone was exactly what I paid. Wonderful service—highly recommend!

I always turn to Same Day Carpet Cleaning MA for my carpet cleaning needs. As a busy mom in Cambridge, I once accidentally spilled two half gallons of milk down our carpeted basement stairs. Tracy came out quickly and tackled the huge mess right away. The cleaning products used are safe for both our kids and our dogs, and they completely got rid of the odor. I was so relieved that we didn’t have to replace the carpet. Tracy has also helped us with many pet accidents and even managed to remove brown eyeshadow that got all over our tan carpet in the playroom. Last time, we decided to add carpet protectant during the cleaning, and it really paid off. When I recently found two dried dog vomit stains, I used the spot cleaner provided and the stains disappeared instantly. I’m really glad we chose to get the protectant! I’ve been thoroughly impressed with the service and highly recommend using them for anyone needing carpet cleaning in Cambridge.

I had an excellent experience with Same Day Carpet Cleaning MA! I called in the morning and was able to book a same-day appointment for the afternoon. Brayden reached out ahead of time to let me know he was on his way, and arrived right on schedule. He was professional, friendly, communicated clearly, and worked efficiently to get my carpets looking fresh and clean. It's rare to find such an honest team that also offers top-notch service at a great price. I will absolutely use them again for any future carpet or upholstery cleaning needs and highly recommend their services to anyone in Cambridge!

We have our carpets cleaned regularly in our older, three-story home and are always impressed by the results. The team is very professional and skilled, using top-notch equipment to bring our carpets back to life. After each cleaning, the carpets look refreshed and almost like new, which has saved us from having to replace them. Tracy, who came to do the work, was friendly and thorough, making sure every area was spotless. We also appreciate the fair and affordable prices, especially since we are on a fixed income. The results always meet our expectations and we feel like we get great value every time. Highly recommend for anyone looking for quality carpet cleaning!

my 6 foot x 6 foot carpeted area really needed deep cleaning, especially the old white carpet on the stairs and hallway. after 22 years of use and just a cleaning every couple of years, it was looking rough. tracy did a fantastic job making the carpets look almost brand new again! the difference is amazing. they also cleaned the whole house, and while the tile floors weren't quite spotless, the carpets and rugs were fresh and soft. they always arrive on time, are super friendly, and really care about their work. i love that they even helped me organize a bit, which made my space feel so much calmer and peaceful. the clean environment helps me relax and breathe easier. i would definitely recommend them to anyone who needs their carpets cleaned in ma. i’m so happy with the results!

i can’t say enough good things about same day carpet cleaning ma! my old carpets were looking really worn out and matted, but after their cleaning, they looked almost brand new. they managed to remove some tough stains and made the high traffic areas blend in perfectly with the rest of the carpet. tracy and brayden, the two technicians who came, were super professional and really friendly. we got a great price, and they even gave us a military discount, which was much appreciated. they cleaned the entire house in about an hour and a half, which was really fast. i would absolutely recommend this company to anyone in cambridge who needs their carpets cleaned. if we hadn’t moved, i’d keep using their service for sure!

I couldn’t recommend Same Day Carpet Cleaning MA enough. The staff answering the phones are always friendly, and I appreciated the helpful call and text reminders about my carpet cleaning appointments. Paying was really easy, with options for cash, check, or card, either over the phone or with the device the technician brought on the day of service. We were fortunate to have Brayden come by to clean our couches, pillows, and the carpeted staircase a couple times. He arrived right on time, communicated clearly, and was very respectful of our home. He took care to notice and treat any stains, especially since we have pets and young kids, and even vacuumed up hard-to-get pine needles from the area. The extra attention to detail really stood out. I’ve told several friends and family about how great the carpet cleaning service was, and I definitely plan to schedule more cleanings for our carpets, upholstery, and even hardwood floors in the future.