Reviews of local pros in Cambridge, Massachusetts
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you can trust that all services rendered will be top-notch. this time around, Trenton was my hvac technician. he responded to all my inquiries with expertise. Hunter was just as well-informed when it came to replacing my hvac vents in Cambridge.
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When trenton visited to inspect my ac, he did an excellent job. He gave me an easy to understand explanation of the ac issue, indicating that the control board had to be swapped out. trenton answered all my inquiries and offered me a fair price for his service. Kudos to trenton and Hunter & Sons AC & Cooling in cambridge for such a fantastic job! ????
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Hunter consistently demonstrates professionalism and courtesy in his work. His understanding of the AC repair business is truly remarkable, and if there's something he doesn't know, he doesn't hesitate to find out. Our strong endorsement of this AC repair and heating service in Cambridge is largely due to him.
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my elderly mother had trouble with her 13-year-old furnace, which unexpectedly switched off on a chilly Sunday morning. she found it challenging to find someone who could assist her as many furnace repair services were unavailable. she needed to find someone who could potentially assist her. i therefore reached out to a furnace repair company for their help. they were accessible and sent jude and his team to help her out. my mother informed me that they were very courteous and empathetic, without any pressure, and they conversed with her throughout the process. i'm relieved they were able to help and left my mother feeling satisfied.
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Trenton was incredibly helpful. He took the time to meticulously tour the Cambridge property with me and tested every joint on our HVAC system. His thorough examination and clear explanations allowed me to fully grasp the situation. Thanks to his comprehensive approach and transparent communication, we managed to identify and understand some of the HVAC system's issues.
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Trenton and Hunter were absolutely incredible! They exhibited the utmost professionalism. Trenton provided a detailed explanation of the AC repair job at hand and then carried out the work flawlessly and promptly. Their customer service was outstanding from beginning to end.
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I requested some AC repair parts from this team, and was met with speedy, courteous assistance. I found myself needing additional parts and was again provided with the same swift service. This has been an exceptional team to engage with. I wouldn't hesitate for a moment to request their services again! I appreciate their rapid delivery of AC parts to us here in Cambridge in the height of summer. Thanks to Jude, Trenton, and Hunter for being so prompt.
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jude came to my place and provided a detailed explanation of my heater situation. he patiently walked me through my options for a heater replacement, addressing all my concerns and queries in a sincere and professional way. he presented a price quote that was incomparable to the three other services i had approached. his professionalism certainly set him apart. indeed, this is vital when dealing with a major home investment. trenton, hunter, and jude arrived promptly and worked cohesively to replace my heater unit. observing them work in unison was a sight to behold. i was particularly impressed by their attention to detail, such as taking the initiative to replace my external condenser pad and resoldering my ac lines with the correct solder. trenton was particularly attentive and considered my energy bill worries, making suitable adjustments to my new unit. in fact, there were numerous other things they did during the installation service that went above and beyond. for instance, they demonstrated their specialist knowledge by optimising the size of my air intake for greater efficiency. i now have a sense of comfort and gratitude with my new, more efficient heater. the service was exceptional and i appreciate their hard work.
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We were absolutely delighted with the service provided by this HVAC repair company. They were able to accommodate us in their schedule on the same day we contacted them. They quickly got in touch to let us know they were on their way to our location in Cambridge. Their team, including Hunter, Jude, and Trenton, were punctual, friendly, and epitomized utmost professionalism. They kept the lines of communication open with us throughout the entire HVAC repair process. Should we require their services in the future, we will definitely not hesitate to call on them again.
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My old furnace, after almost three decades of service, finally required some attention. I initially reached out to a well-known company in Cambridge, hoping they would fix the issue. However, their technician, who seemed more interested in selling me a brand new HVAC system than addressing the problem at hand. He claimed that my furnace was too old and they wouldn't be able to source the necessary parts. I later found the said parts on a Carrier parts website, which was a bit frustrating. They then suggested a full replacement for a whopping $7k, which seemed excessive to me. I was put off by their approach, which felt more like a sales pitch than a repair service. I then decided to contact Hunter & Sons AC & Cooling. Their technician, jude, came over and assessed the situation. He was forthcoming about the required parts and informed me they could indeed fix my furnace. He gave me a quote of $3900 for a new system, pointing out that the cost of parts and labor for the repairs would cross $3k. This made the decision quite easy for me. Jude was knowledgeable, honest, and it felt like he was more interested in providing me with the information I needed to make an informed decision, rather than selling me a new system. The installation team, led by trenton, came today. They were punctual, courteous, friendly, and professional. I was thoroughly impressed with their work and would highly recommend this company to anyone in need of HVAC services. I know who I'll be calling for any future needs.
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we've been loyal customers of hunter & sons ac & cooling for a span of over 30 years, and we've never had a single bad experience with them, not even once. the most recent interaction we had was an emergency furnace repair situation where the control board broke down. trenton, one of their technicians, was at our place in no time, just three hours after our call. although the part needed to be ordered, it was done so promptly and was ready to be installed by 9:30 the following morning. our furnace was back up and running, and to our surprise, the final cost was significantly lower than the initial quote. you can always count on hunter & sons ac & cooling. they've proven time and again that they are trustworthy and dependable. their longevity in the business speaks for itself; if they weren't providing top-notch service, they would have folded a long time ago, especially considering the influx of new, less reliable services popping up. to succeed in this field, fairness and honesty are a must, and hunter & sons ac & cooling has these qualities in spades. although the process of filtering out the subpar services may take a bit longer these days due to the sheer number of new companies, my advice is to stick with this tried and tested company. trust me, you won't regret it. our family has been in this area since the 1850s, and we know a thing or two about who to trust.
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trenton gave us a call back outside of regular working hours to assist with our queries regarding our thermostat and generously offered to drop by if we required further assistance. this bloke was extremely pleasant, eloquent, patient, and well-versed in the subject, and he took the time to thoroughly explain the features of our newly installed Trane heat pump's thermostat! the installation process went off without a hitch. we're over the moon with the improved HVAC comfort in our home and it's comforting to know that Hunter & Sons AC & Cooling is readily available to assist us with the technology and maintain this valuable addition to our home. absolute top-notch service, expertise, and quality from these pros!
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Trenton from Hunter & Sons AC & Cooling came over on a Saturday to fix a minor glitch (a faulty switch) in our system. He ensured that the AC ran for at least 20 minutes to verify that all parts were operating perfectly. I cannot endorse these guys strongly enough! They're incredibly professional, friendly, and just overall amazing people! I've been recommending them to all my friends and family in Cambridge. They're top-notch in every aspect!
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Trenton showed up today for our yearly fall upkeep on our HVAC system, performing an outstanding job with Hunter & Sons AC & Cooling. He swapped out our UV bulb and also enlightened us on the prospects of stepping up to cutting-edge technology eventually, should we choose to do that. We greatly value Trenton's competence and his scrupulous precision!
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Working with Hunter & Sons AC & Cooling has been a fantastic experience. hunter swung by our place multiple times, tweaking the proposal for our ductless mini-split heat pump to guarantee it was the perfect fit for our place. trenton was a great help with dealing with the permit process in our town. jude, and the rest of the install team, were incredibly professional, managing all parts of the project with lots of attention and innovation -- it was evident that they were providing us with the same level of service they would offer to their own families.
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I have relied on HVAC services several times for my clients' homes. In my profession, we often require replacements for furnaces, water heaters, and occasionally central air units. The team I work with is highly efficient and very professional. Their pricing is quite competitive as well. I have been very pleased with all the work they have completed for my projects. When it comes to service, they are always ready to tackle the job and consistently meet our deadlines. I highly recommend their services!
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The team were simply exceptional. I had been dealing with some zoning issues with my AC system, leading to a chilly lower floor and an overheated upper level. They not only efficiently solved the problem, but their pricing was also fair and affordable, which is quite a rarity these days. Trenton, who first came over to identify the problem, was incredibly friendly, honest, and knowledgeable. Jude and Hunter, who carried out the repair work, were equally skilled and amiable, and they completed the task in a reasonable timeframe. From the moment they arrived, they got straight to work, not wasting a minute to rack up billable hours. This just further solidified their integrity, dependability, and credibility in my eyes. I wholeheartedly give them a 10/10 rating and wouldn't hesitate to recommend this crew to anyone experiencing issues with their AC system. I will definitely be calling on them for any future AC-related problems.
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Our previous home had an old boiler that was 53 years old. After we bought the house, we tried a different service for the first repair, but we were not impressed with their quality or prices. So, we reached out to a reliable HVAC service for our next repair, and now they’re on our speed dial. We recently moved into a 35-year-old house and contacted them to replace the air conditioners and heat pumps. The team is always professional, friendly, and clean. I would gladly recommend this HVAC service and would use them again without hesitation.
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Hunter & Sons AC & Cooling is truly outstanding. They provided an estimate that was practically half of what others were asking. Their punctuality was commendable as they arrived exactly when they said they would. I was particularly astounded by the meticulousness of Trenton while installing our new air conditioning unit. He did not take any shortcuts. For all my AC repair and maintenance needs, I wouldn't consider any other company. These folks are just incredible.
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I'm absolutely thrilled with the new HVAC system installed by Hunter & Sons AC & Cooling. They provided a premium quality HVAC unit at a more affordable cost compared to their rivals. During the preliminary assessment, they detected problems from the original installation, including incorrect duct size and subpar ventilation issues. Trenton and his team rectified these issues during the installation process. They included these corrections in the initial estimate, allowing us to decide if we wanted them fixed to avoid future problems and save money. They exceeded expectations throughout the entire installation process. Hunter was extremely knowledgeable and did an excellent job training us on all the features of our new energy-efficient unit. The comfort level in our Cambridge home has dramatically improved. I strongly recommend considering them for your HVAC needs.
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We bought our heat pump from Hunter & Sons AC & Cooling eight years ago. This visit was for regular upkeep. Trenton really impressed us with his politeness and expertise. He took the time to understand and clarify everything. (Our system was in fantastic condition.) We're so thankful that Hunter & Sons AC & Cooling is available in Cambridge and they've been an amazing company to work with. Much appreciation to the team!