Reviews of local pros in Cambridge, Massachusetts

We are thrilled with our choice to have a new furnace and central air system installed in our home. The job was quite extensive: they transitioned us from oil to propane, managed all the coordination with the propane supplier, updated and added new ductwork throughout the house, removed the old oil tank, installed new thermostats, and set up a new central air conditioning system. Hunter was honest, experienced, and practical during the initial proposal, making it clear that this was the best decision for us. Out of the three estimates we received, this option stood out. One company incorrectly informed us that central air was impossible in our home unless we upgraded our electrical system and provided an outrageous quote. The second company offered a similar price, but upon further investigation, we discovered that the equipment they proposed was not as high-quality as what we were getting here. The entire installation took four days, and the team was incredibly courteous, professional, and knowledgeable. They clearly take pride in their work. Trenton kept us informed throughout the process, providing options for thermostat placement, even though it meant extra effort for him. When he spotted an old electrical wire connected to the furnace, he advised us it would take more time to replace, but he wanted to ensure everything was safe. Thanks to Jude's prior roofing experience, we were able to vent the furnace through the roof efficiently. Once the job was finished, they explained every aspect of the new systems, put everything back in order, and cleaned up the areas they worked in. We highly recommend this service for their excellent equipment, fair pricing, strong work ethic, and outstanding customer service!

Our home just underwent a transition from baseboard electric heating to gas by a professional furnace repair service, and we're extremely satisfied with the high standard of service we received. First and foremost, the owner, Trenton, provided suggestions that were tailored to our actual needs, including upgrading our current central air system rather than opting for a complete replacement. This approach, which was vastly different from the quotations we received from other firms, was clearly demonstrated from our initial contact, and throughout the installation process, they strived to minimize our downtime without functioning A/C. Secondly, I'd like to commend the quality of their work. As a service industry professional, I was taken aback by their meticulous attention to detail. The installation is not just fully operational but beautifully executed, from the gas and flue plumbing to the sheet metal work. This kind of quality craftsmanship truly sets them apart in the furnace repair industry - they clearly take pride in their work. Finally, their professionalism was top-notch. They arrived at our home in Cambridge as scheduled, completed the work within the promised timeline, and the job was done at the agreed price. The furnace repair service may be new in town, but Trenton and his team, including Jude and Hunter, have been collaborating for many years and recently decided to pool their skills to create a 'dream team'. If you're considering using their service, I hope this review aids in your decision making. I don't usually write reviews, but this team deserves recognition, and I hope this helps them grow their business! ***Update*** A major component of our AC unit failed recently. I spoke with Trenton early last week, and they had to order a part under warranty. Jude and Hunter from the furnace repair team were at our Cambridge home later that week and resolved the issue in just a few hours. The technicians were highly knowledgeable and took the time to explain the discovered issues to me. My heartfelt thanks to Trenton, Jude, and Hunter!

I replaced my old gas furnace and installed central air a couple of years ago. Everyone I've interacted with at Hunter & Sons AC & Cooling has been professional and a joy to deal with. I had a minor issue with my furnace circuit board close to the end of my warranty, and Jude came out to resolve it quickly. Since then, everything has been working perfectly. I also signed up for the spring and fall maintenance, and I'm excited for the visits to ensure my system is running at peak efficiency. As a small business owner, I truly appreciate great customer service. Having skilled team members like Jude, who are knowledgeable and seem to enjoy their work, is a significant advantage.

The technician was very knowledgeable and offered great options for the placement of our ductless unit. He was quick to respond and addressed all our questions after the onsite consultation. The installation team, made up of Trenton and Jude, did an excellent job installing our two-head ductless heat pump. They maintained a professional standard and left the area clean. I would absolutely invite them back for any future installations if we need more units. I highly recommend Hunter & Sons AC & Cooling to anyone in Cambridge looking for heating and cooling solutions.

Trenton and his partner did a fantastic job rerouting our ducts. They arrived quickly and finished the work in just one day and an afternoon! Very professional, friendly, and knowledgeable. I would recommend Trenton to anyone needing duct rerouting! As an update, I called Trenton again to check on my furnace, and he resolved the issue super fast! His expertise really shines through. After some time, we noticed that the air conditioning and heating weren't reaching one side of our upstairs. This meant we were using space heaters in the winter and fans all summer while the first floor's system worked hard to keep the upstairs as comfortable as possible.

The new ventilated ceiling works wonders; air circulation has improved drastically!

Absolutely thrilled with the swift and professional duct installation—cool air flows perfectly throughout the house!

Excellent service

Great communication throughout the entire process. From scheduling to completion, they kept us informed. The heating installation was seamless, and we're very happy with the results. Highly professional.

Heating And Air Conditioning provided excellent service. The technician was professional, quick, and extremely polite. He fixed our furnace problem and ensured everything was running efficiently. I appreciated the fast response and fair pricing. I will definitely use Heating And Air Conditioning for all future heating needs. Highly recommended.

Feeling the cool air was a relief after they expertly installed our new AC. The team was efficient, arriving a bit earlier than expected, and their professionalism was evident throughout. They answered all our questions and ensured everything was perfectly set up. Highly recommended!