Constraction reviews in Chicopee, Massachusetts
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We've been using Unwin Overhead doors for a very long time. It's so refreshing to deal with a company that stands by their service and their products. They return calls promptly, arrive promptly and aren't satisfied until you're satisfied. You can't ask for more than that, I highly recommend them!
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Marty showed up the next day to install my new jackshaft openers. He did a great job and left the garage in a better state than when he arrived. Monica was very helpful during the quoting and scheduling process. Thanks to everyone at Unwin for the great work.
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Been having a sensor issue for about a month or two, had been a regular customer with another overhead door business and each time they “repaired” the door the problems came back. Decided to try my luck with Unwin this time and I’m so glad I did! Marty not only fixed the original problem but also did a complete inspection / lubrication of the doors. Was truly a pleasure seeing Marty go above and beyond what he was called out to look at. I will only be calling Unwin from now on!
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I would highly recommend unwin doors. Marty installed 2 garage doors at my home. He was very professional and very nice. He answered all my questions and explained everything to me . The price was very reasonable and the work was done in a timely manner.
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I’m so happy to have found Unwin overhead doors to help me figure out why my garage door was no longer working. It ended up being an electrical issue and not even a garage door problem, but they did everything they could to help me problem solve and figure out my next steps. He replaced the lock on the door that a locksmith had previously removed. As a major plus he also didn’t judge my very messy garage, and gave me a new garage door opener battery too. Super helpful and will definitely call again when I’m ready to replace my old garage door.
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Called on Monday made appointment for same week which was a holiday week. Marty was right on time examined the door had to call store for correct size seal .Continued to work while waiting even on a cold rainy day.Part was here in about 10 min job completed in less than an hour. Marty very pleasant and friendly had him come in to take the chill out till truck warmed up. By the way he loves cats he just adopted 3 kittens from a co worker.Great person all the way around
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I am so pleased that I selected Unwin to replace my deteriorating old wooden, very heavy door. I was nervous because I knew the work area was challenging. And I was so pleasantly surprised by how gracious and acommodating Greg and Tim were. They worked quickly and carefully. Answered my questions with patience and kindness toward my nievity. The door is beautiful and the job was done, and yet I was asked if there was anything else they could to help like move heavy items. And they attached a rope to help me pull the door down. Special extra touches that I greatly appreciate. I made the right choice when I contrated with Unwin Overhead Doors! Thank you!
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Marty came a little early and we were running an errand. While we were awzy he took his measurements and called me to say he was in my driveway. When we arrived home he came back with the spring he needed. He's so pleasant to talk to. He installed the new spring, and programmed the door and made sure everything was working properly. Thanks Marty. A job well done. Unwin Overhead Doors was a win win for us!!
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This company is amazing. I phoned in the morning to hopefully get an appointment for the next day and instead I had an appointment the same day in the afternoon. Marty was the service tech that fixed my overhead door and was right on time, got the job done perfectly and the price was very competitive. I woud highly recommend this company and always call them again.
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Amazing! I called them on Monday. They were at my place within 24 hours. I will definitely use them again. Marty is the best!!! He knows his job extremely well, and professional. Thanks for your excellent work!
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Unwin Overhead Doors provided excellent customer service. It started by answering their phone and offered same day service if they had the parts. They called me back in less than 30 minutes and said they could be at my home in 2 hours. Marty, the technician called before coming and arrived on time. He finished the job in the time that I was quoted and explained how the door panel worked. He even recoded my garage door openers and changed my light bulb. Now that is going above and beyond. I would definitely recommend Unwin.
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This is my first experience with Unwin Overrhead Doors. My phone call inquiry was immediately answered by Nick and servicing scheduled promptly. Marty came to my home to replace a faulty garage keypad and also to do a general inspection of my system. He was a pleasure to work with. He was meticulous in looking over all of the system parts, showed and explained to me which ones needed repairing or replacing and did so expertly. I would highly recommend him and his company if you need any type of work done on your garage door operating system.
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The technician was prompt for his estimate inspection and was very polite. A replacement appointment was scheduled and Marty arrived promptly and began his replacement process. In a short time, the new door was installed, the old door was loaded for disposal and the worksite was left spotless. Thank you VERY much Marty. Thank you VERY much Unwin Overhead Door. Extremely professional and high quality service!! Highly recommended!!
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I was having issues with an older garage door opener both raising and lowering my garage door. Within a couple of days after contacting Unwin, a technician came to my home to examine the door opener, chain, cables, etc. The technician found a few issues and had resolved the issues within a couple of hours. Unwin's pricing for the repair also seemed reasonable. Overall, I am very pleased with the service. It has been 2 months since the repair work and the door has continued to operate flawlessly.
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I had a cable snap on a very old wooden garage door this week. I called UNWIN bc they came highly recommended to get the door working again. Marty, the technician that came out, was amazing. He was very professional and quite personable. Marty knows his job and does it with excellence. You can tell he loves his job. He came in and took a look around at the problem areas that caused the cable to snap. He had a solution instantly. With my beloved Jeep inside, he exercised great caution. Which was greatly appreciated. I felt at ease within minutes. He was extremely efficient and explained everything as he repaired the door and replaced parts. It was such a relief that he had the door working with ease in very little time. I was very impressed with his knowledge and ability. I highly recommend this company. Thank you Marty!!
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Marty showed up right at 8:15 to start the job and did a fantastic job changing out my worn out garage door opener for a new one including fixing some worn out garage parts as well. The entire process from first call to final payment is very smooth and everyone was very helpful with no questions. I would highly recommend Unwin for any garage door project you have.
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When I called the Unwin company , the girl was very polite. Explained my situation with my garage doors. She scheduled Marty for the following morning. He arrived early, was very knowledgeable. Explained what he was going to do. The whole unit needed to be replaced.
He came back the next morning & installed a new unit. He did a great job! Explained everything that was done , was very thorough. Would definitely recommend this company . -
I had an urgent situation with my overhead door when one of the springs popped, causing the door to shut down completely. Our corporate team was trying to get quotes, but this was an emergency, and we needed the door fixed quickly. Finally, these guys responded to our quote inquiry, and I have to say, they were awesome!
They knew exactly what needed to be done and got right to work. Remarkably, they completed the job in under an hour! I highly recommend giving these guys a call. They are true professionals and provide the best customer service you could expect from a business that genuinely cares about your needs. -
We were having a difficult time with our keypad given how old it was. We called this afternoon to set up an appt and the guy was here 10 minutes later and had everything we needed replaced and reprogrammed and was done within 15 minutes tops. Appreciate the speedy response and how well the job was done. Will definitely be using Unwin for all of our garage needs from here on out.
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Great service! A tech came out the same day I called for service and fixed my garage door!
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Great company! Arrived early and completed job quickly. Our technician Tyler was pleasant and very knowledgeable. Another garage door was also in need of repair so he informed us of that and saved us from having to call again or risk injury due to cables that were not connected properly. Would recommend highly!