HVAC reviews in Clinton, Massachusetts
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I called when my heat went out and they arrived within 40 minutes and quickly got it up and running.
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Had an emergency with my heating system, called and Mike showed up within a half hour and made the repairs and was a true professional the entire time he was here. Thanks Mike!
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Whitney is the absolute best 😎
Always receive service with a friendly smile, courteous and knowledgeable technicians. -
I'm new to oil heat ,this year I e paid around 1,000$ for oil with service being great.until the one time I had to get assistance and once I got approved it was just total attitude rushing me off the phone with no answer to my question.i will not be recommending them to anyone.lesson learned if your not paying cash you don't matter
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I went away for the night not realizing I was out of oil. I came home to a cold house and immediately called Whitney’s emergency line. In LESS than an hour the gentleman was at my house and my heat was back on!
THANK YOU!!! -
When our heat went out they were very responsive and helpful over the phone. They had a technician over to fix the problem within a few hours. Can't recommend them enough.
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I was referred to this company by another plumber and was told that they do great work I honestly could not tell you if they do great work or not because they refuse to call me back on two separate days I called got a receptionist was promised a call to schedule work to be done and never got a call back this company clearly is too busy to provide good service if you are looking for good service I would recommend looking for a company that wants it.
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They where able to schedule an appointment with me quickly and got the job done for less money than I was expecting to pay. Would certainly recommend to anyone in or around Clinton.
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During the recent cold blast we had frozen pipes and a faulty boiler. The Whitney team showed up quickly and helped turn a potential nightmare into a major relief. Thanks guys!
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Well I'm a brand new landlord and my tenant let me know that the heat was not working, so I was very concerned being that this is the coldest weather we have had this winter. I was referred to Whitney Brothers by 2 people and I called them first thing in the morning on the emergence number and they picked right up and told me they were not sure but they would do the best they could. Well at 8:27 am they called me from the building they were already there. What a relief they did a great job and by 11:00 or so the heat was working great. You really couldn't possibly ask for anything better. Obviously I have no problem referring them. Sandi Manteiga :)
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Quick, courteous service. Our friendly technician Tim came out the same day we called and made a quick repair to our central air unit with a capacitor stocked in his truck.
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Always exceptional service! They isolated a pressure problem with the boiler and fixed it quickly and efficiently. I highly recommend Whitney Brothers!
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Got put on a list for a plumbing job. No return phone calls. Called multiple times and they said they would get to it. When they finally showed up, they didn't have the tool necessary to open a a shower drain. Said they'd have to order it, never came back or returned my phone calls. Months later, no word. Poor service all around.
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Barry and his employees are prompt, reliable, and professional. A+ on communication as well. Great company. I highly recommend them for furnace service and repair.
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I woke up this morning to a frigid house. I went and checked oil tank,. It read 1/4 tank but upon tapping tank I knew tank was empty and gauge was hung up. Called Whitney's and explained my situation. It's below zero out there today and my wife is ill. They arrived a couple hours later , filled and fired up the boiler.
Fantastic group of people at Whitneys. Responsive in the crunch !!
Thank you for a well run , responsive business -
Good workers, great service quality work. Just some of the guys have absolutely NO CONSIDERATION WITH regard to TRASHING YOUR FLOORS, or even attempting or offering to give it a quick clean up. They're being paid well they should at least make an effort to clean up after all heat does run in the winter and they should realize the mess they're making walking in and out of the house.
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I've been a client for 18 years. Everyone, from receptionist, technicians and Barry himself, have attended to our needs, with professionalism, excellent knowledge, amazing speed and a friendly, kind nature.
I'd be lost without them, they are a true blessing. -
I rate them 5 stars, because I experienced issues with another local company (without naming names) that told us we needed a new gas valve for our furnace. I was skeptical after doing some online research so I asked Whitney to come out and get a second opinion. Good thing I went with my gut because I finally got a technician that wasn't clueless. Whitney's technician came out and took the time to diagnose the problem correctly and actually listen to our concerns. The technician saved us hundreds of wasted dollars. And he also gave us some advice on a separate water issue that saved us more money. He replaced a control panel on the furnace and they were always prompt when I called them. I highly recommend them for their prompt service and their expertise in diagnosing the problem correctly.
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I have a small HVAC/Appliance business in Fitchburg and received a call from an elderly man in Clinton today regarding his central air suddenly not working. I explained to the man he was out of our service area and he explained to me that he was almost 80yo and disabled. Keep in mind, we are in the middle of our first 5 day heat wave here in Massachusetts. I asked if he had called anyone else and replied that he had. I told him I would also try and find someone to help him. I called Whitney's and spoke with Tom, and he explained they only service those who use them for an oil company. I explained the elderly gentleman's situation and he agreed to get someone out there. If I could give this company more than 5 stars I would! A huge shoutout to Whitney's for caring for those in their community! Well done!
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HUGE shout-out to Whitney Oil. We decided the week of our siding job that we needed a Mini-split installed and needed it done right away so they didn't have to cut holes the new siding and Cam worked his magic to get it all done. Smooth process, very helpful!
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I brought a combination heating and hot water system to replace the aging system in a condo I recently purchased. Barry Whitney examined the utility room and sent me a proposal with a variety of options.
The team came in and installed everything in just a few hours and left the area neat and clean.
However, it turned out that the installer had made an erroneous connection, so when I turned up the downstairs thermostat, the upstairs radiators also heated up.
Barry was very responsive and sent someone over three times. The third time was the charm as the tech figured out what the original mistake was and corrected it. Since then, the system has functioned perfectly.
Good job, solid customer service, with very responsive follow up until the problem was corrected to my satisfaction.
It's easy to deliver good service during a basic installation. Barry could have made up some BS story that it was a problem with the way the pipes were configured and left me high and dry, but he keep on the problem until it was solved.
P.S. A year or so later, the boiler started acting up. Soot was appearing and I could hear the pilot assembly trying over and over again to light the gas, so I called Whitney.
They sent a tech, who found the soot and tried to clean it up. He was followed by a plumber, who diagnosed the problem.
It turned out Whitney originally installed the unit using an orifice in the pilot light assembly designed for natural gas, rather than propane. As a result, the burner was using more fuel than it should, which created the soot. Eventually, the soot buildup made it increasingly harder for the pilot assembly to work properly.
Here again, Whitney did the right thing. They replaced the pilot light assembly with the correct orifice and cleaned up the lingering soot at no charge.
What a pleasure to deal with an ethical company that recognizes when they screwed up and fixes it.