Reviews of local pros in Easthampton, Massachusetts

Pioneer landscapes was quick and responsive. We called and they came and met with us and quoted us the same day. Lex and her team were able to help my mom get her yard back in order within a week of our inquiry. We highly recommend them if you’re looking for quality work.

So my partner, Hazel, left a negative review for this snow removal service because they did a very sub-par job, failing to clear any snow from our front step, and leaving large amounts of snow next to and behind our cars. I could barely get my car over the mound that was left, and she could not get hers over without removing the snow on her own. For the large amount of money that was paid, we were expecting ALL snow to be cleared (from behind the cars, from the front step, etc.) so that we would have a clear path to our cars.

Yesterday, a truck drove all the way down our driveway, took a few pictures of our property without knocking or asking permission, and then drove off. Hazel and I were both confused by this, but we found out later why -- according to the owner's response to Hazel's review, he came to photograph our property without permission. To make matters worse, he left a reply to her review, essentially calling her a liar in the process. This is after she had to spend 30 minutes shoveling herself out after paying them good money!

I've attached photos, so you can see that they clearly did not remove the snow behind our cars (something our usual plow service always does -- they even clean off our cars), and that Hazel was telling the truth. It's bad enough when you hire someone and they don't do a good job. It's even worse when they send someone to photograph your property without permission and then falsely disparage you as a liar.

If you look at the owner's replies to negative reviews, you will notice a consistent theme -- he spends far more time lashing out at unsatisfied customers and waging strange social media campaigns to his handful of followers than it would take to simply fix things and make the customer happy. This may explain why they appear to be the lowest-rated landscaping service in Western Mass according to Google, Angie's List, and Yelp.

Think about it -- why would the owner of a company take the time to drive all the way to our house and photograph on our property without our permission, but not take the time to knock on the door and talk to us about making things right? Then again, our front door IS hard to access, due to all of the snow and ice that wasn't removed.

I’ve used Pioneer since moving to Florence 6 years ago. They’re consistent, on time, and do good work. Always willing to come back and make it perfect if need be. If you can, ask to work with Lex, they’re very knowledgeable and responsive and make it so easy to do business with them. Highly recommend.

The crews that worked on our snow removal were excellent. They have been very thorough and thoughtful of our needs.....even shoveled in front of our mailbox...Can't beat that.

From Pump Track to Peaceful Tranquility!
The vision Pioneer Landscapes had of transforming our backyard was beyond our expectations and imagination!! The sad-looking yard became a sanctuary, complete with patio and firepit, enjoyed in the mornings with coffee and hummingbirds and in the evenings with family and friends. THANK YOU, Pioneer Landscapes for creating the most amazing, beautiful yard!

Awesome clean up after this winter yard looks amazing

they really know there stuff!!

Great work! My yard has never looked so good!

Zach and team are great!

Excellent communication, did a great job with the snow removal. Highly recommended!

Excellent service, time after time. Had a neighbor comment that my yard hasn't looked this good in 50 years. Highly recommended.

10/10 experience. I would highly recommend Cedar Horticulture.

Amazing to work with! So thoughtful and well curated - we could not be happier!

I called Zach to see about taking care of my grandma’s property as I am out of state, he actually answered the call and spoke with me on all the different payment options he would accept. So far he did her mulch around the house and she is really happy and can’t wait to have a worry free summer now that she’s getting older. Thanks again Zach for helping out our family!

Installed and helps maintain a beautiful perennial garden and gravel patio for us. Makes eco-conscious choices!

Zachary did a fantastic job. Designing and planting my new flower garden. I'd highly recommend cedar horticulture.

Always a pleasure to work with Zach and team!

Cedar Horticulture is the best! Super knowledgeable, local / family owned, and really skilled at native plants/clean landscaping. They did a beautiful job on our spring landscaping (again) this year. I e really appreciate them! They work so hard and care a lot!

Excellent communication and fantastic service. Our yard is not easy to maneuver but they got the fall clean up done fast, efficiently and perfect! Will absolutely continue to work with Cedar on our yardcare and recommend them to the community.

The owner, Zachary, is very personable and knowledgeable and you can tell that he takes pride in his work and company. He was very helpful with his suggestions of what needed to be done and took time to explain everything. He was honest about what work needed to be done and what wasn't necessary. Overall the experience was a very positive one and would highly recommend to friends and family.

Zachary combines thoughtfulness and dedication. He takes great care of our property year-round and always does an outstanding job. Highly recommended!